This property needs a makeover from the bedding pillows to the towels. The pillowcases on the "square" bed pillows were stained. Three were stained yellow and the other two were white. Stained pillow cases are not appealing. The next morning I dried off with a totally tattered bath towel. This towel had four holes in it and all four sides were frayed. I took the towel to the front desk and showed the GM. She was embarrassed by it and apologized. Housekeeing needs to be disciplined for letting this towel re-appear at least 20 times after it was obviously a relic. I put the blame on the CEO at Choice Hotels for letting things like this define the brand. After experiencing this brand in other cities and reading reviews reviews from others, it's clear the highest levels of Choice do not care about the condition or how the properties are managed. What an embarrassment to the Choice brand.
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- Also Known As:
- Comfort Suites Airport Hotel Tucson
- Comfort Suites Tucson
- Tucson Comfort Suites