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“Heart of Downtown + Loads of Personality” 4 of 5 stars
Review of The Historic Hotel Congress

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The Historic Hotel Congress
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311 East Congress Street, Tucson, AZ 85701   |  
Hotel amenities
Ranked #56 of 127 Hotels in Tucson
Phoenix, Arizona
Senior Contributor
37 reviews 37 reviews
32 hotel reviews
Reviews in 31 cities Reviews in 31 cities
63 helpful votes 63 helpful votes
“Heart of Downtown + Loads of Personality”
4 of 5 stars Reviewed May 13, 2013

the hotel congress is totally awesome! we loved it, but it's not for everyone. here's what you need to know.
: the rates are great.
: the biggest bed offered is a double.
: the rooms are tiny.
: the bathrooms are laughable small. envision having your legs under the sink while you pee.
: there's a rotary phone in your room. and a dial radio.
: no clock. no tv. a physical key.
: hotel congress is pet friendly.
: you are staying in a hotel built in 1919 and it has the thin windows and walls to prove it.
: the hotel is situated right by an active train track. chooo! chooo!
: hotel congress is one of tucson's hottest bars, restaurants and music venues meaning it's LOUD but you're literally staying in the heart of the coolest stuff in downtown.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulieHC, Manager at The Historic Hotel Congress, responded to this review, May 23, 2013
Dear TravelingTings,

Your review is right on, and is what we are about. We are loud, next to a train and built before installation. With that said we are in the heart of Downtown Tucson and like to share with our guests everything that Tucson has to offer.

Thank you for being our guest,

Julie Brown
Hotel Rooms Manager
Hotel Congress
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157 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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English first
Winston Salem, North Carolina
Top Contributor
53 reviews 53 reviews
12 hotel reviews
Reviews in 34 cities Reviews in 34 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 13, 2013

I really loved this hotel. I was nervous booking because of the mixed reviews on tripadvisor, but was pleasantly surprised. It is oozing character, has a fabulous restaurant, great bar and hosts fantastic bands regularly. We had Breakfast at the Cup Cafe and also a Bloody Mary from the bar, both were exceptional. Everyone we interfaced with was polite and professional. Its a clean hotel, the bed was comfortable, but yes, it can appear run down--since it is a historic hotel, that is part of the charm in my opinion. It is also loud--because it is one of "the" places to be in downtown Tucson--great mix of not just hotel guests but locals and out of towners as well to see the bands. If you are going to relax and like to go to bed early, don't choose this hotel. If you have kids I wouldn't recommend either (unless they are older and you want them to know what a cool parent you are by finding a place like this)--its perfect for people wanting to explore Tucson, get a feel for the rock n roll cowboy charm of the area. Parking in the deck across the street was easy (front desk validates=free), and for the room price, this hotel is a great deal in a great location to walk everywhere downtown.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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JulieHC, Manager at The Historic Hotel Congress, responded to this review, May 23, 2013
Dear thearttravel2520,

Thank you for staying with us, there is a lot we have to offer and I am glad you did not let the bad reviews scare you away.

Julie Brown
Hotel Rooms Manager
Hotel Congress
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Green Bay, Wisconsin
Top Contributor
80 reviews 80 reviews
6 hotel reviews
Reviews in 39 cities Reviews in 39 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 26, 2013

While I didn't stay at this hotel, I enjoyed the bar. Loved one of the signature cocktails, the Ghost Orchid. Great bartender. Enjoyed the $5 apps, nachos and Papa Frites. Great art and atmosphere. Definite return.

  • Stayed April 2013
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
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JulieHC, Manager at The Historic Hotel Congress, responded to this review, May 2, 2013
Hi Babete,
Thanks so much for the great feedback. We look forward to welcoming you again when you come to Tucson!

Julie Brown
Hotel Rooms Manager
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Denver, Colorado
Top Contributor
66 reviews 66 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 24, 2013

Knew the hotel was known for noisy so we requested in advance a cactus room (more interior but they only have a few). The noise did not bother us at all in that room. The rooms are really basic (priced accordingly) but sufficient. The staff was really nice and efficient.

The only thing I would say is we stayed in room #205 a cactus room and it was beyond tiny. We could barely move around the bed and the bathroom was borderline dangerously small. We peeked in other rooms around the hotel when they were cleaning them and they were 1.5-2x the size of our room. If you are a single person it would be ok but if you don't like being cramped avoid #205.

Room Tip: Cactus #205 is a closet - ok for a solo traveler.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulieHC, Manager at The Historic Hotel Congress, responded to this review, April 26, 2013
Dear Love2dine054,

We are Historic and when guests ask about our room sizes I tell them that we are "Historically" sized. Some of our rooms are bigger than others but 205 is one of the smallest rooms. We even have one room that can only accomodate a single twin. I am glad that size was the only draw back.

