We booked Loews Ventana at literally the last minute for a Spring Break trip. The hotel manager was great about getting our room ready for a semi early checkin (had traveled the previous 12 hours to get here). The hotel is in a gorgeous spot at the foothills of the mountains with breathtaking views. The pool is beautiful and the service from the restaurants to the lounge/pool staff is some of the best I have ever experienced. The rooms are comfortable and each room has a private terrace. The grounds are beautifully landscaped. You cannot go wrong.