My first stay at a Hilton facility, and I was less than impressed. My room smelled like animal urine when I arrived (like my neighbor's laundry room where she keeps her dog). I was told I could have another room, but would need to wait until one was ready - the bead show crowd was in the process of leaving (an absolute mess in the parking lot). The heater also did not work when I arrived, and after keeping the doors open to try and air out the urine smell the room was quite cold. They did fix the heater fairly quickly, so that was good. My meal at the Javelina Cantina would have been topped by Carl's Jr. - my previously frozen burger was burned, the guacamole was brown, and the fries were warm and slightly soggy. Then, when I tried to use the internet I learned that I would be charged $10 per day for internet access because I was not a member of the "club". That's an underhanded Vegas casino tactic - really, Hilton? I can get free internet access at Motel 6, Best Western, or Quality Inn, and for what I was charged for the room there should be no question about free internet access. I finally convinced the staff to waive the internet fee for one day after much effort and arguing back and forth about "Hilton policy." I will find somewhere else to stay on my next trip to Tucson.

After spending two nights here, it's pretty safe to say I'll be avoiding future Doubletree stays. Although there is a "normal" hotel - it seems at least half (maybe most) of the rooms are in this motel out back. It is VERY dark back there and all guestroom doors open to the outdoors. I would have never booked this property if I was aware it was more like a motel. I checked in after 10p and was directed to walk behind this main building (down a pretty dark path though at least I passed someone who appeared to be a roving patrol en route) to my room in the motel section. The stairwell had no light (though it did work on the second night) and my room was somewhat tucked in a corner. Not a pleasant feeling for a single female traveler. The room seemed cleanish but smelled closed up. The shower could have used either an update or thorough cleaning (mildew in multiple areas). The water also stayed pretty lukewarm, at best, and the towels had seen better days. On the second night, I parked closer to my room in a pretty poorly lit lot - which is adjacent to what appeared to be lower-end rental property. On this same night, I was unable to find any working vending machine on property to get a bottle of water and instead had to go to a convenience store (at least it's adjacent to the property, but still). Just not a great setup overall. On a positive note: The front-desk clerks were nice enough and check-in/out was painless. That all said, if you get a room here for dirt cheap and are not staying alone, maybe it's acceptable. Otherwise, I'd avoid.

I would never stay here again. All rooms are exterior so you don't go from the lobby to your room, you get back in your car, drive around to the back of the hotel (more like motel) to enter your room. I did not feel safe! I booked a room for 4 and there were 3 towels. We had driven all night and were exhausted only to find that our a/c didn't work! The lamp next to our bed didn't work. I went to the lobby the next day and requested a refund as I had paid for 2 nights in advance and my family wanted to leave this place, of course they declined my request. We left anyway as it wasn't worth being miserable one more night!

I stayed for the Bead Show and the staff was wonderful - friendly, helpful and nice. Great room too. Definitely recommend it!
They say here on Trip Advisor that this comment section needs to be 200 characters long - the heck with that! I've already said all i want to say, now i'm just filling up space... if you read this far, you've wasted precious seconds of your life - get going on your vacation already.