Just stayed for two nights at Hilton Tucson East. Got a good rate on their website ($83/night + tax) and the hotel turned out to be an excellent choice. Check in was friendly and efficient. Due to my HHonors status I got upgraded to the executive floor, which was a nice additional touch.

My room was on the 6th floor, good sized, clean and had a nice view of the mountain range to the north of the city. The bed was very comfortable, as it is standard in the Hilton chain. The bathroom was very clean and had a walk in shower instead of a tub with shower, a solution I actually prefer in a hotel. Water pressure was good and water temperature constant; perfect ! Although previous comments reported problem with housekeeping, I found that housekeeping was actually doing a great job.

WIFI was complimentary, fast and flawless. Available TV channels were limited, as with most Hiltons.

I am not sure about the location, as the tourist sites are sprawled all over town. However, it is in a nice area and convenient to Saguaro N.P., Pima Air and Space Museum and Park Place Mall. Downtown is quite far away, though.

worst Hotel experience in my life from reservations to Safety lets not even talk about food
BLUF I am a United States Army retired CSM and I work for the United States Army corps of Engineers and have become quite in favor of the Hilton properties and have chosen to go out of my way to stay within your properties. I have never been so embarrassed as I was when my Daughter and my Son-in-law whom just got back from his third tour of combat and they called me on the phone while travel with my 8mth sick granddaughter and 2 and 1/2 grandson and let me know they was not going to make always to Yuma, Az. where they had planned to stop for the night on their way back to Camp Pendleton, CA. I told the kids no problem that I would take care of getting them a nice Hotel and everything would be taken care of. I first since I was not near a computer called to make reservations which went terribly bad and I had to call a second time to get directions and ensure where to exactly tell the kids to go. I after 45min on the phone and passed around to the actual hotel thought things were good. Upon my daughter trying to check they said she had to pay with her credit card and it could not go on my Hilton Honors American Express card that I had given to the reservationist. Of course that made me embarrassed and it put extra stress on a young family travel in the country that not only myself fought for but which my young Marine son-in-law still does today. My daughter was in tears and said just forget we will go get another place. I talked with the young receptionist lady and she did give the kids a night in the inn and a free breakfast. Will the breakfast was nasty and they was never even served seconds or asked for seconds at breakfast. That night after checking in the room my son in-law went back out into the dark parking lot and fell over a speed bump in the traffic way of the sidewalk and cracked his cell phone and skinned his elbows enough to draw blood. The kids did not want me to address any of these issues. They did stay they would of never spent their money for such a low rent nasty Hotel. The bathroom was nasty and is in need of repairs. Bottom line is they are not impressed with Hilton properties and you guys make it look like I have a bad taste in where I stay and worst than that where I would put my Grandchildren and children in. I am totally discouraged with this incident

We stayed at this hotel in December 2012 for my daughter's tennis tournament. We enjoyed every minute of it. Rooms were very clean. The hallways were well lighted. The employees were extremely polite and helpful. Ms. Krug, Revenue Manager was very professional and very pleasant to walk me through with my Groupon voucher as well. For the 5 nights that we spent at this hotel, I felt great. I slept pretty good, considering that there is no noise level to complain about. Aside from that, everything else is really close. Stores, restaurants and shopping centers were only few minutes away. Would recommend this hotel to my friends and family. I plan on staying here again in the future. Staying at this hotel made my trip very enjoyable!!!

We were in town on a family visit and chose to stay at the Hilton as it was the nearest hotel to family members and we figured a Hilton would be nice.

We found the hotel personnel at the front desk, bar and restaurant were very friendly and courteous and probably left the best impression of the hotel. Our problem was with housekeeping. Our first day we left a $10 tip, as we didn't have anything smaller but figured we'd leave a nice tip up front, hoping for good service. Over the course of the next few days we found the housekeeping staff would not discard our used coffee cups, not fully restock towels, intermittently replace the half & half for the coffee maker, not discard an empty beer bottle (I wasn't sure if they recycled so I left it above the trash can).

The light switch in the bathroom had been smashed in a bit and didn't quite work right and the GFI electrical wall outlet was popping out of the wall. Something housekeeping should report for repair.

We didn't complain during our stay because we were busy everyday and didn't return to our room till late and by then we were too tired to be bothered. However I did complain upon checkout.

We're not very picky but the daily surprises wore on us. I expected above average service from Hilton and got subpar. Otherwise the hotel is okay. There are less expensive hotels down the road and I think I'll look into them the next time.