When you come in the future 211 and 221 are our largest Cactus Garden Rooms.

Thank you for staying with us,

Julie Brown
Hotel Rooms Manager
Hotel Congress
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 23, 2013

Stayed there for a week during a Tucson visit.

Very nice, old, quaint, lovely patio and a decent restaurant (huevos rancheros om nom nom).
Yes, there's loud music on occasion, but if you are from a largish city, you probably won't mind. Drunk people running up and down the hall - slightly bigger disturbance.

The only real downside were rather atrocious showers, old, slightly rusty and no pressure whatsoever, cold-ish water.

Room Tip: Little patio/garden facing ones are good.
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulieHC, Manager at The Historic Hotel Congress, responded to this review, April 24, 2013
Dear eva k,

Thank you for coming to the Hotel and for your review. We are historic and our last major renovation to our rooms was in 1934 when we installed bathrooms in them. We are working on adding a new water feature that is Solar powered on our roof to regulate the heat and pressure, we do not plan on changing the bathrooms but this upgrade is very exciting.

It is nice to hear that the music and noise was not too much of a bother, if you plan on getting away from noise our interior Cactus Garden Rooms are your best option. On the other hand if you can't beat the join them. There is always something going on and if we can we try to get our guests into the events for free or at a discounted rate, so don't hesitate to ask the Front Desk what we have going on for you.

Hope to see you soon,

Julie Brown
Hotel Rooms Manager
Hotel Congress
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Pinckney, Michigan, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 21, 2013

From the initial scan of the website to the last goodbye - this hotel was authentic and very good at what it does. This is one of the cleanest places I have ever stayed - inside and out. With the amount of traffic in and around the hotel the cleanliness is quite impressive.
Some of the policies seem a little quirky, but they are up front about them and by the end of my stay they seemed to make sense.
The simplicity of the rooms was refreshing....and I loved not having a tv - there are plenty of characters to watch in Tucson

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulieHC, Manager at The Historic Hotel Congress, responded to this review, April 24, 2013
Dear jesspantano,

I am always proud of our housekeeping staff and when I read your review I ran upstairs to tell them. It is hard work and they are amazing so thank you for noticing.

I know that some of our policies are quirky like having to leave your key to your room at the front desk. I like it though because it means more interaction with the guests. I feel like I get to know everyone in the Hotel.

I am glad you stayed with us and hope you come back soon,

Julie Brown
Hotel Rooms Manager
Hotel Congress
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bakersfield, California
Top Contributor
68 reviews 68 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed April 16, 2013

Famous for the Dillinger gang getting caught during a fire, this historic hotel is great.
thy have NOT remodeled the tap room, complete with juke box that plays 45's.
Get a room away from the bar area for a quieter night.
Must have-- The baked eggs in the Cup cafe

  • Stayed June 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulieHC, Manager at The Historic Hotel Congress, responded to this review, April 24, 2013
Dear ROBERT D,

If you like our history and that this is where the Dillinger Gang got caught you have to come to next years Dillinger Days it is the 3rd weekend in January on Friday and Saturday. We dress up and give tours of the Hotel Rooms. There are also reenactments of the Capture on the Saturday.

We look Historic everyday but will take you back in time during our Dillinger Days.

See you then,

Julie Brown
Hotel Rooms Manager
Hotel Congress
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Historic Hotel Congress

Address: 311 East Congress Street, Tucson, AZ 85701
Location: United States > Arizona > Tucson
Amenities:
Business Center with Internet Access Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#5 Best Value Hotel in Tucson
#40 Business Hotel in Tucson
Price Range (Based on Average Rates): $
Number of rooms: 40
Official Description (provided by the hotel):
The Hotel Congress is listed on the National Historic Hotel Registry. We pride ourselves on the many unique features we offer that you’d be hard-pressed to find elsewhere. This historic Tucson hotel transports you back in time. Some cynical city-slicker types might notice the absence of a television in any of our 40 rooms and feel slighted. But it’s intentional – we strive to maintain the Hotel’s original ambiance – from the iron bed to the vintage radio, from the comforting rumble of the nearby iron horse to the retro-style phone that actually connects to a switchboard at the front desk. All rooms are uniquely designed offering an original experience every time and unlike most historic hotels, all rooms have private bathrooms, free high speed internet, and a private guest lounge.The lounge offers our patrons a large-screen television with unlimited channels as well as free computer access. You can also enjoy the exclusive outdoor patio, where you can soak-up the Tucson sunshine year round. ... more   less 
Also Known As:
Congress Hotel Tucson

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