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“A Fine Place to Stay in Tucson” 4 of 5 stars
Review of Country Inn & Suites By Carlson, Tucson Airport

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Country Inn & Suites By Carlson, Tucson Airport
2.5 of 5 Hotel   |   6681 South Tucson Blvd., Tucson, AZ 85706   |  
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Ranked #21 of 128 Hotels in Tucson
Iowa Falls, Iowa
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
“A Fine Place to Stay in Tucson”
4 of 5 stars Reviewed August 5, 2013

We'd never stayed in a Country Inn/Suites, though have seen them in numerous places. We wanted to be centrally located to various responsibilities we would have in our 5 days in Tucson and this looked like the place. We were surprised to get an upgrade to a suite (possibly because of our prepaid 5 days, perhaps because I looked like I really needed it when checking in), and the room was welcoming and pleasant beyond our expectations.

We did have some issues: the card by the bed says that by hanging your towels on the rod, they will not be replaced daily. We did, at least over the shower rod (hanging on the towel rod would have had them dangling in the toilet space) and they were daily replaced. So much for environmental friendliness. I opened the face soap bar and put it in the soap dish the first evening, it was taken up the next day and not replaced. Our plastic glasses were not replaced for a couple days. I personally do not appreciate a signed card telling me who cleans the room, particularly when the handwriting is illegible, but moreso when the card/name change three times in 4 days. I think I understand that palm trees need watering/irrigation, but not sure a grass lawn is necessary in Tucson, and more to the point, the spray for which overruns the sidewalk directly alongside the handicap spaces, drenching the mobility-impaired customers. The right side of the hot-food server in the breakfast room was never warm, nor were the eggs or french toast in it.

But staff was very obliging, even to replenishing the paper in the printer in the lobby, and there was no charge for printing boarding passes there, unlike other places charging $5 for same. The wifi was free and fast. The rooms were comfortable, I could have used somewhat more lighing in the front (desk, tv, sofa, easy chair) room... is that a living room? but elsewhere lighting was quite adequate. The toiletries were fine. The fridge and microwave worked well. The airplane traffic was inaudible although we were on the airport side, except for the Air Nat'l Guard fighters, which should remind us to be thankful for national security anyway. I was unclear about whether there were smoking rooms, the room next to ours had the no-smoking decal removed, but we never noticed any smell of smoking, although the fellows moving into it our last night were loudly shouting to others of their group some distance away that theirs was a smoking room while the others' weren't. The complimentary chocolate cookies and the cucumber-flavored icewater were a treat that paled after the first day, the complimentary newspaper continued to be a treat, though I wonder if it would be possible to carry the local paper as well as USAToday.

All in all, rather fine, considering the price and location, and we'd certainly stay at this Country Inn again.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Country Inn & Suites By Carlson, Tucson Airport, responded to this review, August 12, 2013
Thank you for taking the time to post your review of property! We look forward to seeing you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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224 reviews from our community

Traveler rating
    133
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Satellite Beach, Florida, United States
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 1, 2013

The hotel was very welcoming at 3 am when we needed a room. It was clean and had everything we needed. The hotel staff member on duty , "Teddy," was very helpful. She made us feel like we were visiting family - fresh cookies, cold beverages and fresh fruit in the lobby. The pet fee is $25 per stay and our room was a deal at $79 a night including breakfast and wifi!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Country Inn & Suites By Carlson, Tucson Airport, responded to this review, August 12, 2013
I have shared your compliments with Teddy, and she was honored that you mentioned her by name. Thank you for giving me the opportunity to recognize her for a job well done!

