Our experience at the hotel was very meh.
It was nice to be offered a complimentary upgrade to the sky level.
Room service is relatively inexpensive, but the food quality and tastes is commensurate with the cost.
We ended up having a roach as guest in our room in addition to several flying bugs. When we first complained to the front desk they were not surprised and were unapologetic. We then complained to the front desk manager and were given a 50% discount on one night's rate. The housekeeping did not come up until 45 minutes later to get rid of the roach either. The roach was particularly disturbing because we have a young infant that has a travel crib, which sits low to the ground.
The casino is okay. It seems mostly to be an attraction for locals. Some of the dealers are very nice, others are unnecessarily rude. There are no complimentary drinks. The casino is very stingy on its comps.
We had to catch an early flight on our date of departure and were surprised when we called downstairs at 5:10 am and were told that there is no valet on duty and that we can collect our keys from security and go find our car ourselves. This was particularly surprising because this is a large hotel and casino -- one would think that there is always enough staff to have someone get a valeted car.
The sushi/chinese restaurant's food was okay, but the service was excellent.
The hotel is a good choice if you are in Tucson for a night, want something close to the airport, would enjoy some table games during your stay and do not want to stay at the average airport hotel. It is also close to I-19, which can be convenient.
- Also Known As:
- Casino Del Sol Hotel
- Casino Del Sol Hotel Tucson
- Official Description (provided by the hotel):
- Casino Del Sol Resort, Spa and Conference Center is a Forbes Travel Guide Four-Star Resort and a Four-Diamond Triple AAA resort nestled in the secluded mesquites of the high desert; and just 15 minutes from Tucson International Airport and downtown Tucson.Includes: *Hiapsi Spa and Fitness Center*Prema Lobby Lounge*Festa International Buffet*PY Steakhouse*An Del Sol Asian Sushi Bar*Expansive pool area featuring the Oasis Pool Bar*High Limit Lounge*Covered parking garage*Various other restaurants ... more less
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