We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent” 5 of 5 stars
Review of TownePlace Suites Tucson Airport

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added TownePlace Suites Tucson Airport to your Saves list
TownePlace Suites Tucson Airport
3.0 of 5 Hotel   |   6595 South Bay Colony Drive, Tucson, AZ 85706   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Earn Rewards Points!
Ranked #8 of 128 Hotels in Tucson
Hollywood, Maryland
Top Contributor
78 reviews 78 reviews
47 hotel reviews
Reviews in 38 cities Reviews in 38 cities
26 helpful votes 26 helpful votes
“Excellent”
5 of 5 stars Reviewed December 7, 2013

Stayed while moving into area for over 3 weeks. Great rooms, breakfast, staff, area. Breakfast and dinner tasty and very clean. Front desk staff very helpful. Actually very helpful is an understatement. Lot of assistance was provided for various moving to the area topics but all staff during all different hours. Gym is excellent and plenty of place nearby to run.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael L, General Manager at TownePlace Suites Tucson Airport, responded to this review, December 9, 2013
Tom,
Thank you for your review of our hotel on trip advisor. It is indeed our goal to exceed your expectations and we are pleased that we have succeeded in this goal. It’s wonderful to have our team members recognized and I will be sure to pass along your kind words. It was our pleasure having you stay with us while relocating to Tucson and we hope that you will stop in and see us every now and then when you find yourself settled. Happy Holidays to you and yours from all of us at the TownePlace Suites!
Kind Regards,
Michael & Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

78 reviews from our community

Traveler rating
    51
    22
    4
    0
    1
See reviews for
18
20
12
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Any
English first
Newbury Park, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 29, 2013

I don't think we could have done better at such a great rate. The room was nicely decorated and spacious, with an equipped kitchen. There was a convertible couch that faced the TV. Next time we'd get a room without a couch just so our bed would face the TV. The staff was helpful and friendly from the desk to the breakfast to the maids in the hallway. Good choice!

Room Tip: City location depends what you want to do. It was 10 - 20 minutes drive for our destinations which...
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael L, General Manager at TownePlace Suites Tucson Airport, responded to this review, December 9, 2013
Thank you for taking the time to provide valuable feedback about our hotel on Trip Advisor. My Team and I are pleased to know that we have exceeded your expectations on your recent trip to visit Tucson. We take great pride in ensuring each and every guest enjoys their experience with us and I’m happy to know that we’ve succeeded in this goal. We are excited that you enjoyed yourself in our spacious rooms and we hope you will return to see us again at the TownePlace Suites Tucson Airport.
Kind Regards,
Michael & Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincoln, Nebraska, USA
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 29, 2013

I traveled to Tucson to attend a convention. This hotel was a lot cheaper than staying downtown and was very high quality. The location is convenient and there are several restaurants nearby. It is only a few miles from downtown on the freeway. The staff was very friendly and helpful. They have a nice little sundry shop by the front desk where you can purchase needed items and snacks. There is also a nice breakfast in the morning. The business center allowed me to print the boarding passes for my flight. The in room internet worked well. The television was a nice high definition set with a good selection of channels. I'll definitely be staying here again when I come back to Tucson!

Room Tip: If you are traveling to downtown Tucson from this hotel, don't take the surface streets. You wi...
See more room tips
  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael L, General Manager at TownePlace Suites Tucson Airport, responded to this review, December 2, 2013
Thank you for taking the time to provide wonderful feedback about our hotel on Trip Advisor. My Team and I are pleased to know that we have exceeded your expectations on your recent trip to visit Tucson for a convention. We take great pride in ensuring each and every guest enjoys their experience with us and I’m happy to know that we’ve succeeded in this goal. We are excited that you enjoyed yourself and will be returning to see us again at the TownePlace Suites Tucson Airport when your travels bring you back to Tucson.

Kind Regards,
Michael & Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Klamath Falls, Oregon
1 review
5 of 5 stars Reviewed November 26, 2013 via mobile

Stated there for 2 weeks on business. I was completely impressed. The free breakfast everyday was great, the evening meals (3 nights a week) were very good and the staff was, to a person, really friendly. Jenna at the front desk and the staff that ran the breakfast/dinner were way above average. Thanks

  • Stayed November 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael L, General Manager at TownePlace Suites Tucson Airport, responded to this review, November 29, 2013
Thank you for taking the time to review our hotel on trip advisor. It is indeed our goal to exceed your expectations and we are pleased that we have succeeded in this goal. It’s wonderful to have our team members recognized and I will be sure to pass along your kind words. We are also pleased to know that you enjoyed our complimentary hot breakfast buffet and evening social hour. It was our pleasure having you stay with us, and we hope to see you again when you return to Tucson.

