The casino--not bad. The restaurants--pretty good. The hotel--HORRENDOUS. These morons have no idea what they are doing. The room they assigned me was way too hot, and I was not able to sleep. Youd think that in a hotel that's in the middle of the desert, they would stock a few fans like any other hotel would. Nope, not a one. Their solution, after a LOT of negotiating.... move me from my $109 room to a $225 suite, and charge me the $225 because their air conditioning is inadequate. I managed to get them to give me the $109 rate for one night, but they want to charge me the $225 for the other two nights Ill be here. So I basically have to move my stuff from one room to another for one night, then back to a standard room for my other two nights. I even offered a cheaper deal for them to comp me one standard room night, and they refused! They actually want to pay more money and inconvenience me than accept a solution that saves them money! All this because they cant be bothered to stock a few $6 box fans! NEVER NEVER stay here. These incompetent sad sacks are giving their tribe a bad name.
- Official Description (provided by the hotel):
- Casino Del Sol Resort, Spa and Conference Center is a Forbes Travel Guide Four-Star Resort and a Four-Diamond Triple AAA resort nestled in the secluded mesquites of the high desert; and just 15 minutes from Tucson International Airport and downtown Tucson.Includes: *Hiapsi Spa and Fitness Center*Prema Lobby Lounge*Festa International Buffet*PY Steakhouse*An Del Sol Asian Sushi Bar*Expansive pool area featuring the Oasis Pool Bar*High Limit Lounge*Covered parking garage*Various other restaurants ... more less
- Reservation Options:
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- Also Known As:
- Casino Del Sol Hotel Tucson