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JW Marriott Starr Pass Resort & Spa: Traveler Reviews

4.5 of 5
3800 W. Starr Pass Boulevard, Tucson, AZ 85745
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82%
Ranked #12 of 121 hotels in Tucson
Most recent review
5 of 5 stars Reviewed January 31, 2013
Jennifer B Phoenix, Arizona, United States
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669 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Phoenix, Arizona, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Lovely views - secluded from downtown Tucson”
5 of 5 stars Reviewed January 31, 2013

The resort is lovely, rooms are clean and pool is relaxing. Primo and the their grill are tasty. Don't bother with bbq at the entrance. I've been twice and the food was awful. Poolside service is excellent. Sunset tequila is a nice touch.

  • Stayed June 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jennifer B about JW Marriott Starr Pass Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad L, Guest Relations Manager at JW Marriott Starr Pass Resort & Spa, responded to this review
February 17, 2013
Dear Valued Guest:

Thank you for taking the time to highlight to commend the resort. I was delighted to hear that you enjoy Primo and was curious about your experiences at the Catalina BBQ Co. I would welcome any feedback you have. Thank you for sharing about your experience and we hope to see you back soon!

Kind regards,

Chad Lybrook
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Top Notch”
5 of 5 stars Reviewed January 30, 2013

I was at Starr Pass Resort in April for a sales conference & stayed on an extra day at my own expense. The staff was very attentive. It really was everything a resort should be & more.

The daily 5:30pm tequila toast outside on the veranda was elegant & a perfect pause in the day. Too, the infused tequilas at the Salud Lounge on the lower level were not to be missed! One night the actor Stephen Fry was at the bar, & we were all entertained. I felt educated in tequila by the time a left—a super cool bonus.

I also took a yoga class in the Fitness Center, which was just what my body needed after sitting in meetings all day.

The resort is an easy 15 minutes north of the airport & simple to find.

Highly recommended.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad L, Guest Relations Manager at JW Marriott Starr Pass Resort & Spa, responded to this review
February 17, 2013
Dear Valued Guest:

Thank you for taking the time to highlight to recommend the resort. I believe that is a strong compliment that you extended your stay during your conference. I am glad to learn that you were able to relax and enjoy your experience. Thank you for sharing about your experience and we hope to see you back soon!

Kind regards,

Chad Lybrook
Guest Relations Manager
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Las Vegas, Nevada
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Perfect pick.”
5 of 5 stars Reviewed January 28, 2013

Husband and I stayed 2 nights Jan. 22 & 23 for a relaxing get-away. Starr Pass Resort was a perfect pick. The property provided everything we needed. Loved the grounds and walking trails. The outdoor patio at the Salud lobby lounge is awesome. We loved the very large deck overlooking the city, gorgeous views of sunrise and sunsets, comfy outdoor furniture, fire pit, heat lamps, happy hour, live entertainment and a nightly Tequila toast and morning Native American ritual. Rooms were great and resorts location made for an easy home base. Service was wonderful and we hope to be back sometime.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad L, Guest Relations Manager at JW Marriott Starr Pass Resort & Spa, responded to this review
February 17, 2013
Dear Valued Guest:

Thank you for taking the time to highlight the features of our resort and your recent stay. A favorite among our guests, the Salud! Patio offers award winning cocktails and majestic views. Thank you for sharing about your experience and we hope to see you back soon!

Kind regards,

Chad Lybrook
Guest Relations Manager
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Huntington Beach, California
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“So relaxing”
5 of 5 stars Reviewed January 23, 2013

We spent a long weekend in January at the Starr Pass Resort. It was everything a resort should be and more. The rooms were spacious and nice, the amenities plentiful (spa, golf, pool, shops, restaurants, Starbucks, Fedex office), and the staff super friendly and helpful. It is an easy 15 minutes north of the airport and easy to find. Highly recommended.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Valerie d about JW Marriott Starr Pass Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad L, Guest Relations Manager at JW Marriott Starr Pass Resort & Spa, responded to this review
January 26, 2013
Dear Valued Guest:

Thank you for about your recent experience at our resort, I am thrilled to hear that you experienced an enjoyable relaxing stay. We look forward to your return and thank you for reviewing the JW Marriott Starr Pass Resort & Spa.

Warm regards,
Chad Lybrook
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Great Place!”
5 of 5 stars Reviewed January 23, 2013

Beautiful hotel and property. The front desk clerk gave us a really nice upgrade upon check in at no additional cost, and we didn't even ask for it. We stayed at the hotel during a chilly period (daytime highs around 60 degrees), but the main outdoor pool was very warm and suitable even for night swimming. The spa facilities were first class and the food at the Signature Grill was excellent. Nice bar and outdoor patio area with gorgeous views. The only minor complaint I have is that the golf courses are pricey to play.

Definitely the best Marriott property I have stayed in.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad L, Guest Relations Manager at JW Marriott Starr Pass Resort & Spa, responded to this review
January 26, 2013
Dear Valued Guest:

We sincerely appreciate that your glowing words about the resort. We sincerely apperciate that you were able to time out of your day to detail the fabulous amenities of the Resort, and especially the Hashani Spa. I also enjoy the Spa amenities, such as the Saline Lap Pool and the Eucalyptus Steam Room. Thank you for your positive feedback and we look forward to your return!

Chad Lybrook
Guest Relations Manager
Report response as inappropriate
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Additional Information about JW Marriott Starr Pass Resort & Spa

Also Known As:
Jw Marriott Starr Pass Hotel Tucson
Jw Marriott Starr Pass Resort And Spa
Jw Marriott Tucson
Marriott Starr Pass Hotel
Marriott Tucson
Tucson Marriott
Address: 3800 W. Starr Pass Boulevard, Tucson, AZ 85745
Phone Number:
Region: United States > Arizona > Tucson
Amenities:
Bar/Lounge Business Center Fitness Center Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotels in Tucson
#8 Romantic Hotels in Tucson
#10 Family Hotels in Tucson
#13 Business Hotels in Tucson
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
JW Marriott Starr Pass Resort and SpaEnjoy the mountains of Arizona at JW Marriott Starr Pass Tucson Resort & Spa. Located just west of an area considered the birthplace of Tucson, AZ, this resort hotel is rich with culture, history and beauty. Experience a truly unique destination resort complete with world class spa facilities and nationally acclaimed Arizona golf courses. Fine dining and award winning restaurants further complement this one of a kind Tucson resort hotel. ... more   less 
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