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“Nice hotel, could improve management” 4 of 5 stars
Review of Viscount Suite Hotel

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Viscount Suite Hotel
3.0 of 5 Hotel   |   4855 E Broadway, Tucson, AZ 85711   |  
Hotel amenities
Ranked #65 of 127 Hotels in Tucson
Mass.
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“Nice hotel, could improve management”
4 of 5 stars Reviewed April 22, 2013

The Viscount was a nice hotel, rooms on the 3rd floor were clean and spacious. Breakfast that was provided was good. There seems to be some issue with housekeeping however as checking in for us and others that were in town for the same wedding was challenging.

Room Tip: Get a room on the 3rd floor that has been renovated.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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118 reviews from our community

Traveler rating
    34
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    30
    14
    11
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
Tucson,AZ
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 20, 2013

I have been a Tucson resident for 40 years and never visited this hotel. We went for a birthday party held in the Rosario/Patio. It was a nice off the beaten path location within the hotel for a
get together of +-40 long time friends. The food was phenomenal! A delicious and fresh Italian was meal served as a buffet in the adjoining room. We were curious about the rooms and in walking around did have the opportunity to see a first floor suite. Lovely layout with a living area, bath and bedroom. I asked about the rates and was pleasantly surprised as although it is an older hotel, it was immaculate and staff very friendly. The rate for our 'high' season was very affordable and the facility is nicely located. Not glitsy, but clean and comfortable

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed March 25, 2013

The rooms are very out dated! Old carpet and decor. Mildew in the showers and ceiling. Dirty towels, dirty grout in the bathroom tile, dirty curtains and furniture. The gym is pitiful!!!! Lots of broken equipment. This is an Atrium hotel and they had Karaoke on Saturday night in the Atrium. Since all the rooms surround the atrium, the noise echos through every room. I was on business and needed the internet for my work. I was EXTREMELY frustrated because the internet did not work or was so slow. I went down to the Atrium for breakfast (the best part of this hotel is the breakfast, but that's it) to get better reception. It was worse! I gave up on my computer and went to the business center in an attempt to salvage a deal but lost a $1000 deal due to the computer being so slow. The business center was not any better...very slow! Bottom line, if you want a clean, quiet place to sleep with good internet, then do not book this hotel! If you don't care about the room, internet and gym, and are just interested in a good, free breakfast, then book here. I will not ever again!

Room Tip: 3rd floor rooms are renovated and are quite nice from what I was told by the front desk. I got a 4th...
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  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, AZ
Top Contributor
50 reviews 50 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed March 11, 2013

I did not choose this hotel, but was sent there from another hotel that was overbooked. I spent one night with my family. The front desk clerk was awesome. She was able to find me a suite (the same thing I had at the original hotel) instead of the double room she originally offered. My husband and I can't share a double bed and still sleep.

We had a king bed which was soft and the kids got a sofa sleeper which they said was very comfortable. The room was clean, but old. The carpet had stains on it, the TV's were tube and even the phone was an old style push button. The room was large and the bathroom was well equipped. The fridge never got very cold, but enough to cool down my water bottles. It was mostly quiet, but every time someone flushed above us (we were on the 1st floor) you heard the water in the pipes. I could not find a working ice maker, but the waitress at the restaurant inside the hotel offered to fill my bucket.

They had a very nice breakfast buffet included, which had eggs, sausage, bacon, potatoes, toast, bagels and cereal.

I have no idea what this room would have cost because I wasn't paying for it, but it was a fairly comfortable room. I can see why some would not like the facility, but would probably stay again if I had no other choice.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Buckeye, Arizona
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
Reviews in 21 cities Reviews in 21 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed March 6, 2013

Went for a getaway weekend to this neat little city, and stayed here. It had the look and feel of an Embassy Suites hotel that may have changed hands. The location is central to a lot of Tuscon attractions, so that is good. The surrounding neighborhood- so-so. A busy Retail type street Broadway Rd. Rooms were big suites, not like the ones they build today, so I have the feeling this place is about 15 to 20 yrs. old. Clean, a little dark. Nice clean bathroom. 2 TV's in every room, although the new LCD ones were in the Living room not the bedrooms. Furniture is a little dated but who cares-its not like we were buying a condo there. Nice bed.
The hotel staff was great. A Sports Bar, free snacks. It was quiet for a weekend. Did not use the internet or Fitness Room. Great Breakfast set-up with a chef doing speical hot items. Free parking. I would say it was worth it- reasonable rates. My "average" rating does not in any way mean its low rent- it was very adequate.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Globe
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 24, 2013

This was the first time I stayed here. Although the property is older, slightly dated-it is clean, comfortable and well kept. I had a 3 day stay. The breakfast is very good. Food from in housse restaurant Wilbur's good as well. Our room was refreshed daily very nicely. I was most impressed with the front desk and breakfast staff-Very friendly and interacted with guests nicely. Will be back again.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed February 13, 2013

We stayed there for new years eve and were plesantly satisfied. The food was ok and the service was very good. The morning breakfast was very filling and the staff was pleasent to boot. We will definitely stay there when the summer comes around.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Viscount Suite Hotel

Address: 4855 E Broadway, Tucson, AZ 85711
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #65 of 127 Hotels in Tucson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Viscount Suite Hotel 3*
Number of rooms: 215
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Also Known As:
Viscount Suite Tucson
Hotel Viscount Suite

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