We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not worth higher rate for "accessibility"” 3 of 5 stars
Review of Ramada Tucson East

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Ramada Tucson East to your Saves list
Ramada Tucson East
2.5 of 5 Hotel   |   6944 East Tanque Verde Road, Tucson, AZ 85715   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Save 15%; Earn 500 Points
Ranked #54 of 128 Hotels in Tucson
Tucson
1 review
1 helpful vote 1 helpful vote
“Not worth higher rate for "accessibility"”
3 of 5 stars Reviewed June 10, 2014

I need a walker to walk around and the "accessible" room I paid for was exactly the same room my son paid much less for and the threshold prevented me from getting in and out of the room without assistance. The room had a few more amenities like grab bars in the bathroom, but overall the higher rate for "accessibility" is not warranted. When we pointed this out to the manager, he grudgingly reduced the bill by $5.00.

  • Stayed June 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness

Review collected in partnership with Ramada

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramada0404, General Manager at Ramada Tucson East, responded to this review, June 11, 2014
Dear Nancy M,

Thank you for taking the time to review our inn. I would like to apologize that the threshold to your room made it a challenge for you to use your walker. I will be sharing your review with my staff so they can see how they are doing and in what areas they need to improve. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you again when your travels bring you to Tucson.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

294 reviews from our community

Traveler rating
    91
    109
    47
    32
    15
See reviews for
135
70
29
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Dortmund, Germany
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 1, 2014

Our stay at this hotel was very pleasant. We greatly enjoyed the amenities such as the spa area and the kitchenette in the suite. Furthermore, was the suite equipped with two A/C units which ensured that the temperature in the room was enjoyable in spite of outside temperatures reaching 100 F. Moreover the staff was courteous and helpful. I can only laud this property.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramada0404, General Manager at Ramada Tucson East, responded to this review, June 3, 2014
Dear George_w_f,

Thank you for your great review. We pride ourselves on giving great service to our guests from the time they check in to the time they check out, so to hear that met these expectations is amazing. I will pass along your review so all of our staff can see that their hard work does not go unnoticed. We look forward to having you stay with us again next time you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 30, 2014

At one time this was a awesome place to stay, but in need of renovation. Keycard system is flawed & maintenance needs improvement

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramada0404, General Manager at Ramada Tucson East, responded to this review, June 5, 2014
Dear Jim R,

Thank you for taking the time to let us know of your recent experience at the Ramada Tucson Foothills. We are always interested in hearing from our guests but regret that it was this type of occurrence that prompted your review.
The lock issue that you experienced was a lock specific item that has been replaced. I have spoken with the Chief Engineer about your concerns with the room maintenance.
Thank you for alerting me to these problems. It is only through guest feedback that we at the Ramada Tucson Foothills are able to make improvements that will better our service. I hope this truly isolated incident will not prevent us from having the opportunity to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stafford, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 27, 2014

The fact that I have stayed at this hotel on at least half a dozen occasions speaks for itself. The rooms are clean and comfortable, the complmentary breakfast is of a good standard, the staff are friendly and efficient, the wi-fi works well, its location is convenient for visits to Sabino Canyon and Mt Lemmon and there are complimentary drinks during a daily 'happy hour'.

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramada0404, General Manager at Ramada Tucson East, responded to this review, May 28, 2014
Dear PeterKD,

Thank you for your great review. We pride ourselves on giving great service to our guests from the time they check in to the time they check out, so to hear that met these expectations is amazing. I will pass along your review so all of our staff can see that their hard work does not go unnoticed. We look forward to having you stay with us again next time you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Ramada Tucson East? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ramada Tucson East

Address: 6944 East Tanque Verde Road, Tucson, AZ 85715
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#43 Family Hotel in Tucson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada Tucson East 2.5*
Number of rooms: 115
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Travelocity, Wyndham, Priceline, Cheap Tickets, TripOnline SA, Despegar.com, Agoda, Hotels.com, Odigeo and Tingo so you can book your Ramada Tucson East reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Foothills Inn And Suites
Ramada Foothills Hotel Tucson
Ramada Tucson
Tucson Ramada

Owners: What's your side of the story?

If you own or manage Ramada Tucson East, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.