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“Great place to stay if visiting u of a” 5 of 5 stars
Review of BEST WESTERN Royal Sun Inn & Suites

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BEST WESTERN Royal Sun Inn & Suites
3.0 of 5 Hotel   |   1015 North Stone Avenue, Tucson, AZ 85705   |  
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Stay 2X get $50 gift card
Ranked #23 of 129 Hotels in Tucson
Certificate of Excellence 2014
GreenLeadersSilver level
1 review
“Great place to stay if visiting u of a”
5 of 5 stars Reviewed October 4, 2011

The hotel is fine but the staff is exceptional. Very convenient to U of A

  • Stayed September 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZbwroyalsun, General Manager at BEST WESTERN Royal Sun Inn & Suites, responded to this review, October 5, 2011
Thank you for taking time to submit this review regarding your recent stay at our property.

My entire team & I are thrilled to hear about your great experience with us. Our guests' compliments drive us in consistently doing better & keep exceeding expectations.

We appreciate your comments very much & thank you for the business. We hope to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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669 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Arcadia, California
1 review
5 of 5 stars Reviewed September 26, 2011

This property is perfect for anyone attending a University of Arizona football game. Closed to the stadium and the university, and an easy drive in and out. Great rooms (suites) and service.

  • Stayed September 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZbwroyalsun, General Manager at BEST WESTERN Royal Sun Inn & Suites, responded to this review, September 27, 2011
Thank you for taking time to submit this review regarding your recent stay at our property.

My entire team & I are thrilled to hear about your great experience with us. Our guests' compliments drive us in consistently doing better & keep exceeding expectations.

We appreciate your comments very much & thank you for the business. We hope to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan
Top Contributor
167 reviews 167 reviews
67 hotel reviews
Reviews in 78 cities Reviews in 78 cities
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed September 4, 2011

Right off the bat... if they management worked just a little harder, this could be even a better place. I didn't like having to say "excuse me" EVERY single time I made a trip from room-to-car with luggage to get the maids (waiting to start work) out of my way. I also didn't need them smoking there either.

The parking here can be a little strange, but all in all, I liked the motel. It's got a very mid-1960's feel to it, and I personally like that sort of thing. The room itself was modern enough, and clean enough. The rate wasn't too bad either, and it was handy being right in town. Some warned me about being in this area, but I neither felt uncomfortable or worried during my stay. (Then again, I'm from Detroit, so not many towns worry me.) I'd say yes, this is an OK place to stay. If you had little kids, the pool might keep them entertained, but I wouldn't let them run around unsupervised.

  • Stayed August 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZbwroyalsun, General Manager at BEST WESTERN Royal Sun Inn & Suites, responded to this review, September 27, 2011
Thank you for taking time to submit this review regarding your recent stay at our property.

I apologize for not exceeding your expectations. I will bring your concerns to our housekeeping team's attention & will make sure that we will work on avoiding this from happening in future.

We appreciate your comments very much & thank you for the business. We hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Top Contributor
683 reviews 683 reviews
119 hotel reviews
Reviews in 147 cities Reviews in 147 cities
1,019 helpful votes 1,019 helpful votes
4 of 5 stars Reviewed August 22, 2011

Wonderful staff checking me in.

Good room with all the basics at the high end Best Western Plus brand.

All was good until about 2 am when the party started next door and the police arrived to chat with them about an hour later. I did not call them but I guess they ticked someone off bad enought to ring the boys in blue.

I could not get back to sleep so I missed the free breakfast :(

  • Stayed June 2011, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZbwroyalsun, General Manager at BEST WESTERN Royal Sun Inn & Suites, responded to this review, September 27, 2011
Thank you for taking time in submitting a review regarding your recent stay. I deeply apologize for the disturbance at night & for missing you free Cook-To-Order breakfast at our restaurant. I encourage you to call the hotel front desk as soon as you encounter any type of disturbance as we are here to help our guests & ensure great experience. This way we can resolve the issue right away.

We thank you for the business & hope to see you in future. . .
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Las Cruces, New Mexico
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 20, 2011

My husband and I have stayed at many Best Western hotels as we are Platinum Reward Members. This is the first time, however, that we were upgraded to a suite from a regular room. Apparently, their policy at this particular Best Western Plus is such that if they have availability, they will automatically upgrade you to a suite at no extra charge. A very nice gesture to show their appreciation for you as a guest. They also serve their complimentary breakfast next door in an actual restaurant setting - again, a very nice touch. Kudos to the management (particularly Neil) for going out of your way to make your guests feel special and welcome! We'll be back the next time we visit Arizona.