Kind Regards,
Michael & Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
53 reviews 53 reviews
49 hotel reviews
Reviews in 36 cities Reviews in 36 cities
78 helpful votes 78 helpful votes
1 of 5 stars Reviewed November 21, 2013

This is a nice property to stay on business - friendly staff, decent food during the evening receptions, decent if unexceptional breakfasts, nice suites with full kitchens that are well-appointed.

This critique is aimed solely at the pricing of their small hotel shop. I accept that prices for hotel commodities are overpriced - that is part of what you expect when you travel. However, the prices for some items at the hotel shop are so costly as to be usurious - quick rule of thumb, if your costs are higher than those of shops at the airport, you should know you've overpriced items! This hotel has priced miniature packets of pain relievers (four pills) at $4.00 each. Just to make it more fun, there are no marked prices, so you have to ask how much they are at the counter to find out exactly how costly they are. These little boxes generally run $2.00 at the airport. Even that is an absurd cost, but $4.00 is just unbelievable. I find it particularly problematic that this is not for a non-essential item like a candy bar, but rather for an item that most guests truly need if they are looking for it at the hotel store. This is simply taking advantage of travelers, many of whom have no way to access a drugstore since they don't have a vehicle.

Is a $4.00 charge for four tablets of ibuprofin really enough to get me to leave a one star review for this hotel? Absolutely - and I will be staying at a different hotel next time I travel to Tucson. There are four perfectly nice hotels within .1 mile of this Marriott (two of them I believe are also Marriotts) and I will not stay here again.

C'mon, TownePlace Suites. You can do better.

  • Stayed November 2013, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael L, General Manager at TownePlace Suites Tucson Airport, responded to this review, November 26, 2013
I appreciate you taking the time to provide valuable feedback about your experience at our hotel. I’m pleased to know that overall you enjoyed yourself while traveling through Tucson. I would like to follow up with you about your experience in our “In a Pinch” marketplace and tell you that it is our goal to exceed your expectations and I’m sorry to hear that we fell shy of this important goal. We are always looking for ways to improve on our guest experiences and I’m pleased to tell you that we addressed the issue immediately and performed an audit of our prices and adjusted prices according to our Brand Standards. I would love to discuss things further with you so if you feel inclined, please email me at tps.tusta.gm@marriott.com. My team and I care very deeply for our guests and want them to have a wonderful and problem free experience at our property and I hope our swift attention to this matter shows how much we care.

I hope that you will come see us again and give us another chance to show you the kind of service that our guests have come to expect at the TownePlace Suites Tucson Airport.

Kind Regards
Michael & Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 20, 2013

My mom and I stayed here for two nights while checking out the southern Arizona wineries. Great value with complimentary breakfast that was very delicous. Small workout facility that had the basics; however, it was not tended to during my stay... No fresh towels were present and the garbage was not emptied. One machine was broken.

Other than that, this is a great property. Room was comfortable though I am not sure they offer 2 queen beds? Only a pull out sofa.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael L, General Manager at TownePlace Suites Tucson Airport, responded to this review, November 26, 2013
Thank you for taking the time to review our hotel on Trip Advisor. My Team and I are pleased to know that we have exceeded your expectations on your recent trip to visit Southern Arizona’s Winery’s. We take great pride in ensuring each and every guest enjoys their experience with us and I’m happy to know that we’ve succeeded in this goal. I would like to thank you for your review as it provides valuable feedback that we can use to enhance our guests experience and incorporate into our training procedures. We hope that you will come see us again at the TownePlace Suites Tucson Airport whenever your travels bring you back to Tucson.
Kind Regards,
Michael & Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego
Top Contributor
78 reviews 78 reviews
22 hotel reviews
Reviews in 27 cities Reviews in 27 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed November 13, 2013

Great place to stay while visiting Tucson (University of Arizona). Staff, room, cleanliness, breakfast -- all great! Need I say more? Property is obviously pretty new. Comfortable and plenty of free parking.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael L, General Manager at TownePlace Suites Tucson Airport, responded to this review, November 14, 2013
Thank you for taking the time to review our hotel on Trip Advisor. My staff and I are pleased to know that we have exceeded your expectations on your recent trip to visit Tucson’s University of Arizona. We take great pride in ensuring each and every guest enjoys their experience with us and I’m happy to know that we’ve succeeded in this goal. We hope that you will come see us again at the TownePlace Suites Tucson Airport whenever your travels bring you back to Tucson.

Kind Regards,
Michael & Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to TownePlace Suites Tucson Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about TownePlace Suites Tucson Airport

Address: 6595 South Bay Colony Drive, Tucson, AZ 85706
Location: United States > Arizona > Tucson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 128 Hotels in Tucson
Price Range (Based on Average Rates): $
Hotel Class:3 star — TownePlace Suites Tucson Airport 3*
Number of rooms: 91
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Expedia, Priceline, Travelocity, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your TownePlace Suites Tucson Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage TownePlace Suites Tucson Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.