Spent two nights here while in Tucson ion business. I chose the hotel based on location and price. It delivered both but not much else. I arrived to check in at around 5:00 pm on a Sunday. I stood at the desk for 10 minutes and watched an animated discussion between the desk clerk and other staff in another room. When she finally noticed me she said she would be right there. Five minutes later the very flustered clerk came over.
My paper work was ready but after many panicked calls on her walkie talkie to other staff, who never responded, she excused herself to see if my room was ready. Now remember this is 5 pm and I was expected but my room was not ready. I waited another 10 minutes before I was given a key card and assigned a room.
I was given a room on the first floor at the end of the hall. The room was clean but showed significant wear. There was a nice flat panel TV. Bed and pillows were fine. The work desk/chair were fine. The breakfast was ok too. The breakfast room staff were very friendly and helpful.
Again price and location were why I booked and on those aspects it did not disappoint. When staying in Tucson next time I am likely to pay a little more for a different hotel in the same area.
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- Also Known As:
- Comfort Suites Airport Hotel Tucson
- Comfort Suites Tucson
- Tucson Comfort Suites