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“2nd Time Back to JW Marriott Starr pass” 5 of 5 stars
Review of JW Marriott Starr Pass Resort & Spa

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JW Marriott Starr Pass Resort & Spa
4.5 of 5 Resort   |   3800 W. Starr Pass Boulevard, Tucson, AZ 85745   |  
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$50 Nightly Credit
Ranked #4 of 127 hotels in Tucson
Rancho Santa Margarita, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“2nd Time Back to JW Marriott Starr pass”
5 of 5 stars Reviewed January 31, 2013

This was our 2nd trip to Tucson for a weekend get-a-away and 2nd trip back to JW Marriott Starr Pass Resort & Spa. We came with 2 other couples this time and again JW did not disappoint! We LOVE this hotel! The views are breathtaking, the large patio with fire pits and amazing views is relaxing, and the rooms are very nice. The 5:30 sunset tequila toast on the patio is such a cool experience too! I would have to say the very best part of this hotel is the masseuse's in the spa. Both times I have been here I got a massage and came out saying "That was the best massage of my life!". My 2 girlfriends said the same thing. We took advantage of a promotion they had where you get a $100 hotel credit, so we used it toward the spa. After the credit the massage was $50 out of pocket, not too bad for an excellent massage and spa day. We also love that they have a Starbucks in the hotel as an alternative, as the breakfast in the restaurant is pretty pricey for breakfast (about $50 for 2 people).

One (-) about this hotel is it is far from 4th street/college area, so you have to cab it to go anywhere. Both trips we asked for a "cab" and they brought a town car. We didn't want a town car ($35 one way to 4th street), we wanted a Cab to save money. If you want a cab, be very specific and say "Not a towncar, I want a Cab"....otherwise if you just ask for a cab, they bring you a towncar.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad L, Guest Relations Manager at JW Marriott Starr Pass Resort & Spa, responded to this review, February 17, 2013
Dear Valued Guest:

We sincerely appreciate you taking time out of your day to detail the fabulous amenities of the Resort, and especially the Hashani Spa. I also enjoy the Spa amenities, such as the Saline Lap Pool and the Eucalyptus Steam Room. Thank you for also sharing about your transportation recommendation, as I will share this with our team. Thank you for your positive feedback and we look forward to your return!

Kind regards,

Chad Lybrook
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (261)
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English first
Phoenix, Arizona, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 31, 2013

The resort is lovely, rooms are clean and pool is relaxing. Primo and the their grill are tasty. Don't bother with bbq at the entrance. I've been twice and the food was awful. Poolside service is excellent. Sunset tequila is a nice touch.

  • Stayed June 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad L, Guest Relations Manager at JW Marriott Starr Pass Resort & Spa, responded to this review, February 17, 2013
Dear Valued Guest:

Thank you for taking the time to highlight to commend the resort. I was delighted to hear that you enjoy Primo and was curious about your experiences at the Catalina BBQ Co. I would welcome any feedback you have. Thank you for sharing about your experience and we hope to see you back soon!

Kind regards,

Chad Lybrook
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado, United States
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 30, 2013

I was at Starr Pass Resort in April for a sales conference & stayed on an extra day at my own expense. The staff was very attentive. It really was everything a resort should be & more.

The daily 5:30pm tequila toast outside on the veranda was elegant & a perfect pause in the day. Too, the infused tequilas at the Salud Lounge on the lower level were not to be missed! One night the actor Stephen Fry was at the bar, & we were all entertained. I felt educated in tequila by the time a left—a super cool bonus.

I also took a yoga class in the Fitness Center, which was just what my body needed after sitting in meetings all day.

The resort is an easy 15 minutes north of the airport & simple to find.

Highly recommended.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad L, Guest Relations Manager at JW Marriott Starr Pass Resort & Spa, responded to this review, February 17, 2013
Dear Valued Guest:

Thank you for taking the time to highlight to recommend the resort. I believe that is a strong compliment that you extended your stay during your conference. I am glad to learn that you were able to relax and enjoy your experience. Thank you for sharing about your experience and we hope to see you back soon!

