We were very lucky to choose this hotel over the Westin. What we loved was the location, whcih is right on the edge of Ventana Canyon, with a great hiking trail right off the property and wonderful mountain views. First, we are hikers, so being close to hiking and Sabino Canyon and with a waterfall view from the balcony, this was a great choice for us.
We were upgraded into a very nice mountain view room with a nice balcony and a great bathroom with a two person soaking tub complete with tv in the bathroom. Everyone at this hotel is incredibly friendly and service oriented. There is no question that this is an extremely well managed property with happy employees. All of them worked really hard to make our stay memorable.
The bar is really relaxing, and breakfasts are good if a little on the pricey side. The Flying V restaurant is outstanding, and if you don't want to go there dinner is also served in the fireplace decorated bar.
We thought long and hard about deciding between the Hilton, Westin and this property and we ended up in the right place for us. The only negatives we would sight are the towels, which are not exactly luxurious. However, the other nice touches more than made up for this. BTW, we were also comped parking because we are Loew's members.