This was a HiltonHonors points stay for my husband & I's anniversary trip. The property was beautiful with spectacular views of the mountains and the manicured golf course. The rooms were very nice & we loved our private balcony (again with a beautiful mountain view). The front desk also gave us an excellent restaurant recommendation for our anniversary dinner since the concierge was not there when we checked in late.
We did have an issue when we woke up on the last day of our trip & tried to take a shower--there wasn't any water. When we called the front desk they said that there was a water shortage in our building. We told them that we had a flight to catch, so they sent a staff member on a golf cart & moved us to another building so that we could shower. Had we paid for this hotel stay I would've been very unhappy (while yes, we were in the desert, water is a pretty basic amenity at a luxury hotel I would think). We however received numerous apologies from the staff we interacted with and were grateful for how responsive they were--we got moved to another building within 20 minutes & they comped our beverages at the coffee bar that morning. Overall, we loved the resort & would definitely return in the future.
- Official Description (provided by the hotel):
- Located on 500 acres of serene, colorful high Sonoran Desert terrain in the foothills of the majestic Santa Catalina Mountains, the full-service Hilton Tucson El Conquistador Golf & Tennis Resort offers a magnificent setting, minutes from Tucson's renowned entertainment. Come experience the rare wonders of our AAA Four Diamond retreat, where plush amenities and superior service combine for an unrivaled experience, no matter what the occasion might be. ... more less
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- Also Known As:
- Hilton Tucson El Conquistador Golf & Tennis Hotel Tucson
- Hilton Tucson El Conquistador Golf And Tennis Resort
- Hilton Hotel Tucson
- Tucson Hilton