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“Brand New Jewel” 5 of 5 stars
Review of Casino Del Sol Resort

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Casino Del Sol Resort
4.0 of 5 Hotel   |   5655 W Valencia Rd, Tucson, AZ 85757   |  
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Ranked #12 of 129 Hotels in Tucson
Certificate of Excellence
Tucson
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Brand New Jewel”
5 of 5 stars Reviewed November 13, 2011

Brand new high quality rooms, restaurants and amenities combined for a true five star weekend for my wife and me. Gaming was as good as it gets. Service came from well-trained and motivated staff. All at a fraction of the price you would expect. Outdoor concert and Vegas-style pool area were icing on the cake.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayne S, Front Office Manager at Casino Del Sol Resort, responded to this review, November 25, 2011
Dear Mike V,

A brand new jewel indeed! Thank you for your kind words regarding your experience at Casino Del Sol Resort. I am glad to hear that we met - and exceeded - your expectations. We will share your comments with our service teams at our daily meetings; feedback such as yours will certainly continue to motivate us all!

Looking forward to your next visit
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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521 reviews from our community

Traveler rating
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    35
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
Date | Rating
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English first
Tucson, Arizona
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 10, 2011

I was lucky enough to stay at the resort before the hotel's grand opening on 11/11/11. It was unbelievable. If your looking for a Las Vegas styled hotel and resort then you have found it. We ate at PY steak house which was amazing. The steak was delicious (comparable to Flemmings), and my girlfriend ordered the Scallops - and for being in the desert, they were moist, perfectly cooked and came with an amazing sauce. We later stopped by the Tequila factory, where they have over 100 types of tequila and a knowledgable staff on the products. Finally, they have plenty of card games for the gambler, which I was happy about. Now, onto the room. The room was huge, with a beautiful view of the mountain side showing the sunrise and sunset. The staff accommodated everything we needed - I forgot my toothbrush. Checkout and check-in was extremely easy and took a matter of minutes. Finally, it was great that each room has a Kreuig coffee machine (the one where you put the little discs/cups in) to get your morning started right. Will absolutely stay here and recommend anyone who is going to Tucson that wants to have a great time to stay at this Resort.

Well done!

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 9, 2011

I stayed at the resort for their special service industry night. The resort was not open to the public yet. The hotel staff was very friendly and was willing to go above and beyond for the guests. The PY steak house was delicious. There were a few minor problems but that is understandable with it being a new hotel and training is still taking place. One bed in my room did not have the bottom sheet on it. It seemed like my room was missing a place to hang a hand towel near the sink. The service and the steak house was a little slow and it was noticeable that the servers will still learning. But, overall with it being a new property that was not open to the public yet, it was a great experience and great hotel.

  • Stayed November 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayne S, Front Office Manager at Casino Del Sol Resort, responded to this review, November 25, 2011
Dear azbigdog182,

I was well-pleased to read your positive review concerning your stay with us. As with any resort opening, we are now spending a great deal of time refining the operational aspects of our service delivery with our team members all the while presenting a first-class experience to our guests. I can assure you, our PY Steakhouse speed of service has already been addressed by the leadership team and is now representative of such a fine dining establishment.

We hope to see you back again in the near future,
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Sahuarita, AZ
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed November 7, 2011

Very fortunate to be one of the first to stay in the new hotel during their soft open. The hotel, pool and lobby are beautiful and and well laid out. Like all things new, there are a few kinks to work out but there were far fewer surprises than we had expected. We had a basic double room on the third floor looking out over the pool. The beds were comfortable and the decor was relaxing. The shower had great water pressure but I had one concern about the half wall and the water that sprays out. There is no door to enclose the shower so the back half is open and if you're not careful the water sprays out onto the floor. We sat out at the pool for a while, we thought they did a great job there and can see that it will be a great gathering place when you're not in the casino. The resort and casino has and will have a very nice mix of dining choices. For those with children, just know that you will have to walk into the casino to get to some of the restaurants. We love the casino, one of our favorite places to play. A great variety of machines and denominations and super friendly dealers at the tables. This resort is a great new addition to the Tucson area.

Room Tip: Ask for a pool view room
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  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayne S, Front Office Manager at Casino Del Sol Resort, responded to this review, November 16, 2011
Dear CallAttendant

Thank you for the kind words regarding your stay with us...this past week has been so exciting for all of us. Now that the hotel has opened, we look forward to seeing you back time and time again after a winning night at the casino!

See you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Casino Del Sol Resort

Address: 5655 W Valencia Rd, Tucson, AZ 85757
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Tucson
#5 Luxury Hotel in Tucson
#8 Romantic Hotel in Tucson
#14 Business Hotel in Tucson
#14 Family Hotel in Tucson
Price Range (Based on Average Rates): $
Hotel Class:4 star — Casino Del Sol Resort 4*
Number of rooms: 215
Official Description (provided by the hotel):
Casino Del Sol Resort, Spa and Conference Center is a Forbes Travel Guide Four-Star Resort and a Four-Diamond Triple AAA resort nestled in the secluded mesquites of the high desert; and just 15 minutes from Tucson International Airport and downtown Tucson.Includes: *Hiapsi Spa and Fitness Center*Prema Lobby Lounge*Festa International Buffet*PY Steakhouse*Ume Asian Cuisine Sushi Restaurant*Expansive pool area featuring the Oasis Pool Bar*High Limit Lounge*Covered parking garage*Various other restaurants ... more   less 
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Also Known As:
Casino Del Sol Hotel Tucson

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