Our first few days (of 8 nights) were fine. No problems at all, except when the elevator door decided to close as I was exiting just after it opened. I have a nice bruise on my arm from that! The room had some cobwebs in the corners, but that's not awful. Then, on day 3, the toilet overflowed. Called the front desk and the maintenance guy showed up with a very short plunger. It was broken... they only have one??? I had turned off the water to the toilet, so it wouldn't flood too much. He thanked me for that, cleared the blockage, and then had to leave to get some towels to clean up the water. He returned shortly, cleaned it up, and took all the towels with him. The carpet outside the bathroom was soaked, as was the carpet on the other side of the wall, by the bed. When the maid came, she took the wet pillow (it had been tossed of the bed during the night), but had not replaced it. Oh well. We could deal with that. Day 4 the elevator wasn't working (we're on the 3rd floor). Ugh. But it was fixed by the evening. Carpet still wet. Day 5 we used up all the coffee and tea in the room in the morning. Also, emptied the toilet paper just before leaving. There was no extra roll. When we returned in the evening, the tea and coffee and "condiments" were not replaced. The toilet paper was back in stock. Cobwebs still in place. I went to the desk to get some tea and coffee, and had to use the stairs as the elevator was once again not functioning. There were a few people requesting different rooms. Not sure why. We have 2 more nights here. Hoping the rest of the stay is ok. Will definitely let the front desk staff know of our disappointment in the housekeeping.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 2, 2013
Thank you for taking the time to tell us about your experience at the Tucson North Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies.
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We will continue to work very hard in the New Year to provide the best service possible to our valued guest.
We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.