I drive back and forth from CT to southern CA several times a year with my 2 pretty large and very hairy Australian Shepherds. I have always made Residence Inns my first choice when traveling with the dogs. I had thought that RI was the highest end of the "dog hotels" that Marriott offered....and I've been really disappointed over the past several years with the lousy RI's I'm encountering. I am presently at the TownePlace in Tucson and chose this hotel because they offer king beds (not all RI's have kings), it's proximity to the 10 and also the good reviews I found here. Let me tell you, this is the nicest Marriott dog-friendly hotel I have ever stayed in! I am very surprised - and thrilled - all around with everything so far. I had an absolutely horrible allergy attack the entire drive to Tucson from Newport Beach, CA - about 8 hours of total misery. I "crawled" to the front desk when I arrived and when greeted by the front desk manager, I think I just sneezed and snuffled (I really don't remember exactly as I was out of it!) - he immediately offered me a Claritan (allergy med), went to the shop and got it along with a nice cold water to take it with. Very kind and very much appreciated gesture. A great start to my stay. The hotel looks brand new. The room as large, king bed (very comfortable), good quality pillows, new everything (it appears), bathrooms much higher quality than any Residence Inn I've stayed at. And the a/c unit did not sound like a freight train next to the bed like most RI's.......Very quiet and peaceful. Breakfast not remarkable. Exterior of the building well lit, clean and taken care of -- unfortunately, no grass for the doggies though but, hey, it's the desert.....although my New England pooches are very much into grass to do their.....duties. Overall, a fantastic, much needed restful one-night stay. I am now sold on TownePlace Suites and will be looking more closely at this Marriott chain when plotting out my next cross-country road trip......
beware of major road construction on the main road off of the I-10 E to get here -- Broadway
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April 24, 2013
Thank you for your candid review of our property and taking the time to review us for other travelers. I am so glad to hear that our hotel and staff was able to introduce you to the newest member of the Marriott Extended Stay Family- and that you will be looking for more TownePlace Suites in your future travels! It sounds like you had as perfect a night as you could after your drive through the dusty desert- and I’m so glad to hear that Jonathan, our front desk team member, was able to take care of you and your four-legged travel companions so well! To follow up on your breakfast experience- TownePlace Suites is still looking for ways to improve our breakfast experience and offerings for our guests. I ask you to further share with me what would make breakfast more enjoyable and a better meal for you? If you would like to share more please feel free to contact me at the hotel or respond to my comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.