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“Beautiful Hotel, Amazing Food!” 5 of 5 stars
Review of Westward Look Wyndham Grand Resort and Spa

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Westward Look Wyndham Grand Resort and Spa
4.0 of 5 Resort   |   245 East Ina Road, Tucson, AZ 85704 (Formerly Westward Look Resort)   |  
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Ranked #35 of 128 Hotels in Tucson
Amsterdam, The Netherlands
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“Beautiful Hotel, Amazing Food!”
5 of 5 stars Reviewed 1 week ago

We were cordially and enthusiastically greeted by Stephen who unloaded our car for us and checked us in. We booked one of the rooms with a private Jacuzzi. It did not work, so we were upgraded to the "Stargazer's Room". HUGE and Lovely!!!
The food here is WONDERFUL!
I enjoyed the grounds, pools, labyrinth and the Chef's Garden.
Bravo! We will be back!

Room Tip: The Stargazer's Room is larger than many of my friend's apartments!
See more room tips
  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,745 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (206)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
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English first
Richardson, Texas
1 review
4 of 5 stars Reviewed 1 week ago

I thought it was great. My main concern was that it didn't seem like the rooms were cared for as well as previous visit. It appeared that someone came to check on room, But, I had pulled up bedding, and it was not tidied or even straightened. Also, towels were picked up, but none placed on shower and the counters and carpet were not real clean. I think 1st appearance is very important. I was happy with the staff!!! Terrific at front desk, restaurant and in our meeting room. Amazing group of people!

  • Stayed December 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burleson, Texas, United States
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great place to stay. Very quiet, also beautiful mountain views and gorgeous grounds! I have stayed there twice, used the spa the first time had the best facial ever! 2nd time I stayed a week. Very quiet, staff is very accommodating!

  • Stayed November 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DYamada, General Manager at Westward Look Wyndham Grand Resort and Spa, responded to this review, 1 week ago
Dear Tricia L,

Thank you for the high marks, glowing review and ongoing patronage of our staff and property. I was so happy to hear you enjoyed our Sonoran Spa. Next time you visit us, be sure to stop by again we are launching our new spa garden in January. Guests will be able to walk through it with our trained therapists and pick out herbs that will be used in their service. It will truly be a unique experience. We look forward to seeing you again the next time you are in town.

Best wishes and safe travels this holiday season!
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Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

Our room (Jr. Suite) was great...very spacious, clean, a comfortable bed. Outside the bathroom was a dressing area with the closet, an extra sink, mirror, and counter with electrical outlets. The hair dryer was not attached to the wall as it is in some hotels, so I could use it in the dressing area as well as the bathroom. I had 2 small complaints--neither of which would prevent me from staying there again. One was with the bathroom. It had large spa-like shower (no tub, which I was fine with), but the door next to the handle to turn on the shower didn't open and because my arms aren't long enough, I got hit with a blast of cold water when I turned it on. Also, there's no place to hang the towels. The second issue was the internet connectivity--we had sporadic issues with that.
The location was very nice...picturesque, away from the hustle and bustle, but also very convenient to whatever we needed or wanted to do. The rooms are in clusters of casitas. Our patio faced West, so we enjoyed watching the sun set every evening before we went out to dinner.
All of the hotel employees that we encountered were very friendly and helpful.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DYamada, General Manager at Westward Look Wyndham Grand Resort and Spa, responded to this review, 1 week ago
Dear SallyK178,
Thank you so much, for the taking the time to share your thoughts and experiences of your most recent visit, with us and other Trip Advisor readers. I am truly delighted to hear that you had an enjoyable time!

On the two items you’ve noted; one, the shower doors … unfortunately is a design flaw that we are grappling with to find a workable solution. The second, sporadic internet … we completed an upgrade which increased the number access points throughout our property and have also just engaged our provider to investigate other potential causes to include increasing our overall bandwidth. Though not a property wide issue since our upgrade, I am sure we will have it completely eliminated very shortly.

Your comments on our staff are truly appreciated! We received your other message as well, and will be certain to relay your comments to the two specific individuals from our Lookout and Monsoon outlets.

Thank you again for taking the time to provide us your feedback! We will look forward to your return, hopefully in the not too distant future!

All the best and safe travels…
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Westward Look is a great place to stay. The grounds are beautiful. The rooms are large, clean, comfortable, have good beds and nice views. All of the staff were very friendly and helpful. The food is very good at both restaurants. There are plenty of activities on site to entice family members of all ages; pools, tennis, gym, horseback riding and mountain bikes. This was our fourth stay at Westward Look and we are looking forward to returning.

  • Stayed November 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DYamada, General Manager at Westward Look Wyndham Grand Resort and Spa, responded to this review, 1 week ago
Dear Lynn K,

Thank you for the high marks and glowing review. I am pleased to hear that you had a wonderful time staying here and got to experience some of the things we have to offer. Thank you for your ongoing patronage of our staff and property. We look forward to seeing you again the next time.

Best wishes and safe travels this holiday season!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Westward Look Wyndham Grand Resort and Spa

Address: 245 East Ina Road, Tucson, AZ 85704 (Formerly Westward Look Resort)
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Tucson
#10 Top resorts Hotel in Tucson
#11 Spa Hotel in Tucson
#19 Business Hotel in Tucson
#25 Romantic Hotel in Tucson
#31 Family Hotel in Tucson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westward Look Wyndham Grand Resort and Spa 4*
Number of rooms: 244
Reservation Options:
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Also Known As:
Westward Look Hotel Tucson
Westward Look Tucson
Westward Look Resort

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