First of all I must say that the rooms at this hotel are the smallest I've ever stayed in. We stayed at a Hampton in a small Texas town that had huge rooms compared to these. Also I reserved a disabled room two months in advance and was told on arrival that the room was given to an able bodied guest because he wanted a no smoking room. Thank goodness the ADA now forbids this kind of action but it still left me without a disabled room! I was extremely tired and extremely angry and had no other place to go (or I would have). The desk attendant Chris, saved this hotel from a major lawsuit. He was a gem, understanding, apologetic and willing to go out of his way to make our stay tolerable (I won't say enjoyable because there were things that just aren't doable without an accessible room). I have also heard from their Manager who also apologized. I know now that I will call several days in advance to be certain a room is available. As others said the food at breakfast is wonderful and the evening reception is nice as well. I won't say that I'll stay here again because I would probably look carefully at other options in the area, but overall Chris deserves a huge thank you from Embassy Suites and I plan to write and tell them so.
- Official Description (provided by the hotel):
- The new Embassy Suites Tucson's Paloma Village is nestled in the breathtaking foothills of the Catalina Mountains overlooking Tucson. Our upscale hotel features 119 suites. All are equipped with two 32-inch flat screen televisions, work desk, microwave, refrigerator and coffee maker. We offer complimentary breakfast and a nightly reception. We have a heated-pool, hot tub, state-of-the-art fitness and business center. Walk to a great variety of dining, spa facilities, art galleries and trendy shopping. ... more less
- Reservation Options:
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- Also Known As:
- Embassy Suites Tucson Paloma Village Hotel Tucson
- Tucson Embassy Suites