We just returned home from spending Labor Day weekend at this hotel and already cannot wait to book our next stay. We booked the All Inclusive rate, which was a great deal - it includes the resort fee and all meals.
We weren't too sure what to expect of the food, but we were extremely impressed. Epazote was our favorite - we loved both meals we had there and the atmosphere was very nice (highly recommend the trout and the short ribs!) We had lunch at Sundance right before we checked out and loved the mac and cheese, vegetable soup (sounds plain, but is delicious) and the ahi tacos. We did the full buffet both days and loved the various options - they have a eggs/omelets cooked to order, along with many other hot options, steel cut oatmeal, fresh fruit, mini green smoothies...anything you could want for breakfast.
As far as the rooms go, we stayed in building 16 right off the Acacia (adult) Pool and loved it. The room itself was very quiet and the location was perfect. Even over the busy weekend, the pool wasn't crowded and it was very relaxing. The only downside is that they don't have service there, but it's just a short walk up the hill to get some food or drinks if you want. The one small complaint about the room was that the air conditioner was a bit loud and constantly turned off and on throughout the night to maintain the temperature. Other than that, it was very comfortable.
There was a lot of activities going on over the long weekend and it seemed that the kids were all really enjoying them, especially the dive in movies. They even had stargazing and s'mores that would have been fun, but we were enjoying our leisurely dinners in Epazote instead! We did try to do the morning yoga by the pool, but it turned out that the instructor was out of the country. I was a bit bummed at first since I was excited to do yoga outside, but the replacement took us all on a power walk that turned out to be a great start to the day and very scenic.
Be sure to check out the spa as well - I got a 25 minute Reflexology/25 minute massage combo with Karen and it was amazing. Part of the resort fee is 15% off in the spa and the prices are very reasonable.
All that being said, the best part about the stay was the service. Every single employee we encountered was very friendly and sincere, especially Mary at the Lobby Bar, Steven at Valet and Shannon at the Front Desk. They seemed to truly care about taking care of us and really went out of their way to show it. To me, that is the most important part of any stay and will be the reason we will return soon and recommend this resort to many others!
If you want quiet, ask for a room near the Acacia Pool. It's a small hike up to the main pool/l...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.