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“Love the resort!” 5 of 5 stars
Review of Westward Look Wyndham Grand Resort and Spa

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Westward Look Wyndham Grand Resort and Spa
4.0 of 5 Resort   |   245 East Ina Road, Tucson, AZ 85704 (Formerly Westward Look Resort)   |  
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Ranked #35 of 128 Hotels in Tucson
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1,745 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (206)
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English first
Tucson
1 review
3 of 5 stars Reviewed March 5, 2013

We had a good time at The Westward Look. It was quiet, the staff was attentive, and our bed was very comfortable. We also had a good view from our room. We did have quite a bit of mildew in our bathroom shower, and our on demand movie service was not working. Someone did come and attempt to clean out the mildew in the shower, and did get some of it, but there was still quite a bit there. Also, we were offered to move to another room because our tv was not working, but no one came to fix the tv or offered us any credits on our room because of this problem, or the bathroom problem, which may have been warranted. We felt the staff was friendly, but didn't go out of their way to help us. Other than that we had a great stay!

  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DYamada, General Manager at Westward Look Wyndham Grand Resort and Spa, responded to this review, March 22, 2013
Thank you so much for taking the time to share your thoughts with us and other Trip Advisor readers. We appreciate you letting us know where we excelled or where we need improvement so that we can implement change and ensure that all future guests have a pleasant stay. I have shared your comments with our staff, re-emphasizing our training and that we stay focused on delivering a Wyndham Grand experience to all of our guests. We sincerely hope the issues you encountered will not have a permanent impact on your view of our resort and that you will give us another chance to replace your present thoughts about Westward Look Resort with much more pleasant memories. Best Regards, David Yamada, General Manager, Westward Look Wyndham Grand Resort & Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 4, 2013

We happened upon this fantastic resort at the last minute because the other hotel I booked on a pre-paid website smelled; badly. Found Westward look online, booked, and checked in 30 minutes later. Excellent guest service at the front desk; the young gentleman who checked me in seamlessly handled guest calls about the internet being down due to the snowstorm and pleasantly greeted me and sent me on my way. The room was causally elegant, spacious, comfortable, with an awesome bed. We only had one night to stay (business trip) and didn't getting to enjoy the resort grounds, but plan on returning for vacationing,

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Westward Look Wyndham Grand Resort and Spa

Address: 245 East Ina Road, Tucson, AZ 85704 (Formerly Westward Look Resort)
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Tucson
#10 Top resorts Hotel in Tucson
#11 Spa Hotel in Tucson
#19 Business Hotel in Tucson
#25 Romantic Hotel in Tucson
#31 Family Hotel in Tucson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westward Look Wyndham Grand Resort and Spa 4*
Number of rooms: 244
Reservation Options:
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Also Known As:
Westward Look Hotel Tucson
Westward Look Tucson
Westward Look Resort

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