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“Outstanding Customer Service” 5 of 5 stars
Review of Red Roof Inn Tucson North - Marana

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Red Roof Inn Tucson North - Marana
2.0 of 5 Motel   |   4940 W Ina Rd, Tucson, AZ 85743   |  
Hotel amenities
Ranked #61 of 129 Hotels in Tucson
Peoria, Arizona
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Outstanding Customer Service”
5 of 5 stars Reviewed January 29, 2012

I travel to Tucson quite frequently and though I could stay at the so called fancier Hotels I choose the Red Roof Inn due to outstanding customer service by your staff especially Thea. She is always accomodating and takes very good care of me and my Company. We will continue to use this Hotel great value and customer service!!

Room Tip: Comes with microwave and fridge in the king room with a work station.
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  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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253 reviews from our community

Traveler rating
    102
    71
    45
    27
    8
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 27, 2012

Thea, at the front desk is amazing. We absolutely love her. We worked here for 4 weeks. She has been so wonderful!

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0244, General Manager at Red Roof Inn Tucson North - Marana, responded to this review, January 28, 2012
Thank you so much for your positive comments! We were very glad to have you the past month and look forward to your return. I will let Thea know she was mentioned again, she will be very pleased.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Uvalde, Texas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 27, 2012

Employee Thea provided good service. Freindly staff, clean, and comfortable stay.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed January 25, 2012

I spend a lot of time at the hotel and will not go anywhere else. The price is great and the staff are very nice. I especially like dealing with Thea in the mornings. She is pleasant and always willing to help.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chilliwack, Canada
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed January 23, 2012

Our King room was very comfortable. Very good value. Friendly, helpful Front Desk. Would stay again.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0244, General Manager at Red Roof Inn Tucson North - Marana, responded to this review, January 25, 2012
Richard and Dolly,

Thank you so much for your review of our Inn! We are very glad you enjoyed the Superior King Room with a work desk, coffee maker, and microfridge. I will pass on to the Front Desk a job well done! We look forward to your return next year when it get's chilly in Canada.
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New York
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed January 11, 2012

The room was large and comfortable. The furniture was worn and chipped. The fluorescent lamps were harsh "cool white" bulbs.

  • Stayed December 2011, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
i0244, General Manager at Red Roof Inn Tucson North - Marana, responded to this review, December 1, 2014
Thank you for sharing your experience with us. I am sorry your experience did not meet your expectations. All comments are shared with the staff so we can continue to improve our services. I hope you give us another opportunity to serve you in the future.


Dan & Team
i0244@redroof.com
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Granbury, Texas
Level Contributor
66 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed January 7, 2012

Friendly staff and an average price but, you will hear the trains blowing their horn at the crossing on the other side of the interstate.

Room Tip: All rooms are just about equal distance from the railroad tracks.
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  • Stayed January 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Red Roof Inn Tucson North - Marana

Address: 4940 W Ina Rd, Tucson, AZ 85743
Location: United States > Arizona > Tucson
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in Tucson
#25 Business Hotel in Tucson
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Tucson North - Marana 2*
Number of rooms: 133
Official Description (provided by the hotel):
Red Roof Inn Tucson North - Marana, AZ is a pet friendly, family friendly hotel. Just off I-10, this hotel is near Tucson Intl Airport (TUS), Phoenix Sky Harbor Intl Airport (PHX). This hotel is close to Davis-Monthan Air Force Base, Tucson Raceway Park, Tucson Rodeo, Omni Tucson National Golf Resort, Breakers Waterpark and Greyhound Park, Tucson Mall, Foothills Mall, Tucson National Golf Club and Canyon Arthur Pack Golf Course. Red Roof Inn Tucson North - Marana offers free WiFi, an outdoor heated pool, coin laundry facilities, Interior corridors, elevators, roll-in showers and connecting rooms. When you check in, check out the fantastic new amenities in our newly renovated rooms! The rooms at this 100% Smoke Free inn feature new, comfy Rest Suite beds by Serta, new high-end bedding, new flooring, and a large, flat-screen TV. "On Command Video" with a selection of free TV channels, pay-to-view premium channels, movies, music and games are also available. Experience our complimentary coffeehouse-style coffee and tea in the lobby. One well behaved pet is welcome. ... more   less 
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Also Known As:
Red Roof Inn Tucson North Hotel Tucson
Tucson Red Roof Inn

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