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“staff could not be lees helpfull” 1 of 5 stars
Review of Comfort Inn Tucson

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Comfort Inn Tucson
2.5 of 5 Hotel   |   1560 West Grant Road, Tucson, AZ 85745   |  
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Ranked #78 of 127 hotels in Tucson
Seattle
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“staff could not be lees helpfull”
1 of 5 stars Reviewed September 24, 2012

i stay at choice hotels around 30 nights a year and this tops the worst in costomer service. The agent in the night was not well trained but was friendly and tried hard. The girl in the morning was bs ing with another employee while eating breakfast at a table in the breakfast area. not ok in my book. When she did come over to the desk she was rude and not helpful. i will avoid this on my next stay in Tuscon.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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48 people have reviewed this hotel

Traveler rating
    14
    12
    15
    5
    2
See reviews for
11
13
7
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Breaux Bridge, Louisiana, United States
Top Contributor
87 reviews 87 reviews
46 hotel reviews
Reviews in 48 cities Reviews in 48 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed September 13, 2012 via mobile

Hotel is right off the interstate and easy to get to. Had reservations, so check in a breeze. Coffee and cookies were waiting in the lobby as was hard candy.
Room was spacious, clean and comfortable. Air conditioning worked well.
Breakfast is offered in am, evatir worked well and there were luggage carts.
Restaurants within walking distance.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 2, 2012 via mobile

I got the employment rate of $35. The room and pool is not as it seemed in the pictures. The carpets and bedspreads were stained. Carpets very old Service at front desk was ridiculous. As a choice employee I wouldn't even reccomend this to any customer of mine for $20 more I would stay at the one by the mall. The deposit for paying cash there was $30 at the one here was $100 and the rooms were not even worth it. And that one is comfort inn and suites and this one is just comfort inn. The stay was overall average but not satisfying

  • Stayed June 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand RApids, MI
Senior Contributor
39 reviews 39 reviews
36 hotel reviews
Reviews in 37 cities Reviews in 37 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 18, 2012

This is a very nice motel near the highway for a good price. Only down side was that the room was suppose to be non-smoking but definitely had a smoke smell to it.

Room Tip: If you choose the top room, make sure room is smoke free
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spokane
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 20, 2012

Pros:

Flat screen TV, Non-Smoking, Pool w/ Sundeck, Free Wifi, Breakfast

Cons: Neighborhood was industrial and non-walking friendly, Staff was lazy, walls were thin, hot tub was dirty and uncleaned for the four days we were there

Room Tip: Adjoining rooms 124/126 were great for a family that needs two rooms. 126 is next to stairwell so n...
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  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 15, 2012

lt was ok. Quirky and time consuming check in procedure requiring license plate number even though room was reserved and guaranteed in advance. Breakfast area was so crowded there was no room to sit and eat - so food had to be carried back to your room. All in all a decent place for an overnight stay, nothing more.

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kalamazoo, Michigan
Top Contributor
147 reviews 147 reviews
15 hotel reviews
Reviews in 57 cities Reviews in 57 cities
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed February 10, 2012

We found this hotel to be dirty and in poor repair. Although the price was attractive the king executive suite was not. There was one wastepaper basket for bathroom, living room, kitchen and bedroom..No table lamp in bedroom. No luggage stand or place to place luggage conveniently. Although advertised as a King bedroom, the room was so small, one had to leave the closet doors open so that you could get out of bed without bumping into the door. The shower head was defective-shot more water at the base onto the wall than into the shower. Carpet was dirty in living area and corridors. The furniture was dirty. Overall, the experience was decidely unpleasant. We checked out several days early and although management did apologize and make a $15.00 adjustment on the rate, it wasn't enough to make the experience "ok". The hotel is conveniently located but that's the only positive we noted.....The Holiday Inn Express next door has the same location and was definitely worth the $20.00 more per night it charges. A remodel would certainly improve things but had it been spotless and with adequate lighting and luggage stand etc, we could have overlooked the shabbiness without a problem.

Room Tip: Stay at the Holiday Inn Express next door to this Comfort Inn
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  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Comfort Inn Tucson

Address: 1560 West Grant Road, Tucson, AZ 85745
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #78 of 127 hotels in Tucson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Tucson 2.5*
Reservation Options:
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Also Known As:
Comfort Inn Tucson Hotel Tucson
Holiday Inn Tucson
Tucson Holiday Inn

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