Just returned from the Westward Look. We have stayed there for 4 years now. The property just changed ownership and there were some obvious differences. The service wasn't the same. There are more weeds around the property now. Housekeeping isn't quite up to par. Had a baby with us that needed shade, and no umbrellas the first day at the lap pool. Took a while to get them. The outdoor furniture needs replaced and the pieces that don't need cleaned (bird poop). Overall I love the property but when we've experienced it the other way, the decline was obvious. Hope they get it straightened around because we look forward to it every year.