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“Inn Need of Repairs and Updating” 3 of 5 stars
Review of Comfort Inn Tucson

Comfort Inn Tucson
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Comfort Inn Tucson
2.5 of 5 Hotel   |   1560 West Grant Road, Tucson, AZ 85745   |  
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Ranked #80 of 128 Hotels in Tucson
Anaheim, CA
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
31 helpful votes 31 helpful votes
“Inn Need of Repairs and Updating”
3 of 5 stars Reviewed October 1, 2012

I travel to Tucson about 20 nights per year visiting my daughter in college. I either stay at the Comfort Inn or Holiday Inn Express on Grant. Convenient access to I10. Usually the Comfort Inn is cheaper and so I stay there often. My most recent visit on September 21 was quite disappointing. The room is equipped with everything you need but the carpets are filthy and stained. There was new carpeting in the driveway waiting to be installed but it didn't look like it was for the entire hotel.The security latch on my door was broken when I checked-in and even though I reported it, it was not repaired yet when I checked out 3-4 days later. I probably will cancel my future reservations and pay the extra $$ to stay at the Holiday Inn Express next door. Breakfast is decent and included in the rates; cookies are available in the afternoon.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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48 reviews from our community

Traveler rating
    15
    11
    15
    4
    3
See reviews for
13
13
7
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Spanish first
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English first
Seattle
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 24, 2012

i stay at choice hotels around 30 nights a year and this tops the worst in costomer service. The agent in the night was not well trained but was friendly and tried hard. The girl in the morning was bs ing with another employee while eating breakfast at a table in the breakfast area. not ok in my book. When she did come over to the desk she was rude and not helpful. i will avoid this on my next stay in Tuscon.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Breaux Bridge, Louisiana, United States
Top Contributor
105 reviews 105 reviews
55 hotel reviews
Reviews in 58 cities Reviews in 58 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed September 13, 2012 via mobile

Hotel is right off the interstate and easy to get to. Had reservations, so check in a breeze. Coffee and cookies were waiting in the lobby as was hard candy.
Room was spacious, clean and comfortable. Air conditioning worked well.
Breakfast is offered in am, evatir worked well and there were luggage carts.
Restaurants within walking distance.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 2, 2012 via mobile

I got the employment rate of $35. The room and pool is not as it seemed in the pictures. The carpets and bedspreads were stained. Carpets very old Service at front desk was ridiculous. As a choice employee I wouldn't even reccomend this to any customer of mine for $20 more I would stay at the one by the mall. The deposit for paying cash there was $30 at the one here was $100 and the rooms were not even worth it. And that one is comfort inn and suites and this one is just comfort inn. The stay was overall average but not satisfying

  • Stayed June 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand RApids, MI
Senior Contributor
47 reviews 47 reviews
41 hotel reviews
Reviews in 41 cities Reviews in 41 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 18, 2012

This is a very nice motel near the highway for a good price. Only down side was that the room was suppose to be non-smoking but definitely had a smoke smell to it.

Room Tip: If you choose the top room, make sure room is smoke free
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spokane
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 20, 2012

Pros:

Flat screen TV, Non-Smoking, Pool w/ Sundeck, Free Wifi, Breakfast

Cons: Neighborhood was industrial and non-walking friendly, Staff was lazy, walls were thin, hot tub was dirty and uncleaned for the four days we were there

Room Tip: Adjoining rooms 124/126 were great for a family that needs two rooms. 126 is next to stairwell so n...
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  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 15, 2012

lt was ok. Quirky and time consuming check in procedure requiring license plate number even though room was reserved and guaranteed in advance. Breakfast area was so crowded there was no room to sit and eat - so food had to be carried back to your room. All in all a decent place for an overnight stay, nothing more.

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Tucson

Address: 1560 West Grant Road, Tucson, AZ 85745
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #80 of 128 Hotels in Tucson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Tucson 2.5*
Number of rooms: 67
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Also Known As:
Comfort Inn Tucson Hotel Tucson
Holiday Inn Tucson
Tucson Holiday Inn

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