Very nice hotel for the price. Not overly frilly but a great bargain and nice location on east side of town. The concierge floor offers good breakfast choices and all food, juices and coffee is replenished timely. I would definitely stay here again. Quiet too.

Excellent four nights at this hotel. It was quiet, clean, modern, and the staff were friendly and helpful. The room packages vary - I believe all include breakfast on the 7th floor, some packages also include an evening reception on the 7th floor and breakfast on the 2nd floor. The hotel has been updated, but the bathrooms are still quite small - if the doors opened out, it would be easier to turn around in the bathroom. One issue the hotel should address is the valence over the curtains. What's the first thing eveyone does when they check in to a hotel? Don't they look out the window before they pull the curtains closed? Well watch your head, the wooden valence will impact with your head if you are over 5'6". The hotel is lucky it hasn't ended up with a legal issue from this health & safety issue.

From the outside this looks like a great place to spend the night. However, when we got to our room it was warm so we tried to turn on the A/C unit. It appeared that the control unit was broken. However, we figured out that there is a significant delay when turning the system on. Very confusing and frustrating. When the A/C unit finally kicked in, OMG the vibration was deafening!!! We shut the unit down for a bit and could hear the vibration from adjoining rooms. We even tried to put the chair cushion on the unit to deaden the noise.
The gap at the bottom of the door to the room went from zero inches on one side to 3/4" on the other end of the door. The light from the hallway was like having a light on inside the room!!
For the price there has to be much better places to stay in Tucson

I stayed here in October 2012 for business. We were coming from Vegas so this was a nice change; quiet and relaxing :)
Overall I liked this hotel. I used room service on the first night and they came quickly and my veggie pasta was delicious! Parking was free and they also have a free shuttle that takes you anywhere in a 3 mile radius. Also free internet. We asked for dinner recommendations and they gave a GREAT Mexican restaurant recommendation, Guadalajara - we are so glad we asked and so glad we went! Definitely one of the highlights of our trip. The only downside to this hotel is that it's not near the center of Tucson (although, I never went to the center/downtown so I don't know if this is really a bad thing). You definitely need a car.
The staff was very friendly and helpful. I thought the bed was SUPER comfortable... I love down blankets!! I slept much better here than I did in Vegas. I would stay here again :)