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“Great Hotel Close to Airport” 5 of 5 stars
Review of BEST WESTERN PLUS Tucson Int'l Airport Hotel & Suites

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BEST WESTERN PLUS Tucson Int'l Airport Hotel & Suites
2.5 of 5 Hotel   |   6801 S. Tucson Blvd., Tucson, AZ 85706 (Formerly HSL Airport Hotel)   |  
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Ranked #31 of 127 Hotels in Tucson
Lake Forest, California
Top Contributor
77 reviews 77 reviews
15 hotel reviews
Reviews in 34 cities Reviews in 34 cities
49 helpful votes 49 helpful votes
“Great Hotel Close to Airport”
5 of 5 stars Reviewed December 26, 2013

I had a very late check in and front desk lady was not prepared for my "fly and drive" reservation. Room was large, bed was comfortable. TV was tough to work since no guide was available and last guest left TV on a high digital station. Only ice machine was in another building on the first floor. Breakfast was fine, nice selection and lots of choices. Woman worked hard to keep items hot and fresh. The "fly and drive" program is expensive if you are only going to use it for a few days. I paid $18 for up to a week and only used it for 2 days. Rate right across the street was 3.29 a day. Up the block, parking was available for 2.99 daily. Pick up at Airport was timely. Because of cost of "fly and drive", I will try another hotel in area next month when I return to Tucson.

  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlosManzanaresGM, General Manager at BEST WESTERN PLUS Tucson Int'l Airport Hotel & Suites, responded to this review, December 27, 2013
We are so glad that you enjoyed your stay here with us and look forward to having you as our guests in the future. We hope you will come back and see us again soon. We will continue to provide each and every one of our guests the most pleasurable experience possible.
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140 reviews from our community

Traveler rating
    83
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    10
    10
See reviews for
41
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Chino, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2013

Very nice facilities, courteous and friendly staff, free wifi, breakfast and business room. I would rate the overall experience 4.5 but only because mediocre breakfast. Standard stuff but nothing special. 24 hours coffee and tea available. Room was quiet, clean with large screen TV. Heated pool and Jacuzzi. Nice workout area with new equipment. Close to airport. Not too far from shopping areas.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlosManzanaresGM, General Manager at BEST WESTERN PLUS Tucson Int'l Airport Hotel & Suites, responded to this review, December 20, 2013
We are so happy that you enjoyed all that the hotel has to offer and look forward to your next visit. Please make sure that when you are in town that you come by and try the new restaurant that will be opening in early 2014.
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El Cajon, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed December 9, 2013

The Best Western Plus, Tucson International Hotel & Suites is the Nicest Best Western we have ever stayed in. This is a beautiful hotel near the airport, also near restaurants. The hotel manager and staff were very pleasant and helpful. Our suite was very clean, and comfortable. Nice comfortable bed.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlosManzanaresGM, General Manager at BEST WESTERN PLUS Tucson Int'l Airport Hotel & Suites, responded to this review, December 11, 2013
Your business is very important to us and we value your feedback. We are so glad that you enjoyed your stay here with us and look forward to having you as our guests in the future. We hope you will come back and see us again soon. We will continue to provide each and every one of our guests the most pleasurable experience possible.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sun City West, Az., United States
1 review
5 of 5 stars Reviewed December 9, 2013

Stayed there with 3 softball teams and we all had a great time. The property was excellent and the staff went out of their way to accomodate our group. We will stay there again next year. If we are in that area sooner we will definately stay there.

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlosManzanaresGM, General Manager at BEST WESTERN PLUS Tucson Int'l Airport Hotel & Suites, responded to this review, December 11, 2013
Your business is very important to us and we value your feedback. We are so glad that you enjoyed your stay here with us and look forward to having you as our guests in the future. We hope you will come back and see us again soon. We will continue to provide each and every one of our guests the most pleasurable experience possible.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bullhead city
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 1, 2013

Took a group of 50 seniors to Best Western Plus @ airport. This was a 100% positive experience. Rooms are clean and new with giant TVs. Common areas are beautiful and user friendly. BUT. The best best thing here was how the staff, starting with Carlos the manager cared for us. Wow! In addition to rearranging rooms to accommodate our physical limitations, Antonio the van driver cheerfully shuttled all 50 of us to restaurants for dinner while bus was repaired. This staff goes ABOVE and beyond. Great stay.

