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“Excellent property” 5 of 5 stars
Review of TownePlace Suites Tucson Airport

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TownePlace Suites Tucson Airport
3.0 of 5 Hotel   |   6595 South Bay Colony Drive, Tucson, AZ 85706   |  
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Ranked #8 of 127 Hotels in Tucson
Chandler, Arizona
1 review
“Excellent property”
5 of 5 stars Reviewed July 24, 2014

The staff was very accomidating, hotel very clean, breakfast's were good, we were there for our Jehovah's Witness Convention, hotel very clean, free dinner Thursday, free Breakfast, forgot to tip, but went back and did, will stay again happy with hotel, and price, and staff

Room Tip: Ground floor, was convient for loading
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael L, General Manager at TownePlace Suites Tucson Airport, responded to this review, July 29, 2014
Thank you for your review of the TownePlace Suites Tucson Airport. It is indeed our goal to exceed your expectations and my team and I are pleased that we have succeeded in this goal. It was our pleasure having you with us for your convention and we look forward to seeing you again for next years convention.
Kind Regards,
Michael & Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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72 reviews from our community

Traveler rating
    46
    21
    4
    0
    1
See reviews for
16
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 11, 2014

The staff here is awesome, especially Nicole M. at the front desk. She is always very upbeat and friendly. This was my second stay here and having to arrive late at night, it was nice to have someone greet me with a warm smile. It is people like Nicole, that make weary travelers like me, feel like I am home.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael L, General Manager at TownePlace Suites Tucson Airport, responded to this review, July 14, 2014
Thank you for taking the time to provide valuable feedback about the TownePlace Suites Tucson Airport. My Team and I are pleased to know that we have exceeded your expectations on your recent trip to visit Tucson. We take great pride in ensuring each and every guest enjoys their experience with us and I’m happy to know that we’ve succeeded in this goal. It’s wonderful to have our team members recognized and I will be sure to pass along your kind words in our daily meetings. We look forward to seeing you again in the future.
Kind Regards,
Michael & Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
El Paso, Texas, Usa
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 9, 2014

This hotel is a great value for the service and accommodations that are available. The hotel offers free breakfast and an evening reception with food and drinks. The staff are on-hand during both free food and drink scheduled times to ensure your needs are taking care of. The staff are extremely helpful and friendly.

Room Tip: The hotel has multiple secure outdoor access points so all room locations are a good choice.
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael L, General Manager at TownePlace Suites Tucson Airport, responded to this review, July 14, 2014
Thank you for taking the time to review the TownePlace Suites Tucson Airport on TripAdvisor. We are delighted that your stay with the TownePlace Suites by Marriott Tucson Airport was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
Michael & Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed July 7, 2014 via mobile

This hotel is truely impeccable! We stayed 4 days while we were in Tucson for the Convention of the Jehovah's Witnesses. The location is perfect, close to the airport (surprisingly no airplane noise what so ever), impeccably clean rooms, comfortable bed, room has a kitchenette with all kitchen utensils (including stove with pots and pans), breakfast was delicious with a great variety (eggs, sausage ,bacon, potatoes, french toast, waffles, yogurts, oatmeal, fruit and a variety of breads). The best part of our stay was the wonderful service from the hotels staff. Vinny, the front desk clerk was so accommodating. We got to Tucson 4 hours prior to check in time and he promptly accomodated us and had a room ready. I didnt meet the housekeeping staff, but everyday the room was very clean and all ammentities re-stocked. I commended the manager Michael on the beautiful hotel and excellent service, and its evident that him and all his staff truly care for guests. Its so refreshing to see hotels that still go above and beyond to provide an excellent guest experience. We will be staying at this hotel again next year when we return!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael L, General Manager at TownePlace Suites Tucson Airport, responded to this review, July 14, 2014
Thank you for your review of the TownePlace Suites Tucson Airport on TripAdvisor. It is indeed our goal to exceed your expectations and my team and I are pleased that we have succeeded in this goal. It was our pleasure having you with us for your convention and we look forward to seeing you again in the future.
Kind Regards,
Michael & Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
1 review
5 of 5 stars Reviewed June 22, 2014

We had to move out of our house while it was being renovated and choose TownePlace Suites because of being close to our home so we could check daily on renovation progress. The price was very good and the stay was excellent. The room had everything we needed including a kitchen and the staff were great. It was a full breakfast offered every day and Tuesday-Thursday a light dinner was offered -- something in our travels we haven't seen before. The easy to get to location near the airport was a plus as being a local resident, traveling thru town can take time but not at this site. We had others watch our 3 dogs but this facility is pet friendly and saw dogs during our stay at check in.

