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“Quiet and Clean place to stay” 5 of 5 stars
Review of BEST WESTERN Royal Sun Inn & Suites

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BEST WESTERN Royal Sun Inn & Suites
3.0 of 5 Hotel   |   1015 North Stone Avenue, Tucson, AZ 85705   |  
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Ranked #24 of 129 Hotels in Tucson
Certificate of Excellence 2014
GreenLeadersSilver level
Eagar, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Quiet and Clean place to stay”
5 of 5 stars Reviewed August 6, 2014

Stayed here 2 years ago and it was a real goat rope! This time it seems to be under new management and we had an excellent experience. Close to down town and U of A campus. It has an outstanding restaurant and lounge on the property and uses this place for the complimentary breakfast. The food is top notch with outstanding service. The restaurant has a small conference/dining room that can accomodate about 40 people. The restaurant is open for dinner and has an outstanding menu. The dinners match and are very modestly priced. Try the Rib eye steak with crumbled blue cheese,

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZbwroyalsun, General Manager at BEST WESTERN Royal Sun Inn & Suites, responded to this review, August 7, 2014
Hi Lawrence,

Thank you for both your patronage and for posting such generous comments regarding our business. We are happy to hear that you like all the upgrades we have done during last year. Our guests are really liking the new carpet, furniture and beds with premium bedding.

Thank you for coming back to stay at our hotel. We truly appreciate the business & your loyalty to our hotel.

We are looking forward to welcoming you soon. . .

Sincerely,
Neil Shah (GM)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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638 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
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English first
Fruitland, Idaho
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 5, 2014

My husband recently had a stroke and I cannot express my gratitude for the kindness and consideration shown by both the staff and manager. The courtesy and understanding they extended toward us was refreshing to say the least

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZbwroyalsun, General Manager at BEST WESTERN Royal Sun Inn & Suites, responded to this review, August 7, 2014
Hi Kenneth,

Thank you for taking time in writing this wonderful review regarding your most recent stay.

It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. We appreciate your kind words about our staff and how you enjoyed your visit.

We do hope that your husband is doing well.

Sincerely,
Neil Shah (GM)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Camarillo, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 5, 2014

Arrived late and tired. Needed a downstairs room because I was too tired to carry my luggage upstairs. The desk lady was very sweet and helpful, getting me a nice room, close by, with no stairs to manage. The breakfast is in a restaurant on the grounds. You sit down, order from a menu of hotel-provided meals. You can order more for $ extra if you wish. It was a nice touch, I thought. I would stay here again.

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZbwroyalsun, General Manager at BEST WESTERN Royal Sun Inn & Suites, responded to this review, August 7, 2014
Hi Lisa,

We deeply appreciate your very positive review of our business. We are very pleased that you got to enjoy many favorite aspects of what we have to offer.

Thank you for your compliments to our staff and I am also happy to hear that you enjoyed our Cooked-To-Order breakfast & dinner at the Royal Sun Restaurant. We have just renovated our restaurant & lounge & I am happy to hear that you had a great time.

We hope to see you soon.

Sincerely,
Neil Shah (GM)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peoria, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 2, 2014

Freight train was waking me up every two hours. Their restaurant was serving me moldy Strawberries for breakfast. When I told my server, she went to the chef and showed him, they where just laughing, nobody said I am sorry and ask me if I wanted something else. Bad location, would not go back to this hotel.

  • Stayed August 2014, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZbwroyalsun, General Manager at BEST WESTERN Royal Sun Inn & Suites, responded to this review, August 4, 2014
Hi Roland,

Please accept our deepest apologies for the inconveniences caused during your stay. We are very sorry that you did not have a satisfying stay with us.

I will be sure you share your comments with our entire team. We will use your comments as a learning tool to create a better experience for our future guests. I hope you will accept our apologies & give us another opportunity to serve you in future.