Kind regards,

Chad Lybrook
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 28, 2013

Husband and I stayed 2 nights Jan. 22 & 23 for a relaxing get-away. Starr Pass Resort was a perfect pick. The property provided everything we needed. Loved the grounds and walking trails. The outdoor patio at the Salud lobby lounge is awesome. We loved the very large deck overlooking the city, gorgeous views of sunrise and sunsets, comfy outdoor furniture, fire pit, heat lamps, happy hour, live entertainment and a nightly Tequila toast and morning Native American ritual. Rooms were great and resorts location made for an easy home base. Service was wonderful and we hope to be back sometime.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad L, Guest Relations Manager at JW Marriott Starr Pass Resort & Spa, responded to this review, February 17, 2013
Dear Valued Guest:

Thank you for taking the time to highlight the features of our resort and your recent stay. A favorite among our guests, the Salud! Patio offers award winning cocktails and majestic views. Thank you for sharing about your experience and we hope to see you back soon!

Kind regards,

Chad Lybrook
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntington Beach, California
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 23, 2013

We spent a long weekend in January at the Starr Pass Resort. It was everything a resort should be and more. The rooms were spacious and nice, the amenities plentiful (spa, golf, pool, shops, restaurants, Starbucks, Fedex office), and the staff super friendly and helpful. It is an easy 15 minutes north of the airport and easy to find. Highly recommended.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad L, Guest Relations Manager at JW Marriott Starr Pass Resort & Spa, responded to this review, January 26, 2013
Dear Valued Guest:

Thank you for about your recent experience at our resort, I am thrilled to hear that you experienced an enjoyable relaxing stay. We look forward to your return and thank you for reviewing the JW Marriott Starr Pass Resort & Spa.

Warm regards,
Chad Lybrook
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 23, 2013

Beautiful hotel and property. The front desk clerk gave us a really nice upgrade upon check in at no additional cost, and we didn't even ask for it. We stayed at the hotel during a chilly period (daytime highs around 60 degrees), but the main outdoor pool was very warm and suitable even for night swimming. The spa facilities were first class and the food at the Signature Grill was excellent. Nice bar and outdoor patio area with gorgeous views. The only minor complaint I have is that the golf courses are pricey to play.

Definitely the best Marriott property I have stayed in.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad L, Guest Relations Manager at JW Marriott Starr Pass Resort & Spa, responded to this review, January 26, 2013
Dear Valued Guest:

We sincerely appreciate that your glowing words about the resort. We sincerely apperciate that you were able to time out of your day to detail the fabulous amenities of the Resort, and especially the Hashani Spa. I also enjoy the Spa amenities, such as the Saline Lap Pool and the Eucalyptus Steam Room. Thank you for your positive feedback and we look forward to your return!

Chad Lybrook
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
yuma
Top Contributor
86 reviews 86 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 20, 2013 via mobile

Spent the weekend at the J W Starr Pass Resort! It never disappoints! Location, location!!!! The stars illuminated that wonderful Sonoran sky, the fire pits were roaring, guitar playing, a few shots of Tequila, and hey all is well with the world.
As always your service was superb! You do cater to you guest, we were very impressed with all the staff! Could not pick just one. Your Pineapple Creme Brûlée is out of this world! Thanks for an amazing weekend.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad L, Guest Relations Manager at JW Marriott Starr Pass Resort & Spa, responded to this review, January 26, 2013
Dear Valued Guest:

I love your review! Thank you for taking time out of your day to highlight the fabulous features of the resort. I would have to agree that the stunning views and exquisite location enhances each individual experience. It does not get much better than relazing next to the Fire Pits soaking in the energy. We sincerely value your personalized perspective on your recent JW Marriott Starr Pass experience, and we look forward to delivering another personalized experience in the near future!

Kind regards,

Chad Lybrook
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about JW Marriott Starr Pass Resort & Spa

Address: 3800 W. Starr Pass Boulevard, Tucson, AZ 85745
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Tucson
#2 Top resorts Hotel in Tucson
#3 Business Hotel in Tucson
#3 Spa Hotel in Tucson
#4 Family Hotel in Tucson
#7 Romantic Hotel in Tucson
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — JW Marriott Starr Pass Resort & Spa 4.5*
Official Description (provided by the hotel):
JW Marriott Starr Pass Resort and SpaEnjoy the mountains of Arizona at JW Marriott Starr Pass Tucson Resort & Spa. Located just west of an area considered the birthplace of Tucson, AZ, this resort hotel is rich with culture, history and beauty. Experience a truly unique destination resort complete with world class spa facilities and nationally acclaimed Arizona golf courses. Fine dining and award winning restaurants further complement this one of a kind Tucson resort hotel. ... more   less 
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Also Known As:
Jw Marriott Starr Pass Hotel Tucson
Jw Marriott Starr Pass Resort And Spa
Jw Marriott Tucson
Marriott Starr Pass Hotel
Marriott Tucson
Tucson Marriott

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