This was a typical Hampton Inn experience, but we stay at Hampton Inns because we always know what to expect. This particular Hampton Inn was well located across from a large mall, and unlimited restaurant choices. The entry into the parking area is somewhat confusing and a little inconvenient, because there is no curb cut and from some directions you had to do a u-turn to access the hotel drive. The staff was very friendly and helpful and all areas of the building was fairly well maintained and clean. Upon arrival, we were given a room on the 1st floor which was quite small. In order to maintain privacy, we would have had to keep our drapes pulled the entire time, because our window faced the parking lot at ground level. Since this was a 1-week stay, that was not possible...we would have been miserable. So, we requested and were promptly accommodated with another room higher up, so that we could at least open the drapes. However, after two days, this room was just too small, and we moved to a King suite, which was immensely better and worth the small price difference. For most of our stay, the hotel was quiet, but over the weekend became more crowded and noisy. Since Tucson is so close to the Mexican border, many Mexican citizens come to Tucson to spend the weekend, and the numbers are quite large, with many young, lively children included. We thoroughly enjoyed our time in Tucson, and would stay at this Hampton Inn again.
Ground floor rooms facing parking lot give you limited privacy, and you have to keep your drapes pul...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
As general manager of the Hampton Inn and Suites Tucson East, I want to thank you for taking the time to post a review. Our success is dependent on the feedback we get from loyal customers like you. I apologize for the entrance into the hotel and the confusion. Thank you for the suggestions regarding our first floor rooms. We will definitely look into options to make our ground floor rooms more intimate and private. We hope you give us the opportunity to make your next stay with us even more enjoyable.
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Mickey Meehan, General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.