Sincerely,
Neil Shah (GM)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 2, 2014

Large, clean rooms, quiet location but very convenient to catch interstate 10, University, downtown restaurants and tourist sites. Fourth visit to this same property and will return again. Receptionist very efficient and helpful. Can answer any question about the city.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZbwroyalsun, General Manager at BEST WESTERN Royal Sun Inn & Suites, responded to this review, August 4, 2014
Hi George,

Thank you for the business you have given us over the years and for posting such generous comments regarding our hotel. We are happy to hear that you like our central location close to U of A, Downtown, shopping malls, easy access to I-10 & I-19 as well as Tucson's most popular attractions.

Every day we count our blessings that our hotel attracts such nice and kind hearted patrons like you. That you would take your time to so generously honor our staff is totally appreciated.

We are looking forward to seeing you soon. . .

Sincerely,
Neil Shah (GM)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 1, 2014

I would never have guessed when I turned down the street toward the hotel that this would be such a pleasant experience. The staff was helpful and friendly. The accommodations were incredibly clean. The rooms were updated and comfortable. Bathrooms were tiny but well maintained and clean. I loved having breakfast included as it is one less thing to plan while traveling. My only complaint was that the noise from the trains can be bothersome at night. The hotel, kindly, provides disposable ear plugs which really helped. Great experience for a good price.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZbwroyalsun, General Manager at BEST WESTERN Royal Sun Inn & Suites, responded to this review, August 4, 2014
Hi,

We deeply appreciate your very positive review of our business. We are very pleased that you got to enjoy many favorite aspects of what we have to offer.

It was a pleasure to have you as one of our guests and hope to have the same opportunity often in the future. We appreciate your kind words about our staff and how you enjoyed your visit.

Sincerely,
Neil Shah (GM)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Tan Valley, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2014

Julio was very polite and great personality! So was Angela and the server in the restaurant. I would recommend this place for over-nighters/weekends. The parking lot is pretty tight, especially if your room is in the back part of the hotel. Good luck finding a spot if you check in after 8p. Overall, the service is what made our stay more comfortable.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZbwroyalsun, General Manager at BEST WESTERN Royal Sun Inn & Suites, responded to this review, August 4, 2014
Hi Veronica,

Thank you for this wonderful review regarding your most recent stay with us. We truly appreciate your kind words & compliments to Julio & Angela. They are both a tremendous asset to our hotel.

We are very happy to hear that you had an enjoyable stay with us. We hope you will come back & stay with us soon.

Sincerely,
Neil Shah (GM)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Royal Sun Inn & Suites

Address: 1015 North Stone Avenue, Tucson, AZ 85705
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Tucson
#11 Best Value Hotel in Tucson
#16 Romantic Hotel in Tucson
#19 Business Hotel in Tucson
#23 Family Hotel in Tucson
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Royal Sun Inn & Suites 3*
Number of rooms: 79
Official Description (provided by the hotel):
Stay at this full-service, Eco-Friendly Tucson, Arizona hotel located close to the University of Arizona, the Arizona-Sonora Desert Museum and the Old Tucson Studios. Enjoy complimentary COOK-TO-ORDER breakfast each morning at the Royal Sun Restaurant & 2-FOR-1 Drinks at Lounge each evening. The newly renovated Green Certified BEST WESTERN Royal Sun Inn & Suites, located near Interstates 10 and 19 in Tucson, Arizona. We offer convenient access to many key area attractions including college Campuses, 3 Malls, three-Golf Courses and the Tucson International Airport. Enjoy spaciously-appointed guest rooms and suites, including hot tub suites, each complete with wired and wireless high-speed Internet access and 32' LCD HD TV with HBO(R) and DVD player. This full-service hotel also features a relaxing outdoor swimming pool and hot tub, fitness center, business services and meeting facilities. Pets are welcome for a small fee. Guests staying at this Arizona hotel will enjoy being close to the San Xavier Mission, the Sabino Canyon, the Biosphere 2 and the Tubac Artists Colony. Just a short drive away, guests can find the Saguaro National Park, the Kartchner Caverns State Park, historic Tombstone and historic Bisbee. For superior customer service and a convenient location in Tucson, Arizona make a reservation today at the BEST WESTERN Royal Sun Inn & Suites! ... more   less 
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Also Known As:
Best Western Plus Royal Sun Hotel Tucson
Best Western Tucson
Tucson Best Western

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