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“Various Issues, not as advertised” 2 of 5 stars
Review of Knights Inn Tucson

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Knights Inn Tucson
1.5 of 5 Motel   |   1031 E Benson Hwy, Tucson, AZ 85713 (Formerly Rodeway Inn)   |  
Hotel amenities
Ranked #124 of 128 Hotels in Tucson
Phoenix, Arizona
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
“Various Issues, not as advertised”
2 of 5 stars Reviewed March 11, 2014

We were visiting family and looking for a cheap place for several nights. This fit the bill for that aspect, but there were several issues where the rooms were not as advertised.
We booked two rooms--one a single queen and the other with double queens. One used booking.com while the other used a corporate travel agency. The single queen room was NOT queen, but a full size bed. When we complained the next morning, it was a story of how this was a problem with booking.com and the place was busy. BUT, the double queen room--booked thru a corporate agency--was also 2 full size beds. It was a song and dance as well.
They changed the single queen to a king room, but said it was "too busy" for the double queen and they just didn't have any. I am not convinced they even HAVE queen rooms. The place was deserted during the day and travellers wandered in during the late evening hours.
For the king room, the AC didn't work and only blew heat.
That said, the room was clean and modern. They have free coffee from 6:30-9:30, an onsite laundry for $1.50 for wash or dry, ice machine.

Room Tip: Be very careful with Queen rooms!! They may not be as advertised!
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  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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9 reviews from our community

Traveler rating
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    0
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    2
    7
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Couples
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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Cottonwood, Arizona
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 13, 2014

When I tried to make a reservation I was quoted a price and told a reservation was not necessary as they had plenty of rooms. When we got there the price was different and they insisted they never quoted the price I was given. I was essentially called a liar but, it was late and we were tired so we accepted it. It was a bait and switch. No remote for the TV - we had to go to the office to get one. One set of towels for two people. We had to got to the office to get more.The bed and shower were clean but the room and grounds were not. The parking lot was full of trash and cigarette butts. No breakfast even though their website said continental breakfast. The clerk in the morning told me they never advertised breakfast and again virtually called me a liar even though I presented him with a printout of their website.

Room Tip: find another motel
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  • Stayed February 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Safford, Arizona, United States
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 5, 2013

I decided to try this Motel as my wife and I frequently travel to Tucson. When I arrived, no one was in the office. There was a sign that said they would return shortly, please be patient. I waited about 10 minutes then started to wonder if anyone would come to check me in. I left the office and looked about the grounds but did not see anyone associated with motel. I returned to the office and waited a few more minutes, I was getting ready to leave when a young lady with a motel t-shirt walked by on the sidewalk. I tapped on the window to alert her I was there. She came in the office and I said," I would like to check in". She shouted at me, "Why did you tap on the window" ? "You can't read or something and held up the sign on the counter for me to read". I did not even get a chance to speak, so at that point, I said to her " I really do not need to stay here" and walked out of the door, and went to the Red Roof In where I was no only treated with courtesy but the rooms were immaculate,
I felt the person at the Roadway Inn was rude. I will not venture to stay there in the future, life is to short and harried to put up with poor treatment.

Stayed October 2013, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellton, Arizona
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 21, 2013

My husband and I have stay a few time not bad there only one wash cloth in room sheets are bad patches in them. bed cover have burn hole in them and from the old motel 6. but this was the last straw we was asleep at 7.00 light tap on door sound like next door making noise that woke me up next thing out door comes open. with the hatch hooked I moved where fast for me disabled not sure how. slam door and look out window said he was the manager and need to check our t.v. What kind of crap is that we ask the girl at the front desk to call the police she refused the person who check me in came and said it was the other manager and it was a mistake. You don't even have a working phone in your room along with needing the shower fixed We left and we did get our money back but this is be post so hoping other don't have to deal with this the head office said they would look in to it. We will see I what this place close or go broke.

Room Tip: Don't stay here you will be sorry. Not to sure of Motel any more after this
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  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hermosillo, Mexico
Top Contributor
55 reviews 55 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed February 3, 2012

I slept there at the end of January 2011. I was guided by the reviews and I took the chance... Mmm not that sure it deserves 3* altought I am not that picky. All in the room is basic as any Motel 6 but the carpet in the 2 rooms we rented were more than filthy and dirt. But you get what you paid for. Tucson Airport is not that close as expected.

  • Stayed January 2012, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Studio City, California
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 4, 2009

I pulled in here after a long drive, but even as tired as I was I wouldn't sleep in the bed. The room was so gross I couldn't get into the bed or use the shower. The heater only blew cold air and when i took a closer look i saw that the filter was caked with dirt & gunk. The TV didn't work properly, you couldn't adjust the volume. I've stayed at some nice Motel 6's, but this one was just awful.

  • Stayed November 2008, traveled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
long island new york
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 8, 2009

had to leave because of cockaroaches and bedbug infestation.
DO NOT GO THERE!

  • Disliked — filthy
  • Stayed January 2009, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Knights Inn Tucson

Address: 1031 E Benson Hwy, Tucson, AZ 85713 (Formerly Rodeway Inn)
Location: United States > Arizona > Tucson
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #124 of 128 Hotels in Tucson
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Knights Inn Tucson 1.5*
Number of rooms: 145
Reservation Options:
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