We had a lovely Sky Level room, with a great view overlooking the pool area and the desert beyond. Gorgeous at sunset. Overall, the hotel offers great quality, service and upscale touches that you'd find in a much pricier resort hotel.

Part of the casino is designed with the indoor/outdoor villa feel like you find in Las Vegas, with a variety of restaurant options. One recommendation for those who like a nice glass of wine and a good deal on a casual meal, try the Lobby Bar at happy hour. For $5, you can choose from a number of items, including a Kobe beef burger with their signature fries. I ordered a seared ahi tuna appetizer while my husband opted for the burger, and both were excellent. Accompanied by a nice glass of Malbec, it was exactly what we wanted that day.

The free buffet that comes with joining the Player's Club was fine. I wouldn't normally choose a buffet, but there was a wide array of choices and if you like a buffet, I think this fits the bill. Apparently, the roast beef was good. The sushi I chose was good/average, but kept up to date in terms of freshness. Also, compliments to the great customer service and staff.

We took a trip down to Tombstone, which was fun if you like an old cowboy ghost town. We just wanted to see the site of the OK Corral shootout. There's not a whole lot there but I enjoyed our visit to Big Nose Kate's Saloon.

We stayed two nights at Casino del Sol and overall, it was great value for money. And just a two-hour drive from our winter getaway in Mesa.

Since the opening of Casino Del Sol Resort, I have stayed at least 10 times. At first, I was in complete ecstasy with the experience. Since my last review "Holy Moly", my experience has declined dramatically. So much, that I have not returned since my last stay.

There are many great things about the hotel/resort. I love the bars, restaurants, casino, and almost all of the staff, minus some members of the Front Desk staff and Hotel Management.

On my 3 last stays, I have been in full on arguments with the front desk staff. From disagreements about additional room keys, to being completely denied access to the pool because I lost a pool bracelet. The complete lack of respect I have experienced at Casino Del Sol from the Front Desk staff is amazing.

In the pool bracelet incident, we were told that due to rain the pool would not open for the remainder of the day. This was a Saturday and on Sunday, there would be an adults only event, so there was not any need for my children to keep their bracelets. We removed the bracelets and 2 hours later clouds clear and the pool is reopened.

We need bracelets to enter the pool so we head to the front desk. The lady at the front desk started yelling at my family and began calling us liars. By the time the ordeal was over, We had the security supervisor on our side and also being yelled at by the lady at the front desk. We never got our bracelets.

There is also the management: These guys cannot get it together. The hotel management is constantly changing. I was offered complimentary rooms by a manager. I called 2 weeks later to redeem the rooms and he was no longer employed by the Casino. All I was told was "so sorry."

And then there is Marketing. There is absolutely no communication between Marketing and the Hotel. Marketing decides to hold a special event at the pool. Tells nobody at the Hotel. Guess what: All hotel guests get evicted from the pool. This happens all the time and both Marketing and the Hotel point fingers at each other.

THERE IS ABSOLUTELY NO ACCOUNTABILITY ANYWHERE IN THE CASINO DEL SOL. (THIS IS THE MAIN ISSUE WITH THIS RESORT.)

I really hope the Casino will "WOW" me once again. It is just sad that such a beautiful place, can make a guest feel so disrespected. I hate writing this review, but I must keep it real.

Note: I have had great experiences with many members of the Front Desk staff, especially the guy that works at night. He is awesome.

The casino--not bad. The restaurants--pretty good. The hotel--HORRENDOUS. These morons have no idea what they are doing. The room they assigned me was way too hot, and I was not able to sleep. Youd think that in a hotel that's in the middle of the desert, they would stock a few fans like any other hotel would. Nope, not a one. Their solution, after a LOT of negotiating.... move me from my $109 room to a $225 suite, and charge me the $225 because their air conditioning is inadequate. I managed to get them to give me the $109 rate for one night, but they want to charge me the $225 for the other two nights Ill be here. So I basically have to move my stuff from one room to another for one night, then back to a standard room for my other two nights. I even offered a cheaper deal for them to comp me one standard room night, and they refused! They actually want to pay more money and inconvenience me than accept a solution that saves them money! All this because they cant be bothered to stock a few $6 box fans! NEVER NEVER stay here. These incompetent sad sacks are giving their tribe a bad name.

The place was beautiful upon driving up. I had to ask the valet where exactlly was the hotel entrance. When I found the lobby which was next to a bar, your already absorbing the smoke from the ajoined casino. Upon checking in I was told that my credit card would be charged more then the basic fee and will be credited back after check out. That left an uneasy feeling. After parking in the secure parking garge I had to enter my family through part of the casino and walk in front of the lobby to get to the elevator door to the rooms. So if you have kids they to will smell the smoke. Once upstairs however it is smoke free and clean. The rooms are an amazing site with clean sheets. The bath room is alltogether no separate tolite . We did find a couple of hairs on the restroom floor. The shower is nice and the beds are great . The price was more then the others around and the drive is 6 miles or so from hwy19.
Black Jack tables are plentyful , Video poker was not and almost all are triple or 5 play. The few single play ones I found were low payouts. Like the competitor's, alcholic drinks are NOT part of the free drinks given out to players ($6) and one tender charged double ($12), unlike in the state of LA.