We justi returned home from our trip to Tucson. Picked the perfect hotel too. Beautiful pool, clean, nice. Good breakfast, varied each morning with plenty of selection (eggs, meat, oatmeal, fresh waffles, fruit toppings, biscuits and gravy, fruit, yogurt.) Norm is a great guy! Very personable. Cared about what the family needed. Jimmy was very friendly and helpful when our room lock malfunctioned and needed changing, also helped us with a cable tv issue. My only concern was that when the lock had to be changed we didn't know and were locked out of room when we returned. My daughter had to stand by our door with a sleeping baby in her arms while we tried to get help to get into our room. I wish one of the desk staff had come down to help us get in, instead of making us run back and forth a couple of times to get in. They had two people. I only say that in hopes that manager will talk to his staff about going the extra mile in such scenarios. Wonderful week in Tucson at Staybridge however. Everything you could need!