Hilton's service staff were outstanding from checkin and every day for 5 days with family who have settled in Tucson. We called ahead of time to ask for a quiet room in Bldg 1 on upper floor and a refrigerator and we were glad we did ...as there were several wedding events being held . Bldg 1 is most convenient to resort amenities. Room decor could be updated but room was clean and we slept well. Though this resort was a bit more distant from downtown Tucson, the Hilton was such a good value and had such a beautiful setting in the Catalinas that we were very happy with our choice. Everyone (63 to 3 months) enjoyed using the hotel as a base of operation for some time during our 5 day visit with family who live in Tucson.
One thing we really liked was excellent guidance and help from Hilton event planner(s) -extraordinarily generous with their time to be helpful finding local hidden gem restaurants etc. and we enjoyed many of the special Mem Day activites thanks to their work from two 8:30 am water aerobics classes in main pool, chance to visit w creatures visiting from Sonoron Desert Museum, Terrine cooking class with Hilton chef, and more.
One thing we did not like is that my husband and brother who took an early morning walk in the casitas were surprised by family of havellinas (AZ wild boars) looking for breakfast...the havallinas did not charge them luckily.