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“Great customer service” 4 of 5 stars
Review of Loews Ventana Canyon

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Loews Ventana Canyon
4.0 of 5 Resort   |   7000 North Resort Drive, Tucson, AZ 85750   |  
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Rates as low as $89!
Ranked #4 of 127 hotels in Tucson
GreenLeadersBronze level
Tucson, Arizona
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great customer service”
4 of 5 stars Reviewed July 5, 2013

We had such wonderful service poolside! Brianna was amazing & attentive! Actually, all of the poolside staff did a great job making sure we were hydrated, had plenty of shade (they adjusted our umbrella a couple of times without us even asking!) & well fed.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,215 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (397)
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Eindhoven
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 5, 2013

We had a 2 night stay at this resort and it was amazing. Great pools, everything spotless clean. The gardens are awesome, best I ever seen at a resort, many saguaros, a waterfall, butterflies, hummingbirds, we spend a lot of time there. Food is great as are the margarita's. reasonable priced especially at happy hour.
Location is a bit remote, but that was no issue for us.
We had a wonderful time and good value for what we paid for.

Room Tip: Pool side rooms have great view over the property and mountains
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Encino, California, United States
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 3, 2013

Stayed here for one night. It's fairly remote, as it takes 25 minutes to drive from the freeway exit to the hotel. Nice resort style hotel on a large plot of desert land. Although the property is a bit older, the architecture is solid and the rooms are spacious with modern amenities. We had a problem with the TV and it took a while to resolve, but our second phone call fixed the issue quickly. The views are spectacular, night and day.

Staff is very pleasant, made us feel welcome - everyone from the valet to the restaurant service to the pool staff. The breakfast buffet was as expected, but they had an omelet station. If we ate a bit later on Sunday, we could have had the poolside BBQ brunch.

We didn't have time to check out the other parts of the property - there are other restaurants on site. I wish I had a chance to golf here, too.

The pool was nice and cool for a very hot day. No problem getting a lounge chair, towels, and water. I'm definitely coming back here. Would have easily given 5 stars if the TV issue was resolved a bit better, but I got an e-mail from their management apologizing for the lack of attention. Nobody is perfect, and I appreciate their gesture. Excellent value!

Room Tip: If you have a hard time walking distances, request a room close to the elevator. Our room was locat...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sierra Vista, Arizona
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 of 5 stars Reviewed July 2, 2013

We don't usually stay at 5 star hotels/resorts but this was a special birthday and I wanted it to be just that! My wife and I were very happy with our room, the setting of the hotel against the Catalina Mtns and the natural desert landscape and fauna throughout. The cascading waterfall near the restaurant overlooking the 18th green was very special too. I plan to go back and spend a few more days of pampering.

Room Tip: bring good walking shoes and treat yourselves to a stroll around the grounds, you won't be disap...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Surprise, Arizona
1 review
5 of 5 stars Reviewed July 2, 2013

I took my two little girls (6yrs & 4yrs) and my parents for a weekend stay at this resort not knowing anything about it, AND it was Excellent. There are a few musts at this resort, the water fall and feeding the fish (kids loved it), the golf course and spa area were EXCELLENT. The girls were surprised and injoyed the cookies, M&Ms and milk that was set up to be sent to the room. The whole staff from top to bottom were amazing. Anytime I stay in Tucson or have friends or family that are staying in Tucson this resort will be the ONLY recommendation I have.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Avondale, Arizona
1 review
5 of 5 stars Reviewed July 1, 2013

Had a little get-a-way planned and very much enjoyed our stay. The associates were very helpful and went above and beyond to make sure we were happy. Had a day at the spa and the atmosphere was so relaxing and the associates were very knowledgeable and friendly. Have stayed before and will stay again.

Room Tip: Get a room in the main lobby area. You have beautiful veiws.
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Top Contributor
217 reviews 217 reviews
48 hotel reviews
Reviews in 70 cities Reviews in 70 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed June 30, 2013

We did not intend to stay in Tucson, but thought we would do a few activities in Tucson after our week of vacation in Phoenix. There were however, several things we didn't want to miss in Tucson and ended up needing an extra day so a quick search on my iphone and I came up with a last minute stay at the Loews Ventana Canyon Resort. It was a great last minute price with food credit so we were tired and did not want to leave the resort. Good thing because it was pretty out of the way although you do pass a lot of restuarants and a few other resorts on the way out there. You will need a car though, if you want to leave the resort to find another venue. We arrive early afternoon and checked in no problem. The room turned out to be quite a way from the front desk but turned out after drive the car around the lot, we could park very close to the room so that was a plus. The kids went directly to the pool and we went directly to the adjacent Bill's Grill to watch them while sipping drinks and working on that food credit. They absolutely loved the pool (even though they had been in one for a week in a Phoenix resort) and we spend several hours enjoying our relaxing afternoon/early evening. We were not rushed off and the service was friendly and relaxed. We finally all went back to the room and the kids went to take showers as we adults went out to peruse the hotel in search of sweets/desserts. We ended up at the lobby bar and grill and sat down again with some coffee and listened to the live music they had, mellow and wonderful. We ordered desserts to go back to the room and the server was very good about timing it with our coffee so that they were fresh when we took them back. The kids wanted to go to the stargazing that night but I think we all fell asleep instead. It would be a nice place to return to when we come back to Tucson. Mostly they had the thing we look for most... friendly and relaxing atmosphere and professional and accurate service. They have it all at Loews Ventana Canyon.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Loews Ventana Canyon

Address: 7000 North Resort Drive, Tucson, AZ 85750
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Tucson
#1 Romantic Hotel in Tucson
#2 Top resorts Hotel in Tucson
#2 Business Hotel in Tucson
#3 Spa Hotel in Tucson
#3 Green Hotel in Tucson
#8 Family Hotel in Tucson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Loews Ventana Canyon 4*
Official Description (provided by the hotel):
Tucson's spectacular 'Ventana' or 'Window' to the Soul of the Sonoran desert-is Loews Ventana Canyon. Discover a magical perspective high above Tucson's Catalina Mountains, where this stunning natural retreat offers a variety of activities, signature services and experiences to relax, energize and inspire guests. A playground of visitor delights includes: the luxurious Lakeside Spa & Tennis Center; Canyon hiking; professional stargazing; 2 Tom Fazio-designed PGA golf courses and lighted tennis courts; 2 swimming pools; a fitness center; nearby riding trails and more. ... more   less 
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Also Known As:
Loews Ventana Canyon Hotel Tucson
Loews Ventana Canyon Resort
Loews Tucson
Tucson Loews

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