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Arizona Inn: Traveler Reviews


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93% Recommend
4.5 of 5 stars 60 reviews
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At the Arizona Inn, "No" is not an answer

Arizona Inn

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4 of 5 stars
LincolnNavigator 15 contributions
Boston
Mar 20, 2007 | Trip type: Family
17/22 found this review helpful

My husband, 14 year-old son and I recently stayed at the Arizona Inn. It was our first trip to Tucson and we were ostensibly there to visit an aging relative, but we also wanted to enjoy a brief four-day vacation. We chose the Arizona Inn, based on reviews by other Trip Advisees, and its stellar reputation by friends who had stayed there before. For the most part, I would say that the reviews were accurate. We had a great time, and as the title says, we found that "No" was not an answer from the Inn's kind and responsive staff. Whenever we asked for something: down pillows, extra granola (try their special mix!), skim milk at 6 AM, extra water in the room, it was never a problem and we were never nickel and dimed on our requests. That being said, we were also paying a lot (over $400 night including taxes/in high season) so we hoped to get excellent service.

We stayed in a deluxe double queen room located right in the heart of the resort. It was a lovely room, quite large, quiet and relatively private. We had our own little patio, and although we could see other guests' patios, there was never a problem with privacy or noise. Our room was dark (but this was fine as the temps rose to the mid-90's while we were there) and the decor was unobtrusive---really nothing to write home about but perfectly adequate---not really 5 star quality but old-fashioned in a faded elegance way. The beds were comfortable, the TV was the old box kind, plenty of closet space, and the bathroom was small but clean.

But what made the room special was the little amenities: coffee machine with good Starbucks filter paks, free water (as much as we needed), great turn-down service, and a nice sitting area. We were greeted upon arrival with a wonderful fruit and cheese basket---I am not sure why, perhaps because we were staying five nights. It was appreciated after a long day of travel.

We never ate in the formal dining room, but we did have one meal on the patio/lounge which was delicious (try the sweet potato canneloni and the hamburger was good too) but the service was very, very slow. The kind waiter explained that the kitchen was servicing the dining room and a big function, but that is really no excuse to make other patrons wait so long. But we mellowed into the night, enjoying the warm air and twinkly lights everywhere. We began to relax!

The Inn has a tea everyday from 3:30 to 5 in the winter months which is delicious, but with temps in the 90's, tea wasn't exactly calling to me. But the little sandwiches and scones with clotted cream were great. It is also fun to meet other guests as they tend to gather at that hour.

The Inn has all sorts of activities that one can participate in or not: badminton, tennis, bocce, croquet, swimming, ping pong and we did on occasion. Never a wait, just casual fun. The fitness room is fine. The grounds are gorgeous and its fun to walk slowly around enjoying the cacti and flora.

The pool area was fabulous and we really enjoyed swimming, although after a couple of laps, we were HOT as the water temperature is more like a bathtub. But the pool staff is fantastic. Almost before you have put your towel down on your chaise lounge, there is a cold glass of ice water with lemon waiting on the side table. Plenty of thick towels and never a problem getting a chair or table. Having breakfast poolside was a great experience: relaxed and beautiful. Birds flying around and a warm sun shining through the palm trees. We never had the buffet (too much food to contemplate at that hour) but as mentioned, the granola with fresh berries and yogurt is fantastic.

I don't really have any complaints about the Inn as I really admire the staff, the location, and the simple elegance of the Inn but I do have two cautionary insights: if you have teens, this might not be the place to go. In fact, I had originally thought of entitling this review: "If you want to feel young, go to the Arizona Inn" as the clientele is definitely on the elderly side. I, for one, enjoyed this, as it DID make me feel young and there was none of that competitive demanding sense you get from other guests at other high-end resorts. The other guests seemed kind, laid-back and mellow, to say the least. But my son, gentle, accepting soul that he is, began to feel surrounded by too many grannies and grandads.

The other thought is this: we had really wanted to investigate Tucson as we had never been there, but the Arizona Inn was so beguiling and relaxing, that we curtailed some of our planned activities to just hang out there. Plus, we wanted to get our money's worth...and we did. I am dreaming of the pool as I write this from snowy, cold New England.

If you go to the Arizona Inn, set your mind back another century, and just give into the peaceful, serene and staid surroundings and you will find that the cares and worries of the outside world just melt away.

