This property is not in the best four or five star type of shape room-wise, but for the value in terms of amenities and customer service you get your moneys worth!
-Customer service from staff and front desk is on point. I arrived in Tucson around 11am which is way before before check in (3pm). I was headed out to Phoenix for a bachelor party for the rest of the day and found that my group and I weren't coming back until very late, like 1am. Worried, I called the hotel and the man, Justin, kindly put me at ease and said that my room will not be sold away. So mad props for Justin for having great hospitality skills!
-Nice newly re-done pool! That night light is super crisp!
-Breakfast food is really good. I've never been to a hotel that actually makes biscuits and gravy which is great hangover food!
-Wifi had a pretty strong signal throughout property
-Close by to a lot of shopping places like Safeway and Costco down the road which had gas
Room had some issues:
-LCD TV had sound but no picture. Not a big deal for me since I was out and about a lot, but was a bummer nonetheless. (I mentioned this at checkout and was told that turning it on and off from the TV itself works, but it's a little annoying)
-Sink light barely came on
-Loud yet working A/C unit. With these being a necessity in Arizona, you would think these would be high priority all around.
-Some wall patching/paint spotches here and there that made some parts of the room look a little incomplete.
-Mattress was really saggy, but was able to fall asleep just fine...which may have been the fact that I was out drinking a couple nights I stayed
-Parking lot is a bit strange, it has a narrow passageway on the side but opens up around the back of property.
-Location makes it a little daunting to cross to other side of Tanque Verde, especially with busy traffic.
With all these playing out, my purpose of the stay outweighed the shortcomings, and finds it fit that this hotel is about a 3 to 3.5 out of 5. It has that old rustic Southwest charm but a little strong in that aspect to where it makes the hotel look like it needs renovations still. I'd come back.
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- Also Known As:
- Ramada Foothills Inn And Suites
- Ramada Foothills Hotel Tucson
- Ramada Tucson
- Tucson Ramada