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“Changed ownership” 3 of 5 stars
Review of Westward Look Wyndham Grand Resort and Spa

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Westward Look Wyndham Grand Resort and Spa
4.0 of 5 Resort   |   245 East Ina Road, Tucson, AZ 85704 (Formerly Westward Look Resort)   |  
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Ranked #39 of 129 Hotels in Tucson
Certificate of Excellence
Sioux City, Iowa
2 reviews
“Changed ownership”
3 of 5 stars Reviewed March 23, 2013

Just returned from the Westward Look. We have stayed there for 4 years now. The property just changed ownership and there were some obvious differences. The service wasn't the same. There are more weeds around the property now. Housekeeping isn't quite up to par. Had a baby with us that needed shade, and no umbrellas the first day at the lap pool. Took a while to get them. The outdoor furniture needs replaced and the pieces that don't need cleaned (bird poop). Overall I love the property but when we've experienced it the other way, the decline was obvious. Hope they get it straightened around because we look forward to it every year.

Room Tip: Get a room on the top level so there's no one above you for noise and your view is better.
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  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DYamada, General Manager at Westward Look Wyndham Grand Resort and Spa, responded to this review, March 27, 2013
Thank you so much for taking the time to share your thoughts with us and other Trip Advisor readers. Your feedback is truly appreciated. I have shared your comments with our staff, re-emphasizing our training and that we stay focused on delivering a Wyndham Grand experience to all of our guests. We are in the process of updating our pool area furnishing including umbrellas. We hope you will visit us again in the near future. Best Regards, David Yamada, General Manager, Westward Look Wyndham Grand Resort & Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,011 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed March 21, 2013

This is a beautiful facility with an outstanding staff. Every element of this resort is well maintained. The layout of the suites are roomy and comfortable. The pool area is peaceful, there are horse trails, and a hummingbird garden- lovely.

Only downside was their internet provider charged $14+ for three days and then couldn't deliver the service for 2 of the 3 days. The hotel refunded the fee.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tucson
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 21, 2013

My husband and I live in Tucson so a little staycation was perfect for us. The Westward Look is a beautiful hotel, very southwestern and elegant. The rooms are spacious with top quality linens and a spa-like shower. Wgere else can you sit on your patio and watch the sun come up over the mountains and the desert, watch cottontail rabbits snacking on the grass and quail munching in the chef's garden only a few feet away.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Westward Look Wyndham Grand Resort and Spa

Address: 245 East Ina Road, Tucson, AZ 85704 (Formerly Westward Look Resort)
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Tucson
#10 Top resorts Hotel in Tucson
#25 Family Hotel in Tucson
#30 Business Hotel in Tucson
#36 Romantic Hotel in Tucson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westward Look Wyndham Grand Resort and Spa 4*
Number of rooms: 244
Reservation Options:
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Also Known As:
Westward Look Hotel Tucson
Westward Look Tucson
Westward Look Resort

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