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“If you want to have a fabulous experience...” 5 of 5 stars
Review of Hilton Tucson El Conquistador Golf & Tennis Resort

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Hilton Tucson El Conquistador Golf & Tennis Resort
4.0 of 5 Resort   |   10000 North Oracle Road, Tucson, AZ 85704   |  
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All-Inclusive From $249
Ranked #22 of 127 hotels in Tucson
Denver, Colorado
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“If you want to have a fabulous experience...”
5 of 5 stars Reviewed November 27, 2012

Seems everyone that works at the Hilton Tucson El Conquistador Resort knows you after meeting you once. You will feel at home here with everyone saying hello and knowing your preferences. Gino in the restaurant (breakfast/lunches) will make you smile and laugh as well as being very attentive to all your needs. Jason and John at the front desk can solve any types of concerns or issues you come up with. I was a bit worried about how my bill printed out and sure enough, Jason took the time to get it to display in the manner I needed for my expense reports. Michael at the lobby bar made us feel like we were regulars at his personal lounge. The food was excellent and we were accommodated with eating in the lobby bar but ordering from the dining room menu. I am disappointed that my travels will no longer include Tucson as this was my favorite place to stay while out on business.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (200)
Date | Rating
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English first
Lamar, Mississippi
Top Contributor
96 reviews 96 reviews
30 hotel reviews
Reviews in 34 cities Reviews in 34 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 26, 2012

if you want something close but feel remote...this is a good vacation spot for Tucson. Service was wonderful , accomadations were exceeded...staff was super friendly and helpful, even the maintainance man that gave me a lift on his cart made me feel special.

Room Tip: I had gotten a free upgrade to a casita and while it was a brisk walk uphill for dinner, the mainten...
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Seattle, Washington, United States
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 24, 2012

Large hotel, with lots of tennis courts and a somewhat remote location. Food is not great and the rooms are not what would be expected for the price - they are in serious need of a remodel. The walls in the place are quite thin, as in you can hear snoring, tv's, use your imagination...... The pool is pretty nice and the view of the mountain is rather spectacular. But the attached convention center and Vegas-like feel ultimately detract from ambiance. Am not planning to stay there again.

  • Stayed November 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parker, Colorado
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 22, 2012

Cons: Standard rooms are old and not updated. We stayed for 5 days Thanksgiving week. Building 4 and given room 2413 - standard 2 queen bed room. No mini fridge, hot water as other reviewers have mentioned was an issue on the first day. We called maintenance and they replaced the valve in the shower so we could have a hot shower. Very strange for an upscale hotel. Room has a desert view not mountain as standard - upcharge for a standard room with mountain view. Everything is an extra charge - wifi in rooms is NOT complimentary - only in lobby. Again very strange for an upscale resort - even low budget hotels these days have free wifi in rooms. No bottled water in rooms only in mini bar for charge. Bathroom is a bath/shower combo with a very small bathroom per se.

Pros: property is beautiful. Pools are clean and lots of amenities - water slide (though smallish), hot and cold plunge pools, volleyball, nice towels, etc. Golf was good as well my husband said.

We won't stay here again as the room is as important to us as the grounds. Other hotels with similiar grounds but better rooms is what we will choose.

Room Tip: rooms in building 4 that have a mountain view actually face the inside pool area of property.
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  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiltonelcon, General Manager at Hilton Tucson El Conquistador Golf & Tennis Resort, responded to this review, May 13, 2013
Thank you for your review. I apologize that your room did not meet your expectations. You did not indicate whether you had requested a mini-fridge which we would have been happy to provide upon request. We appreciate guest feedback, and will take your comments into consideration for future renovations.

We hope that you will give us another opportunity in the future.

Sincerely,
Lynn Ericksen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed November 21, 2012 via mobile

Great breakfast service, Gino did an excellent job. He even got me my Favorite Starbucks coffee from their coffee center in the Hotel. We have had Gino before when we stayed here, always good service with a smile. Last night we at dinner and had Mikki, she was also very good. Great place to stay.
The rooms are a little dated but we come as a family and love the casitas with adjoining rooms. That way we have a kitchen, dining room table and a living room with a sleeper sofa. We have had family reunions here and love the whole place. In the summer the pool area is great for our get togethers.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, CA
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 20, 2012

My husband and I stayed at the Hilton El Conquistador this last weekend and had a fantastic stay. Upgraded to the mountain view upon check-in, which was awesome to wake up in the morning and see the sunrise. Service at the front desk was outstanding upon check-in and out. Rooms are a bit dated and could use a little remodeling, but all in all the property is gorgeous and has a relaxing vibe. The bath towels in the bathrooms are a plus. They were as big as a beach towel. We were in town to attend a friend's wedding so we didn't have time to use the pool or the firepits. But when I come back I'm sure to take advantage of them. I'm hoping to come back soon. I would definitely stay here again!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed November 19, 2012

We stayed at the Hilton El Conquistador this last weekend and had a fantastic stay. The level of service at this property is outstanding. From check in to check out everyone was welcoming and pleasant. Even when the hotel was almost sold out we felt like we were catered too. We got a great dinner recommendation from John at the front desk for an Italian restaurant. Also, Dax and Kevin were very helpful bellman.

We are definitely excited to plan our next stay at this wonderful Hilton property. We know we will get the high level of service that Hilton is known for.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hilton Tucson El Conquistador Golf & Tennis Resort

Also Known As:
Hilton Tucson El Conquistador Golf & Tennis Hotel Tucson
Hilton Tucson El Conquistador Golf & Tennis Hotel
Hilton Tucson El Conquistador Golf And Tennis Resort
Hilton Hotel Tucson
Hilton Tucson
Tucson Hilton
Address: 10000 North Oracle Road, Tucson, AZ 85704
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Top resorts Hotel in Tucson
#7 Luxury Hotel in Tucson
#13 Romantic Hotel in Tucson
#16 Family Hotel in Tucson
#21 Business Hotel in Tucson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Tucson El Conquistador Golf & Tennis Resort 4*
Official Description (provided by the hotel):
Located on 500 acres of serene, colorful high Sonoran Desert terrain in the foothills of the majestic Santa Catalina Mountains, the full-service Hilton Tucson El Conquistador Golf & Tennis Resort offers a magnificent setting, minutes from Tucson's renowned entertainment. Come experience the rare wonders of our AAA Four Diamond retreat, where plush amenities and superior service combine for an unrivaled experience, no matter what the occasion might be. ... more   less 
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