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“Very welcoming and homely” 5 of 5 stars
Review of Hampton Inn & Suites Tucson East / Williams Centre

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Hampton Inn & Suites Tucson East / Williams Centre
2.5 of 5 Hotel   |   251 South Wilmot Rd, Tucson, AZ 85710   |  
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Ranked #22 of 128 Hotels in Tucson
Roswell, New Mexico
1 review
1 helpful vote 1 helpful vote
“Very welcoming and homely”
5 of 5 stars Reviewed July 18, 2014

A big thank you to all staff on shift the weekend of July 10 - 14. From the moment we arrived with a pleasant and brief check in to the moment we departed, we were greeted with very happy, smiling staff. Very helpful too.
We loved the freshly baked cookies each afternoon - a great touch!
We loved too the fact that as soon as we opened the door to the room, it felt like home. Just as if someone had been looking after our home and had set the a/c just perfectly.
For both me and my wife, we found the bed to be the best we have used in years of travelling!
The hotel staff were without fail very attentive but also very discreet.
Will definitely look to use this hotel when we visit Tucson again.

All in all, a really lovely hotel with friendly staff.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mickey M, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review, August 1, 2014
As general manager of the Hampton Inn and Suites Tucson East, I want to thank you for taking the time to post a review. Our success is dependent on the feedback we get from loyal customers like you. Thank you so much for the extremely gracious comments regarding your stay with us. Our staff here wants all our guests such as yourself to feel as if they are home when they walk through our doors. We are pleased to hear we made you feel like that during your stay with us. I have been honored to work with such brilliant individuals everyday that go above and beyond the call of duty daily to ensure guest satisfaction. The cookies and the bedding are also great amenities that our property has to offer. Thank you again for the amazing comments. Please let me know if there’s anything else we can do to make your next stay with us feel more like home.

Sincerely,
Mickey Meehan, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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194 reviews from our community

Traveler rating
    113
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    23
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed July 16, 2014

This hotel was the best! The price was great. The rooms were clean, the bed was nice and comfortable. They offer a good breakfast. The AC kept the room nice and cool. Would definitely come back and stay again. The staff was friendly.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mickey M, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review, August 1, 2014
As general manager of the Hampton Inn and Suites Tucson East, I want to thank you for taking the time to post a review. Our success is dependent on the feedback we get from loyal customers like you. Thank you for the kind words regarding your stay with us. I am blessed to work for an outstanding hotel brand and have an outstanding team to work with. Thank you again for the kind words. Please let me know if there’s anything else we can do to make your next stay with us feel more like home.

Sincerely,
Mickey Meehan, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, United States
1 review
5 of 5 stars Reviewed July 14, 2014

The check-in staff in the evening where awesome. Helpful, funny and made me feel relaxed. Very helpful in locating nearby restaurants. Would help me get my excess luggage to my room. Not a stiff necked, just cordial polite folks, these folks went the extra mile in their helpfulness. Will stay again for sure.

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mickey M, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review, August 1, 2014
As general manager of the Hampton Inn and Suites Tucson East, I want to thank you for taking the time to post a review. Our success is dependent on the feedback we get from loyal customers like you. Thank you Lucille M for the flattering remarks regarding your stay with us. I have been honored to work along side such outstanding individuals on a daily basis. The staff here is second to none and work tirelessly to ensure guest satisfaction. Every team member here wants each and everyone of our guests to feel as if they are home when they stay with us, because guests such as yourself are all a part of our family the moment you walk through the doors. We look forward to seeing you walk through the doors again soon and hope the next trip is even better. Thank you again for the flattering remarks. Please let me know if there’s anything else we can do to make your next stay with us feel more like home.

Sincerely,
Mickey Meehan, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plantation, United States
1 review
5 of 5 stars Reviewed July 12, 2014

The staff is friendly and helpful and the rooms are clean and updated. I had to return to the area a day later due to a death in the family and stayed there again with the same results in a different room.