Room Tip: We had a ground floor suite and it was always comfortable and was an east facing window. Here in Tu...
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael L, General Manager at TownePlace Suites Tucson Airport, responded to this review, June 30, 2014
Thank you for taking the time to provide valuable feedback about the TownePlace Suites Tucson Airport. My Team and I are pleased to know that we have exceeded your expectations. We take great pride in ensuring each and every guest enjoys their experience with us and I’m happy to know that we’ve succeeded in this goal. It’s wonderful to have our team members recognized and I will be sure to pass along your kind words in our daily meetings. We look forward to seeing you again in the future.
Kind Regards,
Michael & Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Iota, Louisiana
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 28, 2014

Several family members stayed here on a recent trip. Very comfortable lobby with fireplace and TV. Were able to seat a group of 12 in the sitting area and had folks from all over the country catching up on family news for several hours. Coffee is always hot and is very good. Breakfast in the morning with a good seating area for that as well. Rooms very clean and beds very comfortable. Covered seating area outside with a view of the very nice pool. A great value for the price, close to the airport but very quiet.

Room Tip: Pool is located outside so stays quiet inside. Even rooms near the elevators were quiet - no loud...
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  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael L, General Manager at TownePlace Suites Tucson Airport, responded to this review, May 29, 2014
Thank you for taking the time to review our hotel on TripAdvisor. We are delighted that your stay with the TownePlace Suites by Marriott Tucson Airport was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Michael & Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dahlonega, Georgia
1 review
5 of 5 stars Reviewed May 28, 2014

Our kid just graduated from University of Arizona in Tucson...for last 4 years this hotel has been our home base for trips out to see her from California. We probably stayed at least 10 days a year over different parents events, move in/move out, etc. and we have always stayed here when in Tucson since we lucked into finding this the first time. We have had a very pleasant stay every time. It is closer to the Airport than the Campus, but Campus is only about 10 minutes away, and the hotel is in a quiet area suitable for nice morning walks. The hotel seems more targeted to extended stay government/military/business single travelers, meaning the amenities are usually deserted and weekend rates can be really attractive ... we never saw a tour bus or sports team here. What we like includes very nice, little used pool, nice huge shaded outdoor patio, large indoor lounge area (not fancy but very nice), plenty of parking, low stress overall feel , rooms with full size refrigerator and functional kitchen, quiet clean rooms, etc. Free breakfast was as a good as it gets for this class of hotel and 2-3 nights a week they have a free dinner ...lasagna or whatever with free sodas/beer/etc. What makes it all work is the staff really makes you feel like a guest..helpful and friendly without being obtrusive.
Unfortunately we'll have less reason to visit Tucson in future... we'll genuinely miss this place,

Room Tip: As a guy who likes airplanes, I prefer upper floor east facing rooms as you could watch F-16s and A...
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Green Features: Enables good practice if you choose to and if you have reason not to that's OK too.
  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael L, General Manager at TownePlace Suites Tucson Airport, responded to this review, May 29, 2014
Thank you for your review of our hotel on TripAdvisor. It is indeed our goal to exceed your expectations and we are pleased that we have succeeded in this goal. It was our pleasure having you with us for your different trips to visit your daughter at the U of A and we look forward to seeing you again in the future if your travels ever bring you back this way.
Kind Regards,
Michael & Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Tucson Airport

Address: 6595 South Bay Colony Drive, Tucson, AZ 85706
Location: United States > Arizona > Tucson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 127 Hotels in Tucson
Price Range (Based on Average Rates): $
Hotel Class:3 star — TownePlace Suites Tucson Airport 3*
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