Room Tip: Again, inquire about the automatic upgrade to a suite (dependent upon availability) at no extra chg.
See more room tips
  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZbwroyalsun, General Manager at BEST WESTERN Royal Sun Inn & Suites, responded to this review, August 22, 2011
Thank you for taking time to submit this review regarding your recent stay at our property.

My entire team & I are thrilled to hear about your great experience with us. Our guests' compliments drive us in consistently doing better & keep exceeding expectations.

We appreciate your comments very much & thank you for the business. We hope to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Top Contributor
319 reviews 319 reviews
58 hotel reviews
Reviews in 94 cities Reviews in 94 cities
131 helpful votes 131 helpful votes
5 of 5 stars Reviewed August 18, 2011

Wasn't sure what to expect but had read the great reviews, hotel was also near downtown and the Fox Theatre where i was scheduled for an event. Room was great, updated, had a nice suite with a comfortable front room, bath separation in the middle and bedroom in the back. Enjoyed the room and it was exceptionally clean. Only issue was that the ceiling seemed thin, could hear every footstep above and the shower and bath use at 4 am woke one up. Next time will go for a second floor room. Otherwise room was an outstanding value and service good.

  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZbwroyalsun, General Manager at BEST WESTERN Royal Sun Inn & Suites, responded to this review, August 22, 2011
Thank you for taking time to submit this review regarding your recent stay at our property. My team & I are happy to hear that you had a great stay with us.

My entire team & I work hard to provide clean & comfortable rooms along with superior customer service. It is very gratifying to all of us to hear compliments from our guests. Thank you for your kind words & pictures, as it makes us work harder to consistently do better - everyday.

We appreciate your comments very much & thank you for the business. We hope to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch, New Zealand
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 10, 2011

We were on a road trip through Arizona and to our good fortune came across this hotel and originally had booked in for 1 night but extended it for to 2 nights. The hotel is staffed by very helpful, courteous, professional and accommodating people. From the time we checked in to the time of check out our experience was faultless and very pleasant. We thoroughly enjoyed our stay and would not hesitate to recommend to family, friends and readers of this site this hotel. The standard of accommodation is excellent. The rooms are clean, tidy, nicely decorated and very comfortable. Absolutely superb!!!! Thank you.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZbwroyalsun, General Manager at BEST WESTERN Royal Sun Inn & Suites, responded to this review, August 15, 2011
Thank you for taking the time in giving us your valuable feedback. We appreciate your kind comments and want you to know that we will continue to do our very best to maintain and provide the best service possible.
I am glad to hear from many guests about how our recent improvements such as new Posturepefic pillow top beds, flat screen TVs & renovated exercise room has exceeded their expectations.
Thank you for our business and we all look forward to seeing you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Royal Sun Inn & Suites

Address: 1015 North Stone Avenue, Tucson, AZ 85705
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Tucson
#10 Best Value Hotel in Tucson
#17 Business Hotel in Tucson
#18 Romantic Hotel in Tucson
#21 Family Hotel in Tucson
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Royal Sun Inn & Suites 3*
Number of rooms: 79
Official Description (provided by the hotel):
Stay at this full-service, Eco-Friendly Tucson, Arizona hotel located close to the University of Arizona, the Arizona-Sonora Desert Museum and the Old Tucson Studios. Enjoy complimentary COOK-TO-ORDER breakfast each morning at the Royal Sun Restaurant & 2-FOR-1 Drinks at Lounge each evening. The newly renovated Green Certified BEST WESTERN Royal Sun Inn & Suites, located near Interstates 10 and 19 in Tucson, Arizona. We offer convenient access to many key area attractions including college Campuses, 3 Malls, three-Golf Courses and the Tucson International Airport. Enjoy spaciously-appointed guest rooms and suites, including hot tub suites, each complete with wired and wireless high-speed Internet access and 32' LCD HD TV with HBO(R) and DVD player. This full-service hotel also features a relaxing outdoor swimming pool and hot tub, fitness center, business services and meeting facilities. Pets are welcome for a small fee. Guests staying at this Arizona hotel will enjoy being close to the San Xavier Mission, the Sabino Canyon, the Biosphere 2 and the Tubac Artists Colony. Just a short drive away, guests can find the Saguaro National Park, the Kartchner Caverns State Park, historic Tombstone and historic Bisbee. For superior customer service and a convenient location in Tucson, Arizona make a reservation today at the BEST WESTERN Royal Sun Inn & Suites! ... more   less 
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Also Known As:
Best Western Plus Royal Sun Hotel Tucson
Best Western Tucson
Tucson Best Western

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