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“the friendliest staff” 4 of 5 stars
Review of Red Roof Inn Tucson North - Marana

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Red Roof Inn Tucson North - Marana
2.0 of 5 Motel   |   4940 W Ina Rd, Tucson, AZ 85743   |  
Hotel amenities
Ranked #62 of 129 Hotels in Tucson
Phoenix, Arizona
1 review
“the friendliest staff”
4 of 5 stars Reviewed December 5, 2012

i stay at the red roof inn, tucson twice a week. i love how friendly the staff members are and would like to commend them for this. i feel at home while staying at your hotel and would like to mention that the desk clerk graham for always having positive things to say as well as being very professional.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0244, General Manager at Red Roof Inn Tucson North - Marana, responded to this review, December 7, 2012
Thank you for your review of our Inn! I am glad to hear you found the staff very friendly at our hotel. We make it a priority to make our guests feel welcome and we truly want guests to return the next time they are in the area. Thank you again for being a loyal weekly guest and we'll see you next week!


Daniel Slattery
i0244@redroof.com
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252 reviews from our community

Traveler rating
    102
    71
    45
    26
    8
See reviews for
41
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59
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Tucson, Arizona
1 review
1 of 5 stars Reviewed November 22, 2012

I first noticed that the hotel was somewhat in disrepair which is not that big of a deal for a cheaper facility. I booked a superior king room. I walked in the room and noticed an odd smell. I sat on the bed and a mouse ran out and under door. My refrigerator did not work and had EXTREMELY slow internet. Not a good place to stay for business.

The stair well had cigarette butts and empty miniature liquor bottles which were not touched during my entire stay; 3 days.

Very friendly staff.

  • Stayed November 2012, traveled on business
    • 1 of 5 stars Rooms
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0244, General Manager at Red Roof Inn Tucson North - Marana, responded to this review, November 23, 2012
Thank you for taking the time to tell us about your experience at the Tucson North Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies.

At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you to know that we are taking the appropriate measures to address the problem that occurred during your stay to prevent any future occurrence.

We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Daniel Slattery
General Manager
(520) 744-8199
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Chico, CA
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed November 20, 2012

Called the morning of our arrival date to request a room on the 3rd floor so that we'd have a better chance of having a restful night since we were traveling from Palm Springs, CA to Dallas,TX. It was very clean, well maintained, quiet, and comfortable. No complaints whatsoever.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0244, General Manager at Red Roof Inn Tucson North - Marana, responded to this review, November 23, 2012
Thank you for taking the time to review our property!

I am very glad to hear you enjoyed your stay while at our property. We work very hard to provide our guests with quality accomadations at a great price. We look forward to your return visit!

Dan Slattery
General Manager
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1 review
5 of 5 stars Reviewed November 5, 2012 via mobile

The bed was nice and comfy. The windows could have been cleaned but overall the room was clean. Kevin S. was great! He was very nice and helpful and made sure the coffee was made and the way I liked it! I will definitely stay here again. Thank you Kevin and staff for a wonderful stay!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0244, General Manager at Red Roof Inn Tucson North - Marana, responded to this review, November 6, 2012
11christine11,

Thank you for taking the time to review our property. We get quite a few comments on our great coffee station I am very glad you enjoyed it! We'll see you next time your travels bring you to the Tucson area.

Dan Slattery
General Manager
i0244@redroof.com
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Hamilton, Canada
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 29, 2012

We stayed at this hotel during the annual Tucson Aerobatic Shootout. The customer service was outstanding. On our arrival, David at the front desk was not only very friendly but found us a much better room rate than I had booked on line. The difference was significant and really helped with our vacation budget. The room was clean and any little problem was solved in no time. When it came time to check out, Thea at the front desk at it completed in no time. This is a gem of a hotel. Keep up the good work. We'll be back!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0244, General Manager at Red Roof Inn Tucson North - Marana, responded to this review, November 2, 2012
Thank you for the review of our property. I shared your review with Thea and David and the rest of the team. We look forward to seeing you back next year!


Dan Slattery
General Manager
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Peoria, Arizona
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 25, 2012

I just want to give recognition to the Red Roof Inn. Outstanding customer service!!!!! Nicole was very helpful and made my stay an enjoyable one. Keep up the good work Nicole. The quality for the money spent and the convenience is awesome.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0244, General Manager at Red Roof Inn Tucson North - Marana, responded to this review, October 26, 2012
Thank you for taking the time to review our Inn. I will pass along to Nicole your comments she will be glad to hear she already has been reviewed in her first week! Thanks again and we look forward to your next visit.


Dan Slattery
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Goodyear, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 24, 2012

When traveling for business I try to keep my budget in mind. Thea and team help me out by making the most of my pocketbook, providing me with a quality room and amenities to meet my business stay needs. The staff go above to make you feel welcome. They recently renovated and its refreshing for all.

Room Tip: Superior Kings have a great working area, plus microwave and refrigs for staying over a few days
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0244, General Manager at Red Roof Inn Tucson North - Marana, responded to this review, October 26, 2012
Thank you for your kind words regarding our property! We appreciate the feedback and look forward to seeing you again in the near future.


Dan Slattery
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Red Roof Inn Tucson North - Marana

Address: 4940 W Ina Rd, Tucson, AZ 85743
Location: United States > Arizona > Tucson
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Tucson
#22 Business Hotel in Tucson
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Tucson North - Marana 2*
Number of rooms: 133
Official Description (provided by the hotel):
Red Roof Inn Tucson North - Marana, AZ is a pet friendly, family friendly hotel. Just off I-10, this hotel is near Tucson Intl Airport (TUS), Phoenix Sky Harbor Intl Airport (PHX). This hotel is close to Davis-Monthan Air Force Base, Tucson Raceway Park, Tucson Rodeo, Omni Tucson National Golf Resort, Breakers Waterpark and Greyhound Park, Tucson Mall, Foothills Mall, Tucson National Golf Club and Canyon Arthur Pack Golf Course. Red Roof Inn Tucson North - Marana offers free WiFi, an outdoor heated pool, coin laundry facilities, Interior corridors, elevators, roll-in showers and connecting rooms. When you check in, check out the fantastic new amenities in our newly renovated rooms! The rooms at this 100% Smoke Free inn feature new, comfy Rest Suite beds by Serta, new high-end bedding, new flooring, and a large, flat-screen TV. "On Command Video" with a selection of free TV channels, pay-to-view premium channels, movies, music and games are also available. Experience our complimentary coffeehouse-style coffee and tea in the lobby. One well behaved pet is welcome. ... more   less 
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Also Known As:
Red Roof Inn Tucson North Hotel Tucson
Tucson Red Roof Inn

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