I explored Tucson for 2 weeks on bicycle as a winter escape vacation. Once I discovered the Doubletree I ended going back 3 more times and made it the base for my rides. Each time I stayed in a spacious ground floor patio room decorated in earth tones with large sliding glass door for plenty of natural light. Large digital TV with HD channels resulted in me watching more TV than usual, but I won't deduct points for that! Super friendly staff who remembered me after a few stays. This is now my go-to place when in Tucson. Wish management would rethink policy of charging for internet … to me that's like charging to use the library.

This is a nice property, the rooms are nice, the grounds are nice, the staff is very good. Unfortunately for me, the Kitchen brings the whole place down and I would say should be at the very least audited by Hilton. I was recently there for 2 nights. First night I ate at the Cactus Rose Steakhouse. The menu was uninspiring, the food on the salad bar seemed like it had been sitting out all day, and the entree mediocre at best. The only good thing was the waiter, but I think he was the cook and dishwasher too. The next night I ate at the Javelina Cantina. My order of Camerones took about 1/2 hour, even though the place was not busy. I sat at the bar, and it seemed like the waitstaff, including the bartender were spending alot of time in the kitchen, which made me wonder if they too were the cooks and dishwashers. The shrimp, vegetables, refried beans and rice seemed like they had a weeks worth of sodium. The bartender asked me how it was, I said terrible. Then some manager type guy asked me how it was, I told him I could not eat it. He asked me if I wanted something else (which at this point, I did not, and he ran away. You would think at the very least they would have comp'd a glass of wine or something. I also had breakfast one morning, and it was not bad, which made me believe there was a whole different crew in the kitchen at that time.

I have stayed here numerous times and am noticing that the facility is getting a worn look. I love the location and the hotel staff is outstanding and goes overboard to make their guests feel welcome. My traveling companion is diabetic and the staff sent up apples to make up for the fact that he couldn't have the wonderful welcome cookies. The beds very comfortable and the house staff keep the rooms spotless.

This was once a MOTEL, with multiple buildings not connected to each other - you had to go outside to get from one to the other. Room temperature at check in was set at 85 degrees F! Yes, it was unseasonably cold outside (25 degrees in AM one day), but 85 was a waste of energy and took hours to cool the room down to a reasonable temperature. The room smelled musty - as if someone had smoked in a non-smoking room and then staff had tried to cover that with deodorizer. The shower/tub area smelled of smoke. Damp spots in the carpet by the entry tile floor didn't have an obvious cause. Hotel air conditioners always seem to rattle when the blower comes on, and this room was no exception. Scrambled eggs on breakfast buffet were cold, but breakfast servers were friendly and helpful.