Hotel rooms looked nice, but then it goes down hill from there. Bathroom - single sink up against shower making it really hard for 2 people to use at the same time. Pillows - what pillows. Those 6 white items on the bed were hard-rubber-things! I left a note for the maid asking if we could get softer pillows - we returned to our room - note was gone but those same THINGS were still there - no response to our request. The AC didn't seem to cool down the room - hard to sleep - period. Went to Lobby Lounge for Happy Hour. We sat at the bar and were asked what we'd like. Ordered a Martini but the lady said, "I'm not a bartender - we'll have to wait for the bartender - it shouldn't be long". They told this to several other people as well. Another lady behind the bar who was also not a bartender proceeded to try to make my martini. It was odd and awkward. Finally, another lady shows up who is supposedly the bartender. While she was shaking my martini, I mention that she didn't put vermouth in. She then asked it I would like sweet or dry vermouth. I was taken aback. It's always dry where I come from !!!! The Buffet was excellent - gotta say - one of the best as far as food quality and taste. LOVED PY Steakhouse (I'll give them a separate review). Didn't use the pool but it did look really nice. Casino was fine but constantly dirty between the machines - cups, papers, cigarette mess everywhere. Maybe more patrons fault then staff. For $160+ a night we could have stayed at the Bellagio in Vegas! We won't be going back.