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“Good Value and Location for Family” 4 of 5 stars
Review of Doubletree by Hilton Tucson - Reid Park

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Doubletree by Hilton Tucson - Reid Park
3.5 of 5 Hotel   |   445 South Alvernon Way, Tucson, AZ 85711   |  
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Ranked #39 of 129 Hotels in Tucson
Certificate of Excellence 2014
Gallup, New Mexico
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Good Value and Location for Family”
4 of 5 stars Reviewed July 9, 2014

This was our first trip to Tucson. Our choices were limited as it was a holiday weekend and we were making plans close to the weekend. Nonetheless, we were very pleased with the location and value. We have a two grade school children. Between the pool and Reid Park across the street, there was plenty of activity. We purchased the Wi-Fi and breakfast plan. The breakfast buffet was more than adequate. We also found it fairly easy to get to the hotel and to get to the interstate. It may not be the fanciest Tucson location but it more than met our needs.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doug S, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review, July 12, 2014
Thank you for allowing us the opportunity to have you as our guest at the DoubleTree by Hilton – Tucson Reid Park. We appreciate the time you took to provide us with your honest and constructive critique of our hotel and services. I am glad that we were able to provide accomodations for you Holiday visit and that those accomodations were a good fit for your needs. Again, thank you for choosing to stay with us and we hope you allow us the opportunity to serve you as our guest again!
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650 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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English first
Petaluma, United States
1 review
5 of 5 stars Reviewed July 8, 2014

I stay here when I visit Tucson and have had a wonderful experience every time. I like a certain room and get it every time I stay. The pool and workout room is clean and equipment well maintained. Reid Park is a safe place to walk, run, ride bikes.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doug S, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review, July 9, 2014
On behalf of DoubleTree by Hilton as well as the entire staff of the DoubleTree by Hilton – Tucson Reid Park, we want to thank you for your response regarding your recent visit. We are dedicated to outstanding service and responsiveness to our guests and are delighted we were able to meet your standards and provide comfortable accommodations. I am glad that we were able to get you in your preferred room on this visit. Thank you for choosing to stay with us and we hope you allow us the opportunity to serve you as our guest again!
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california
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 7, 2014

Thankfully the A/C worked very well in our bedroom. Had to call maintenance to repair the a/c in the living room. All staff were pleasant and helpful. Room was beautiful. It was 104 degrees by midday. Learned to use the pool early in the morning. Fitness center had nice equipment that worked.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doug S, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review, July 9, 2014
On behalf of DoubleTree by Hilton as well as the entire staff of the DoubleTree by Hilton – Tucson Reid Park, we want to thank you for your response regarding your recent visit. I am glad that you were able to enjoy the pool and fitness center during your stay, even with the Arizona heat. Thank you for choosing to stay with us and we hope you allow us the opportunity to serve you as our guest again!
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Las Vegas, NV, United States
1 review
4 of 5 stars Reviewed July 7, 2014

Great customer service by staff. Shuttle service within 3 miles to any resturant location Variety of food at Doulble Tree. Great pool & spa. Location close to airport. Shuttle services to and from airport.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doug S, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review, July 9, 2014
Thank you for allowing us the opportunity to have you as our guest at the DoubleTree by Hilton – Tucson Reid Park. We appreciate the time you took to provide us with a response to your stay with us. We strive for every guest to feel comfortable and welcome when they visit our hotel, and we are pleased that we were able to provide great customer service and shuttle service for you during your stay. Thank you for choosing to stay with us and we hope you allow us the opportunity to serve you as our guest again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northumberland, Pennsylvania
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 6, 2014

Recently stayed at this hotel and found it to be conveniently located for touring the southern Tucson region. Rooms were very clean and comfortable and the staff at all levels were extremely friendly. The pool was an oasis on hot afternoons. Breakfast buffet was adequate and food in Cantina was very good. Would definitely stay here again.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doug S, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review, July 9, 2014
On behalf of DoubleTree by Hilton as well as the entire staff of the DoubleTree by Hilton – Tucson Reid Park, we want to thank you for your response regarding your recent visit. Your satisfaction is vital to our operation and I am glad that we were able to provide comfortable accomodations for your stay. Thank you for choosing to stay with us and we hope you allow us the opportunity to serve you as our guest again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, United States
1 review
5 of 5 stars Reviewed July 4, 2014

People constantly said hello and asked if they could be of service. Offered extra cookies for my visiting daughter. Nice pool, the Javelena and the $5 appetizers great. Room clean and kept clean and AC excellent. Fruited water a real treat that both me and my wife enjoyed greatly. Showing that small things mean a lot. Thanks again and we will probably book again for next Jehovah's Witness assembly. Or if we are down in the mean times. ed and Jacqueline.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doug S, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review, July 9, 2014
On behalf of DoubleTree by Hilton as well as the entire staff of the DoubleTree by Hilton – Tucson Reid Park, we want to thank you for your response regarding your recent visit. We are dedicated to outstanding service and responsiveness to our guests and are delighted we were able to meet your standards and provide comfortable accommodations. Thank you for choosing to stay with us and we are happy that you'll choose us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, United States
1 review
5 of 5 stars Reviewed July 2, 2014

I've stayed here for several years. Great rates and pool is beautiful, just love it there. Very quiet, except for the kids in the pool, but hey, kids are kids! Always great service and nice gym, clean rooms. The cookie upon arrival is the BEST! Love the Javalina Cantina also, always great food. Room service was awesome too!

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doug S, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review, July 3, 2014
On behalf of DoubleTree by Hilton as well as the entire staff of the DoubleTree by Hilton – Tucson Reid Park, we want to thank you for your response regarding your recent visit. We appreciate the time you took to provide us with your honest and constructive critique of our hotel and services. I am glad that you have enjoyed our hotel for your visits to Tucson. I am thankful for your loyalty and business over the years. Thank you for choosing to stay with us and we hope you allow us the opportunity to serve you as our guest again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Tucson - Reid Park

Address: 445 South Alvernon Way, Tucson, AZ 85711
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Tucson
#12 Best Value Hotel in Tucson
#21 Business Hotel in Tucson
#23 Romantic Hotel in Tucson
#29 Family Hotel in Tucson
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree by Hilton Tucson - Reid Park 3.5*
Number of rooms: 287
Official Description (provided by the hotel):
The hotel features 287 guestrooms; outdoor heated pool and whirlpool in a lush courtyard setting, massage services, new fitness center, cyber center and three tennis courts. Dine in the Cactus Rose Steakhouse, Javelina Cantina or Lobby Bar. Enjoy weekend entertainment and take advantage of our award-winning Sunday Brunch. Across the street is Reid Park, featuring two 18-hole golf courses, 3-mile jogging track and 25 lighted tennis courts. Doubletree Hotel is located near attractions, shopping, U of A, DMAFB, airport and business districts. ... more   less 
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Also Known As:
Doubletree By Hilton Tucson - Reid Park Hotel Tucson
Doubletree Hotel Tucson
Doubletree Tucson
Tucson Doubletree

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