Okay, okay. So it is technically not an accident. Serendipitous really. My husband and I traveled to Tucson to visit family. We made reservations at a Hyatt - the first morning of our stay I arose to shower and much to my surprise there was no hot water. I mean. No. Hot. Water. (Insert gasp here). I'm almost positive a hotel, in order to be called a hotel, must offer AT LEAST two things. Hot water and a comfortable bed. Notice, I used the word "and" not or. Both must be present. I called the front desk, they excused themselves by saying the hotel was at capacity. Uh, forgive me, but shouldn't a hotel still operate and meet standards when they are at capacity? I would understand if they were OVER capacity. But AT capacity? Honestly. Buy a water heater that can serve all guests, not just the lucky few. The management offered no recompense and so I set my husband to search for a comparable alternative. My husband loves to golf, so I am not convinced that he was actually searching for a new hotel. I think he was lucky enough to click on an ad for the Omni whilst reading about golf. In any case, what he found was beyond comparable! The Omni is a true oasis in the desert. The staff could not have been more helpful and welcoming. Our room (we lodged in a hacienda) was spacious and although the decor is a bit dated, it was attractive and offered a variety of up to date amenities. The spa is available to guests and features a hot tub/cold plunge - so invigorating! My family agreed that the pool nearest the tennis courts was the warmest and best for kids. The zero edge pool offered a more subdued atmosphere with timely waitstaff attending the full service bar. We partook in a few games of sand volleyball. Enjoyed breakfast in bed once. A word of warning, this particular Omni resort is a bit "retirement community-esque" but in my mind anyway, this is exactly the kind of stay I find relaxing. It was not replete with raunchy twenty-somethings or nauseating couples who can't keep their hands off each other. If anyone is manhandling anyone, it would be the paramedics loading up a geriatric guest who'd had one too many Old Fashioneds. (I'm sure I am stating the obvious here, but I am a fan of hyperbole.) Paramedics or not, we still experience the same satisfaction every time we visit. In fact, I think I'll head over to the website to make reservations for another future stay.
- Official Description (provided by the hotel):
- Home of the PGA TOUR's Champions Tour in 2015, the Omni Tucson National Resort boasts an award winning service team, chef-driven restaurant concepts, exquisite meeting space and 36 holes of world-class golf on our Catalina and Sonoran courses. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Expedia, Priceline, Hotels.com and Hotwire so you can book your Omni Tucson National Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Omni Tucson National Hotel Tucson
- Tucson Omni