I booked two rooms for myself and a business associate for 3 nights. We both had excellent rooms and zero complaints. This was the first time I've stayed at this Tucson Embassy Suites, and would love to stay again. The location is close to lots of great restaurants and great staff as well within the hotel. My co-worker used the pool nightly for swims and enjoyed it, as well as he ate breakfast daily and said it was wonderful. Pool was maintained and he had no issues. I opted to hit Starbucks one block away (you can walk) but I did hit the hotel lobby for the nightly free happy hour and found the bartender and staff pleasant and the atmosphere enjoyable. The rooms were clean, and very nicely upgraded. Everything was in working order and I didn't feel like I had to clean anything myself. The staff here was really impressive -- I travel a lot and these guys went above and beyond to make sure we had everything we needed. Would stay here again no questions.