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mickey M, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review, August 1, 2014
As general manager of the Hampton Inn and Suites Tucson East, I want to thank you for taking the time to post a review. Our success is dependent on the feedback we get from loyal customers like you. Thank you Daniel K, for the extremely kind words regarding your stay with us. Thank you for your continued loyalty to our property. Our thoughts and prayers go out to you and your family for your loss. We hope next time you come to visit it will be on better terms and we look forward to making your next stay with us even better than the previous two. Thank you again for the kind words. Please let me know if there’s anything else we can do to make your next stay with us feel more like home.

Sincerely,
Mickey Meehan, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Friendswood, Texas
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 9, 2014

This was a very nice and a very clean hotel. Exactly what we needed after a long drive on our way back home from California. Easily one of the best values we've ever had. We stayed the night in Tucson to visit a friend. Despite being a bit off the interstate, it was easy to get to for out-of-towners.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mickey M, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review, August 1, 2014
As general manager of the Hampton Inn and Suites Tucson East, I want to thank you for taking the time to post a review. Our success is dependent on the feedback we get from loyal customers like you. Thank you for the positive feedback regarding your stay with us. I am sorry to hear that your stay with us was so short. Hopefully next time you'll be able to enjoy more of Tucson and more of what our property has to offer, including the complimentary hot breakfast, or the state of the art fitness center, or the outdoor heated swimming pool. Whichever it may be we look forward to having you stay with us again and we hope you had a great rest of your trek back home. .Please let me know if there’s anything else we can do to make your next stay with us feel more like home.

Sincerely,
Mickey Meehan, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surprise, United States
1 review
5 of 5 stars Reviewed July 9, 2014

This is a very clean hotel with excellent, knowledgeable and helpful staff. We loved the breakfast that was provided and the room was clean, cool and comfortable. We were happy with the location which was close to many restaurants, shopping and workout facility. We would love to stay again when we are n the area.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mickey M, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review, August 1, 2014
As general manager of the Hampton Inn and Suites Tucson East, I want to thank you for taking the time to post a review. Our success is dependent on the feedback we get from loyal customers like you. Thank you for the gracious comments regarding your stay with us. I have been blessed with an exceptional staff that works endlessly to provide superior guest satisfaction. I am proud to be a part of such an amazing team and an amazing property. Our location is perfect for any traveler. Thank you again for the gracious comments and we look forward to seeing you soon. Please let me know if there’s anything else we can do to make your next stay with us feel more like home.

Sincerely,
Mickey Meehan, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, United States
1 review
5 of 5 stars Reviewed July 3, 2014

The room was spacious, modern, and clean. The staff was helpful and friendly - even housekeeping. We did not feel rushed or pushed at all. We used HiltonHonors points and the rate was then competitive with the best found on Travelocity.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mickey M, General Manager at Hampton Inn & Suites Tucson East / Williams Centre, responded to this review, August 1, 2014
As general manager of the Hampton Inn and Suites Tucson East, I want to thank you for taking the time to post a review. Our success is dependent on the feedback we get from loyal customers like you. Thank you for the generous remarks regarding your stay with us here at the Hampton Inn and Suites Tucson East. The Hilton Honors program is a great program and free and easy to join. I am glad to hear you utilized the services of the program. We are also pleased to hear you had a great stay with us. We hope to make your next stay with us even better. Thank you again for the generous remarks. Please let me know if there’s anything else we can do to make your next stay with us feel more like home.

Sincerely,
Mickey Meehan, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Tucson East / Williams Centre

Address: 251 South Wilmot Rd, Tucson, AZ 85710
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Romantic Hotel in Tucson
#16 Business Hotel in Tucson
#20 Family Hotel in Tucson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Tucson East / Williams Centre 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Hampton Inn And Suites Tucson East / Williams Centre
Hampton Inn & Suites Tucson East / Williams Centre Hotel Tucson

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