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“Great Breakfast” 4 of 5 stars
Review of BEST WESTERN Royal Sun Inn & Suites

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BEST WESTERN Royal Sun Inn & Suites
3.0 of 5 Hotel   |   1015 North Stone Avenue, Tucson, AZ 85705   |  
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Ranked #22 of 128 Hotels in Tucson
GreenLeadersSilver level
Fullerton
1 review
“Great Breakfast”
4 of 5 stars Reviewed yesterday NEW

Loved the complimentary breakfast. Real food, sit down with table service, and good choices. The servers were exceptional, cheerful and professional. Bed was comfortable. They had complimentary earplugs,, but did not need them. Front office staff were helpful and pleasant.

  • Stayed November 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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549 reviews from our community

Traveler rating
    292
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Phoenix
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were in town for the weekend celebrating our 20th anniversary. We had a lot of activities planned near downtown and chose this hotel location. Everything we needed to do was walking distance from the hotel (we like to walk a lot). As for the hotel, well, it was wonderful. The exterior is filled with blooming flowers, green plants, and interesting art along the railings. We were greeted and served by Julio at the front desk who had a welcoming smile and pleasant attitude. He got us checked in quickly (and early, BTW). The room itself was excellent. The beds were comfortable, the bathroom a little small, but otherwise everything was just as you would expect. An additional surprise was that the free breakfast was served at the adjoining restaurant. Portions are good sized. I chose, instead, to have a breakfast off the menu (at a discount). The food was excellent and tasty. Our server, Burnie, was a hoot. We had a great time all around. Pity our stay there was so short.

  • Stayed November 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gilbert, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We've been staying at a number of hotels for the Tour de Tucson for the last 8 years and we finally found one worth going back to. The beds were comfortable, the rooms were quiet and the staff was courteous. My only regret was not getting there earlier to enjoy the room a bit more.

  • Stayed November 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great breakfast and 2 for 1 drinks. Large rooms, clean and tidy. apparently I need to write more so I'll write about the noisy trains throughout the night, they do supply ear plugs so I guess they've heard about the noisy trains a lot.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We booked this hotel for its proximity to Univ of Arizona when we visited our son there. When we drove by (on the back side) was questionable. Once we got there though, we were pleasantly surprised. Staff was great and helpful. Nice free breakfast and discount on drinks. The waiter in the restaurant was exceptional!

  • Stayed November 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZbwroyalsun, General Manager at BEST WESTERN Royal Sun Inn & Suites, responded to this review, 3 days ago
Hi,

Thank you for both your patronage and for posting such generous comments regarding our business. We work very hard to ensure that we please wonderful customers like you. Thank you for validating that we are accomplishing that goal.

Sincerely,
Neil Shah (GM)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newberg, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed 1 week ago

When we arrived there was a notice posted the pool was closed due to being retiled and updated. The room was next to the pool and so the view was poor, the noise in the morning was loud, and obviously the pool was unavailable to swim in. They offered no compensation for this.

  • Stayed October 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZbwroyalsun, General Manager at BEST WESTERN Royal Sun Inn & Suites, responded to this review, 3 days ago
Hi Julian,

Thank you for your review. Please accept our deepest apologies for the inconveniences caused during your stay.

As the General Manager of best western royal sun it can be difficult to hear critical feedback, since we care so much about our customers and want to provide value and satisfaction for every one of them. However, I believe we can always improve, so I will share your thoughts with our team to see how we can enhance our customer experience in the future.

I am happy to inform you that we have completed the piil renovations & guests are enjoying our new pool deck. We truly appreciate your input.

Respectfully,
Neil Shah (GM)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tuscaloosa, Alabama
Top Contributor
63 reviews 63 reviews
30 hotel reviews
Reviews in 35 cities Reviews in 35 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

I was taken aback by the initial appearance, as it is a motel with doors that exit directly onto the parking lot. It's rather retro looking from the outside, but once you enter the room, it's a completely different experience. My room was enormous and featured a very modern decor in muted colors. The motel ended up being a fantastic value, as they give you a coupon for a free breakfast at the restaurant attached to the motel, which was way better than the standard dried out muffin, long line at the waffle iron, and tired fruit you usually find. My one complaint is that they had wall-mounted mystery shampoo dispensers, which never contain quality products. However, it was a very good stay overall. If you're looking for a place to stay close to the University of Arizona, I'd recommend this.

  • Stayed October 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZbwroyalsun, General Manager at BEST WESTERN Royal Sun Inn & Suites, responded to this review, 3 days ago
Hi,

We deeply appreciate your very positive review of our business. We are very pleased that you got to enjoy many favorite aspects of what we have to offer. Thank you for posting pictures of one of our rooms.

It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. We appreciate your kind words about our staff and how you enjoyed your visit.

Sincerely,
Neil Shah (GM)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Royal Sun Inn & Suites

Address: 1015 North Stone Avenue, Tucson, AZ 85705
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Tucson
#12 Romantic Hotel in Tucson
#21 Family Hotel in Tucson
#26 Business Hotel in Tucson
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Royal Sun Inn & Suites 3*
Number of rooms: 79
Official Description (provided by the hotel):
Stay at this full-service, Eco-Friendly Tucson, Arizona hotel located close to the University of Arizona, the Arizona-Sonora Desert Museum and the Old Tucson Studios. Enjoy complimentary COOK-TO-ORDER breakfast each morning at the Royal Sun Restaurant & 2-FOR-1 Drinks at Lounge each evening. The newly renovated Green Certified BEST WESTERN Royal Sun Inn & Suites, located near Interstates 10 and 19 in Tucson, Arizona. We offer convenient access to many key area attractions including college Campuses, 3 Malls, three-Golf Courses and the Tucson International Airport. Enjoy spaciously-appointed guest rooms and suites, including hot tub suites, each complete with wired and wireless high-speed Internet access and 32' LCD HD TV with HBO(R) and DVD player. This full-service hotel also features a relaxing outdoor swimming pool and hot tub, fitness center, business services and meeting facilities. Pets are welcome for a small fee. Guests staying at this Arizona hotel will enjoy being close to the San Xavier Mission, the Sabino Canyon, the Biosphere 2 and the Tubac Artists Colony. Just a short drive away, guests can find the Saguaro National Park, the Kartchner Caverns State Park, historic Tombstone and historic Bisbee. For superior customer service and a convenient location in Tucson, Arizona make a reservation today at the BEST WESTERN Royal Sun Inn & Suites! ... more   less 
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Also Known As:
Best Western Plus Royal Sun Hotel Tucson
Best Western Tucson
Tucson Best Western

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