Recommedations: Family-owned Rosa's Kitchen for authentic Mexican food. Fantastic and inexpensive. Try the marguerita's, avocado enchiladas, and green tamales. Excellent and down-home. Locals eat there. Near the Inn.
Go visit the Saguaro National Park West side and take the long drive through the park. Stop at one of the isolated picnic areas and take in the magnificent landscape. The Desert Museum is enjoyable and its Ocotillo Restaurant is decent. The cilantro pesto that they serve with warm bread is divine.

Avoid: Terra Cotta Restaurant. We found the food inedible, and expensive. Bad service, terrible meal. Yuk.
Tombstone AZ unless you like hundreds of tourists and a dusty, run-down tourist trap. Maybe it was too hot the day we visited and I was cranky but it's not worth the long drive.

Tucson, the little we saw, seems like a great city. We will return.

  • Liked — Beautiful grounds, great staff, good location, quiet, relaxing environment
  • Disliked — A bit staid and on the older side, expensive
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2007
  • Visit was for Quality time with family
  • Traveled with Family with teenagers
  • Age group 50-64
  • Member since June 20, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
  • I do not recommend this hotel for Young singles, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $268 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great Rooms!

Arizona Inn

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5 of 5 stars
California_Kid2 2 contributions
California
Mar 16, 2007
5/6 found this review helpful

Great rooms! The part were we stayed were the bungalows with King sized beds, sitting areas, walk-in closets, roomy bathrooms; each of our rooms had there own private garden and patio. The hotel has a 5 start restaurant, bar with a piano player, tennis court, Olympian sized pool, weight room, billiard room, game room, reading/library, several special gardens, etc. The place is filled with wonderful old furniture that was handcrafted. Very relaxing and the food and service were exceptionally good. When I win the lottery, I will plan to spend my winters here.

  • Date of stay March 2007
  • Member since March 08, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $268 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Not what we expected

Arizona Inn

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3 of 5 stars
mlybrand 1 contribution
NC
Mar 12, 2007 | Trip type: Couples
8/18 found this review helpful

First of all, the positive - the grounds are beautiful and clean. There are lush landscaping, cool amenities, and nice surroundings. The rooms, however, leave a lot to be desired - they are very old and bland...not at all what we expected for upwards of $300 per night. The room service was Terrible - we ordered twice and each time our order had several things wrong with it. The food was good but it is grossly over-priced (think - $5 for small Glass of orange juice).

Overall, this hotel is average because the beautiful grounds balance out the not so great rooms and service. We expected much much more based on all of the reviews and the #1 ranking. Oh well.

  • Liked — The grounds
  • Disliked — The rooms
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since March 12, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for People with disabilities, Older travelers, Families with young children, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Pet owners, Families with teenagers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $268 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Quiet Luxury

Arizona Inn

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5 of 5 stars
Tipster2000 46 contributions
San Mateo
Feb 6, 2007
9/11 found this review helpful

The Arizona Inn offers quiet and seclusion close to the University of Arizona campus in Tucson. It is located on quiet secondary streets in a quiet residential neighborhood. It has an excellent heating and cooling system and an excellent restaurant. Two computers are available in the lobby for free internet access for guests. The only negative in my huge suite was a very small bath with no counter space. I had to use the wet bar in the adjacent room to lay out my toilet articles. Still, I would definitely make this my top choice in Tucson.

  • Date of stay January 2007
  • Member since September 06, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $268 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
We keep coming back

Arizona Inn

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5 of 5 stars
AzMom29 3 contributions
Hinsdale
Feb 4, 2007
9/12 found this review helpful

The Arizona Inn is simply a dream. The grounds are gorgous...beautifully manicured and are always blooming with incredible flowers. The pool area is a throwback to the 40's...surrounded by green lawn and adobe structures. The rooms are usually adjoined by a patio with patio table and chairs and additional lawn chairs. Our double rooms have always had a fireplace and are filled with pretty antiques. The extra expense of the patio is so worth the money. It is a delight to have a cup of coffee in the morning in the outside restaurant area and listen to the quiet, hear birds chirping and gaze at the blue sky.

Our daughter attends the University of Arizona only a few blocks away and we are so lucky to have an excuse to keep going back to the Arizona Inn...we have been 5 times in 2 years and hope to keep going as often as we can.

  • Date of stay October 2006
  • Member since February 04, 2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $268 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Arizona Inn Address

2200 East Elm Street, Tucson, AZ 85719