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“Lights out in the shower.” 3 of 5 stars
Review of BEST WESTERN InnSuites Tucson Foothills Hotel & Suites

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BEST WESTERN InnSuites Tucson Foothills Hotel & Suites
3.0 of 5 Hotel   |   6201 North Oracle Road, Tucson, AZ 85704   |  
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Ranked #55 of 127 hotels in Tucson
GreenLeadersBronze level
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343 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Portland, Oregon, Usa
1 review
3 of 5 stars Reviewed February 8, 2013

Overall the hotel was fine. The hostess when checking in was efficient but rude. The renovation that was done was nice but the walls were way too thin in the hotel and the door needed to be sealed much better than it was because you could hear everything outside.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnCousins, General Manager at BEST WESTERN InnSuites Tucson Foothills Hotel & Suites, responded to this review, February 10, 2013
Thank you for your review, we will be discussing your comments at the next department staff meeting and evaluate ways of improving. Tahnks again and regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stony Brook, New York
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 8, 2013

We stayed here while attending a three day conference at a conference center nearby. We had a two room suite which was very clean and comfortable. The room has a small kitchen which we did not use but which would have been a plus on a longer stay. The free breakfast was terrific. It was cloudy and rainy the days we were there - late January - so we did not use the pool and we also missed the happy hour because we were at the conference. The hotel is located close to the Tuscon Mall and plenty of other shopping and great restaurants. It is also a short 10-15 minute ride from Sabino Canyon. The office staff was also very accommodating. At this price, I would say this was an exceptional value.

Room Tip: If you can use the extra space, ask for the two room suite. The couch has a fold out bed.
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnCousins, General Manager at BEST WESTERN InnSuites Tucson Foothills Hotel & Suites, responded to this review, February 10, 2013
Thank you for your kind review, we are a great alternative to the higher price resorts and offer just as much if not more. Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moose Jaw, Canada
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 31, 2013

We just finished our third extended stay at this hotel and will be back again. The hotel and grounds are clean and well maintained and rooms are very nice. We travel with a little Pug dog and always clean up after him so it always disgusts us when other pet owners don't do the same. The grounds of this hotel are impeccably clean which is important to us. John the G.M.and Lynn the front end manager are very pleasant, helpful and friendly. Our son flew out to visit us on short notice and Lynn found him a nice room at a great price which was much appreciated. We will be back next January to escape the Canadian winter.

Stayed January 2013, traveled as a couple
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JohnCousins, General Manager at BEST WESTERN InnSuites Tucson Foothills Hotel & Suites, responded to this review, February 2, 2013
Thanks for the nice review Brian, your little pug is better behaved that a percentage of our guest, LOL. Look forward to have you back next January but if winter drags on this spring, come on back, don't wait so long. Safe travels to you my friend! Sincerely,
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Indianapolis, Indiana
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 26, 2013

Stayed here by myself for 1 week to visit family. Located on the Northwest side of Tucson, which is convienent for me. Hot breakfast was good with eggs, sausage, and potatoes. Free happy hour too. Pool was heated and hot tub was nice. I stayed in a king room with sleeper sofa, sink, microwave, and small refrigerator. Room was on ground level in the courtyard near breakfast building. The not-so-perfect was that shower head was a bit rough, there was a gap underneath my door big enough for my phone to fit through (and other creatures), and the sidewalk is made of tile (which means every rolling cart that goes by in the middle of the night wakes you up because is sounds like a train going by). I will probably repeat, but would recommend staying on the second floor.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnCousins, General Manager at BEST WESTERN InnSuites Tucson Foothills Hotel & Suites, responded to this review, January 28, 2013
Thanks for the review and feedback, next time after you book your reservation, please call us directly so we can pre block you into a suite on the second floor that might be more suitable to your preference.
sincerely,
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Saint David, Arizona, United States
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 17, 2013

I travel for a living and always try to stay at a Best Western. I can say with confidence this is the best location in the State (Az). Lynn and her staff are always friendly, above and beyond other locations staff. Lynn in particular seems genuinely interested in you, where you have been, where you are going, when you will be back. When you travel alone it is the little things that make a place that much more comfortable. Even on last minute scheduling the staff always manages to find me a room, usually the same one. Always clean and any problems have always been handled promptly.
I will only stay there when I am in Tucson.

Room Tip: The corner two room suites have so much room you will forget you are in a Hotel. If you can get one...
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnCousins, General Manager at BEST WESTERN InnSuites Tucson Foothills Hotel & Suites, responded to this review, January 19, 2013
Thanks for the kind review, I'll make sure to pass on the positive feedback to Lynn, she runs a great operation:) Sincerely,
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hurley, new mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 11, 2013

This trip was an emergency trip. My son lives in Tucson AZ and he was robbed and left beat up pretty bad Since I was short on cash I called the Innsuites location and asked if they could give me a really cheap rate or if I could use my 2 for 1 coupon seeing how this was an emergency. The room that we were given was a bit small and beat up. The heat diden't work good and the shower flooded the enitre bathroom. However, I didn't expect too much seeing how they were doing me a favor.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnCousins, General Manager at BEST WESTERN InnSuites Tucson Foothills Hotel & Suites, responded to this review, January 13, 2013
Thanks for the review, glad we could assistance.
Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN InnSuites Tucson Foothills Hotel & Suites

Address: 6201 North Oracle Road, Tucson, AZ 85704
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Green Hotel in Tucson
#11 Best Value Hotel in Tucson
#33 Romantic Hotel in Tucson
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN InnSuites Tucson Foothills Hotel & Suites 3*
Official Description (provided by the hotel):
Perfect for business and leisure travel, we set a new standard among Tucson hotels for suite accommodations, free amenities and superior service in the Tucson Catalina Foothills-area. Delight in magnificent mountain views. Enjoy nearby UA, golf courses, renowned attractions, decadent dining, spectacular shopping options and exciting sports events around the Tucson area. Suite Luxury for Less with Cloud 9 Beds & Bedding and Free: 24-hour Airport Shuttle, Hot Full Breakfast, WiFi, Evening Social Hour & more! ... more   less 
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Also Known As:
Best Western Plus Innsuites Tucson Foothills Hotel Tucson
Best Western Plus Innsuites Tucson Foothills Hotel And Suites
Best Western Tucson
Tucson Best Western

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