On behalf of our entire staff at Country Inns & Suites we thank you for your business and hope to see you again when your travels bring you back to the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flagstaff, Arizona
Senior Contributor
24 reviews 24 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 26, 2013

The hotel was clean and so was the room. The bed was VERY uncomfortable. We were placed directly across from the hotel's laundry room on the first floor, which we realized at 4:00 a.m. when the washers and dryers started. The cleaning staff left the door open to the laundry room, so we heard every tumble, clink, clank and a lot of staff chatter right outside our door for multiple hours. We also endured the screaming of children running back and forth to the pool until 1:00 a.m. including an unwelcome knock on our door by one of them. It would have been a higher rated stay for us had we been put on a higher floor.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Country Inn & Suites By Carlson, Tucson Airport, responded to this review, July 27, 2013
Thank you for providing your feedback. We apologize for the issues that you faced and hope that we can exceed your expectations on your next visit! Please come and see us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Coquitlam, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 26, 2013

I was in Tucson for two nights on business. The hotel was nice, clean, and comfortable. The people at the front desk were very friendly and helpful for all types of inquires. For the business trip this hotel is perfect.

I will stay here again and highly recommend this for anyone as the place has everything you require for travel, except a restaurant.

Room Tip: This hotel has the wireless internet included. Unusual in today's market but very good.
See more room tips
  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Country Inn & Suites By Carlson, Tucson Airport, responded to this review, July 27, 2013
We are happy to see that you enjoyed your stay with us and took the time to post a review! We appreciate it and please come and see us again when your travels bring you to the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Branson, MO
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 19, 2013

We stayed at the Country Inn & Suites in Tucson, AZ and could not ask for better. The beds were comfortable, the room was wonderful, breakfast was grand, coffee was great, and the front desk clerk was a great help finding good resterants, sites, and helping with details. I do have to say when we were in the breakfast area, I heard several people make a comment on how good the coffee was and it was very good.
thanks
Sheppards

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Country Inn & Suites By Carlson, Tucson Airport, responded to this review, July 27, 2013
Thank you for the kind words regarding our hotel! We look forward to seeing you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hillsborough, North Carolina
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 14, 2013

Its always a bit risky when you stay at an airport hotel, this one you wouldn't know there was an airport anywhere in the vicinity. Front desk was very pleasant and friendly. Great location for airport, desert museum and I-10. I don't know how they keep the water temp. in the pool so cool. Maybe someone throws some block ice in it at night. No complaints due to the 112 plus air temperature. Dry yourself off real quick and the air feels hot again.Breakfast was good. Would stay here again.

Room Tip: If you have kids, stay on the first floor for easier access for the pool.
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Country Inn & Suites By Carlson, Tucson Airport, responded to this review, July 16, 2013
Thank you for taking the time to post a great review about us! We really appreciate it and we look forward to seeing you next time you are in the airport area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Douglas, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 8, 2013

We recently stayed at the Country Inn Suites by the Airport. Front desk clerk was very professional and friendly. She checked us in with no problems and answered my questions. Our room was very clean. Breakfast was very good. Noise was minimal so we slept all nite. I would highly recommend this hotel to all my family. I have stayed here in the past and will continue staying here from know on. Thank you Country Inn & Suites. Keep up the good work!!!!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Country Inn & Suites By Carlson, Tucson Airport, responded to this review, July 10, 2013
Thank you so much for making us your "home away from home" when you are in Tucson and for taking the time to write this review! We look forward to seeing you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Tucson Airport

Address: 6681 South Tucson Blvd., Tucson, AZ 85706
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Spa Hotel in Tucson
#16 Romantic Hotel in Tucson
#24 Family Hotel in Tucson
#36 Business Hotel in Tucson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Tucson Airport 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Welcome to our convenient hotel near Tucson International Airport with its prime location near numerous local attractions, this is the perfect choice for business and leisure travelers alike. We are ideally situated near the University of Arizona just a short drive from downtown Tucson. Rates include a full hot breakfast buffet, free TUS Airport shuttle service, complimentary high-speed wireless internet access, an outdoor pool and spa,a business and fitness center, a Read It and Return library, and freshly baked cookies and coffee all day long. Our convenient location combined with our warm hospitality and inviting atmosphere make us the perfect place to stay in Tucson. ... more   less 
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Also Known As:
Country Inn & Suites By Carlson, Tucson Airport Hotel Tucson
Country Inn And Suites By Carlson, Tucson Airport
Tucson Country Inn

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