Mark at the front desk helped me with my reservation changes over the phone and was also there to check me in upon arrival. The entire front desk is extremely helpful. What a pleasant surprise to have the General Manager Kevin Kelly meet me in the lobby upon arrival and go above and beyond offering his assistance with my family's medical situation. Kevin, the server at the hotel's Vistas Bar & Grille has exceptional service skills and made our dinner memorable. We even enjoyed the outside whirlpool in the rain, it is a definite must in good weather. The entire staff upon entering and existing the hotel, offered their help and Christmas greetings. Our room was exceptionally clean and even our dog enjoyed the accommodations, it is very rare to have a full service Hilton property accept small pets. Lots of grassy areas for them to get their excerise, as well.
Check out my photo, what a great view of the mountains as you exit the elevator. We look forward to returning in the future.
- Official Description (provided by the hotel):
- A modern atrium lobby hotel with all-interior corridors in Tucson; this upscale hotel has a 7-story atrium lobby window that showcases the Catalina Mountain Range views. Guestrooms with King or 2 Queen beds and free Internet. Executive Level Rooms available with private key access floors, include access to the private lounge serving deluxe continental breakfast, all day snacks and beverages, and evening manager's reception with beer, wine and soda bar; additional amenities include turn down service and nightly snacks. Premium location close to Park Place Mall, attractions, business and shopping. Free parking. Restaurant, gift shop, pool, whirlpool, and exercise room. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Tucson East Hotel Tucson
- Tucson Hilton