  • Stayed November 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlosManzanaresGM, General Manager at BEST WESTERN PLUS Tucson Int'l Airport Hotel & Suites, responded to this review, December 2, 2013
Thank you for your gracious comments, we look forward to seeing you all again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boise, United States
1 review
5 of 5 stars Reviewed November 21, 2013

Great place to stay in Tucson. Near the airport and the staff is very helpful from registration to lounge staff. Room was excellent, the only issue was getting on wireless but it was okay. No issues at all with this stay. Suggestions for restaurants in the area were great. Try the Little Mexico Roadhouse on Valencia.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlosManzanaresGM, General Manager at BEST WESTERN PLUS Tucson Int'l Airport Hotel & Suites, responded to this review, November 22, 2013
Google Translation
En nombre de todo nuestro equipo, quisiera disculparme por no superar sus expectativas. Su satisfacción es importante para nosotros y lo haremos con la retroalimentación que nos ha dado para llevar a la práctica mejoras para garantizar que podamos ofrecer una mejor experiencia para los clientes en el futuro.

Espero que se considere la posibilidad de quedarse nuevamente con nosotros para que podamos tener la oportunidad de proporcionarle una experiencia superior.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Willcox
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 27, 2013

We have been staying at LaQuinta at the Tucson airport for several years, but this trip did not have the rooms we wanted so went back to the Best Western and were pleasantly surprised. The facility was excellent and have not experienced better service from any staff. The complementary breakfast was about average but the staff waiting on us was a surprise.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlosManzanaresGM, General Manager at BEST WESTERN PLUS Tucson Int'l Airport Hotel & Suites, responded to this review, October 28, 2013
We pride ourselves on giving the best customer service possible throughout the hotel. It is very nice to hear from guests that our efforts are being noticed. We invite you to come stay with us whenever you are in the Tucson area. We appreciate you giving us an opportunity to serve you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Tucson Int'l Airport Hotel & Suites

Address: 6801 S. Tucson Blvd., Tucson, AZ 85706 (Formerly HSL Airport Hotel)
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Romantic Hotel in Tucson
#27 Business Hotel in Tucson
#37 Family Hotel in Tucson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Tucson Int'l Airport Hotel & Suites 2.5*
Number of rooms: 167
Official Description (provided by the hotel):
BEST WESTERN PLUS Tucson Int'l Airport Hotel & Suites Welcome to BEST WESTERN PLUS Tucson Intl Airport Hotel & Suites!Guests at our Tucson hotel enjoy being close to the airport, but there are also many other reasons to choose our clean, comfortable accommodations.We're a pet-friendly hotel, so guests can bring the whole family. The NCAA is a big reason why many guests are in town. The pool of our recently renovated Tucson hotel is perfect for relaxing, and our bar onsite makes an evening of drinks a breeze. Breakfast is on us and includes a buffet spread of scrambled eggs, pancakes, sausage, bagels, cold juices and 100% Arabica coffee.Airport proximity, being close to the Air National Guard and Army National Guard, and being close to the University of Arizona are all big reasons guests stay at this Tucson hotel. Guests are also close to Raytheon, Bombardier, Mexico, shopping, and southern Arizona travel hot spots. The Pima Air and Space Museum is a favorite for families, and the AGTA Gem Fair brings travelers from around the country.The Kino Sports Complex beckons to some Tucson hotel guests, while golf, horseback riding and the Tucson Spectrum is a must for others. All rooms surround a lush courtyard with gazebos, a sparkling pool and cobblestone patios. We're popular as a gateway to tourist attractions in the south, including Tombstone, Bisbee, the Titan Missile Museum, Tubac, Sierra Vista and Mexico.Business travelers come for Citigroup Inc., ALCOA, BAE, and the 3M Company. Many of our Tucson hotel guests are employees of Bombardier, Caterpillar, IBM and BE Aerospace. From L-3 to Pepsico, UPS to FedEx®, and Skywest to Border Patrol agents, business travelers favor us for the location and price. Raytheon and Lockheed Martin workers also stay here often. Enjoy 4,500 square feet of meeting space and staying at one of the few airport restaurants with a bar onsite. ... more   less 
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Also Known As:
Clarion Hotel Tucson
Clarion Tucson
Tucson Clarion

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